Search Residences in Beach Cities San Diego County

"everything is sooooo perfect!"

"I never received my security deposit back"

"Wifi was super slow and the signal was weak and the connection kept dropping."

"Customer service needs attention "

"This hotel has so much potential but needs to do a few things to make it a great stay. Pros: it has some nice amenities, beautiful grounds, quiet location within walking distance to food, bars, nearby grocery store, and some nice waterfront walking. It has an onsite restaurant and bar. Parking is fairly secure. Cons: rooms are outdated, smell musty (some have cigarette smell), and walls are thin so you hear all the neighbors. Housecleaning was minimal and carpets and bathroom floors made bottoms of feet black from days, weeks… of non cleaning. Had to wear flip flops to prevent that. Amenities are very crowded and almost impossible to find pool chairs, space in pool, jacuzzi, fire pit. Families let their kids run all around and the rules of parental supervision posted are largely ignored. Suggestions would include using some of the space to build a kids pool, so adult couples can enjoy their own areas free of splashing shrieking, garbage, and saved pool chairs that sat empty nearly all day. Re training the cleaning staff to use a vacuum and mop bathroom floors, bathrooms in general, especially between guests. Update to all tile floors to eliminate moldy smells and repaint walls to get rid of cigarette smells in rooms (they sprayed air freshener when we complained). "

"Check in was quick. Wish we would have been given instructions on how to operate tv and connect to WiFi. We were given list of restaurants nearby, etc. But would have been helpful to have a map of the area. Also, housekeeping was inconsistent. Some days, no water, some days not enough towels, and other supplies such as kleenex or cups, etc. Staff was very nice though when called to help. Abel and parter in coffee shop were very nice. We enjoyed visiting with them every morning."

"The pool was in renovation. There was a construction going on , they start the work at 6 am which I think should be post pon u ti"

"The location is very beautiful. The property sits on the water and has great views. The rooms are good size. The food was just ok, the location of the restaurant and bar are again very pretty . We waited 40 minutes one night to get some bread and a salad. We kept getting other people’s orders that we had to redirect . Overall a nice place but we didn’t get housekeeping one day for no reason . The hotel is disorganized and under staffed . The servers were all very friendly but frazzled as well ."

"Beautiful property with wonderful views. Pools and other amenities were all very clean and family friendly. The shuttle to Seaworld was such a win!"