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씨스케이프 리조트 여행 후기

3 out of 5
씨스케이프 리조트
Sta. Maria, , Barangay Sta. Maria, Bauan, Batangas Province

이용 후기

5.6
평점 10 - 훌륭해요. 4개 이용 후기 중 1개" "
평점 8 - 좋아요. 4개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 4개 이용 후기 중 0개" "
평점 4 - 별로예요. 4개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 4개 이용 후기 중 2개" "

5.6/10

청결 상태

5.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Frank

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful place with very nice and helpul staff. Will be back for sure
2020년 9월에 2박 숙박함

10/10 - 훌륭해요

tina 님, lagro, quezon city

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
wonderful place. great view. superb staff. superb food. very clean and uncrowded pool. unlimited batangas coffee. affordable price. l just hope that theyw will have a superb wifi and hot shower
2020년 2월에 1박 숙박함
답변 제공: Ems 님, 2020년 3월 2일
Glad to hear maam. Apologies for the wifi - having a fiber speed but satellite connection is the best available on our area. Hope to see you again!

2/10 - 너무 별로예요

Koert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing
Seascape resort is something like a bad joke: the room is smaller than a hotel room in Bangkok or Hong Kong, the staff is uninterested and lazy (except for 2 or so sweet people like the breakfast lady in the restaurant), while I was there for 3 days (paid for 4 but left early) my room was not cleaned once and neither was my towel changed. The restaurant is horrible (even the rice was not fresh) and unhygienic (got diarrhea). Icing on the cake is the location: perched on a mountain top and literally away from everything. If you don't have transport, you are a prisoner of the tragic and lazy management. I was more than happy to leave this place.
2020년 1월에 4박 숙박함
답변 제공: Paul 님, 2020년 1월 13일
Dear Guest, Thanks for taking the time to write and share a review here in Expedia. It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future. We have also ensured that our associates receives the necessary guidance and retraining moving forward. Should you wish to discuss this further, please do not hesitate to get in touch with us.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is extremely poorly run. The room conditions were appalling. The food was disgusting. They have no control of young unruly guests who stay up until 3 and 4am playing loud music. When making a formal complaint there was zero reply.
2019년 12월에 1박 숙박함
답변 제공: Paul 님, 2020년 1월 13일
Dear Guest, It is with considerable concern to hear about the feedback you have forwarded which prompted the team to review what caused the concern. Please be assured that I have personally looked into this and have taken the necessary steps to avoid and mitigate same concern from happening again in the future. We shall continuously work on this as we always strive to ensure that all our guests are happy and satisfied whenever they stayed with us. Should you wish to discuss this further, please do not hesitate to get in touch with us.