1/5 - Terrible
I understand things happen but the staff was horrible

I had a great experience with Sheraton NYC at Times Square, the only concern was the cigarette odor coming inside my room from the neighbor room even my wondows was completely close, i believed since there is a option to open the window tightly then people easily blowing the smoke out if their room ...
Reviewed on Dec 16, 2025

Staff was friendly and facility was very clean.
Reviewed on Dec 16, 2025

When I checked in I got a free upgrade! Very friendly and helpful especially Keenan, George and Leslie. The room was perfect. Clean and well appointed. Would highly recommend!
Reviewed on Dec 17, 2025

Clean. Great location.
Reviewed on Dec 13, 2025

Very nice place, similar to the photos, only problems with the size of the beds in the room. Excellent staffs
Reviewed on Dec 14, 2025

This is s great place to stay! The room (actually an apartment) was spotless and very comfortable. Wifi worked impeccably and the front desk staff were outstanding. Big plus, very cool bar on the 26th floor.
Reviewed on Dec 12, 2025

New York’s infamous neon wonderland is hustle and bustle at its best, and an essential stop for all tourists.

Visit the dazzling theater district of one of the world’s most exciting cities. Enjoy the shopping, dining and street entertainment as well.

Offering blissful respite from Manhattan’s concrete jungle, this is the perfect spot to rest weary feet or enjoy a picnic.

Whether you’re performing here, watching your favorite sports team or entertainer or touring the venue, you’re in for an exciting event.

One of Manhattan’s most iconic developments, this hub of business and entertainment was considered a remarkable feat when it was completed in the late 1930s.

This majestic, lively hub for commuters is a must-see for architecture buffs.
I understand things happen but the staff was horrible
Accessible to the city & so convenient for all needs.
Bayside was a pleasing product for its rank. I would recommend. I would suggest that they provide some more assistants with luggage to and from rooms
Our TV didn't work. They came up and tried to fix it, then offered to let us change rooms, but it was late so we just stayed where we were.
A RESTAURANT MECCA!
Wasn’t very clean. Bathroom especially.
