โOn entering the property we was greeted by the reception staff they were very friendly and helpful, they made our short stay feel at ease, had everything we needed and the owner was so polite even carried my bag upstairs and said anything we need just ask. Really canโt fault our room was lovely felt homely & cosy, the area was nice & quiet. Highly recommend this place. We had the family room as it was the last one left for us to book & was a great size room. 10/10 โ
โThe buildings are unique, and so is the hospitality. Nothing is too much trouble. The staff are well trained, professional yet friendly. The food choice and quality is outstanding. We would not hesitate to stay again. Thank you Lumley Castle Hotel!!โ
โThis is a hotel with real character. Built as a civic building in 1905, the hotel owner totally renovated the guest rooms but retained the beautiful interiors along the corridors, in the restaurant, etc. In the guest rooms, there is a rarity -- lots of electrical outlets! Also, as this building was built solid, guest rooms are quiet -- you hear nothing from the next room. All the staff (check in, restaurant, cleaners) were very helpful and pleasant. I would stay here again. โ
โLovely place, kind and welcoming host. Clean and well kept, and peefect for what we needed, which was to be within close walking distance of the cit centre and colleges. Grateful for the loan of an umbrella as it rained heavily while we were there!โ
โThank you, Premiere Inn, our overnight stay was perfect and easily could stay longer, to accommodate our family of 4. It was clean, the staff were friendly, resourceful and accommodating. If you have lots of luggage, it is better to catch a cab from the rail station. Only ยฃ5-โฌ12 because it's close but hilly.
The breakfast was delicious and good value. Durham is beautiful and charming with so much character.โ
โItโs a lovely hotel and very convenient stop. The staff were super friendly and helpful.
We only had breakfast but it was delicious and plenty of it. The decor was lovely but needed a bit of tidying and the vase on the table needed a clean. Iโm not keen on fake flowers which gather dust and the winter sun shows the glass vase needing a polish.
Iโm being picky hoping Iโm being helpful. It was a fab stay and I thoroughly recommend it and would stay again. โ
โNot great for EV drivers as when you take the car to charge, you cannot return to the hotel to park. And the cleanliness in the bathroom prevented me from bathing my 3 year old.โ
โI enjoyed my stay at travel lodge Durham but the room charge was excessive for the hotel.
All the staff were very helpful and deserve praise for efficiency and friendlinessโ
