2/10 - 너무 별로예요
Vatsal
가족 여행
2024년 5월 10일
별로예요: 편의 시설/서비스
When I checked in, I was given a room on third floor. I could not get wifi connected. They said they would reset the router and it should work. It did not. The room phone was also not working so I had to go back and forth to the lobby multiple times telling them that wifi was not working. They were able to resolve it but it took them a few hours.
Next morning when I woke up, I found out bed bug bites on my hands.
When I mentioned all this to the hotel staff, the front desk person said that they will refund me, I just had to call expedia to get in touch with them to process the refund. I called expedia, they spoke with the hotel. This time, the hotel did not mention to expedia about a refund and they said they will review and get back to expedia. I hope I get my refund.
Not a very clean place generally. Would not recommend this hotel.
Vatsal
2024년 5월에 1박 숙박함