스위트, 킹사이즈침대 1개, 금연 | 객실 내 금고, 책상, 다리미/다리미판, 유아용 침대

퀄리티 인 앤드 스위트 보몬트 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 316개 이용 후기 중 78개" "
평점 8 - 좋아요. 316개 이용 후기 중 121개" "
평점 6 - 괜찮아요. 316개 이용 후기 중 54개" "
평점 4 - 별로예요. 316개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 316개 이용 후기 중 21개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Randi

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello Randi,We are delighted to hear you had a positive experience during your stay at our hotel. Please don't hesitate to contact us directly if you have any further comments to share. We hope to welcome you back soon for another enjoyable stay!

6/10 - 괜찮아요

Marco

단체 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast needs more variety. I don't eat eggs, no banana just apples and because of they religion the owners and workers don't serve meat. The bed is too low and old
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 30일
Hello Marco,We appreciate your feedback regarding breakfast variety and bed height. We strive to accommodate diverse preferences and will share your comments with our team for consideration. Thank you for choosing to stay with us.

8/10 - 좋아요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and comfortable…yes. Only issue I had was I was awakened at 5:30 by, what sounded like, an alarm clock going off next door. It would go on then off at 5 minute intervals. It was still going off 3 hours later when I came back from breakfast. It was then that I realized it might NOT have been next door. Couldn’t really tell where it was coming from but when I checked out the humidity unit ( I’ve never seen one before) I noticed it was off because it was “full”. When I emptied it the alarm stopped. Would have been nice to know I should have emptied it before going to bed. Other than that, everything was great.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Ken,We appreciate your feedback and are glad you found our hotel clean and comfortable. Your comments regarding the alarm clock sound have been noted, and we will share this with our team for future improvements. We apologize for any inconvenience caused and thank you for bringing this to our attention. We hope you will consider staying with us again.

10/10 - 훌륭해요

Felicia

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 8일
Hello Felicia,We're delighted you had a wonderful stay at our hotel! Should you have any further thoughts to share, please feel free to reach out. Hope to welcome you back soon!

8/10 - 좋아요

nyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very nice
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello nyla,We're delighted to hear you enjoyed the room during your stay with us. Thank you for sharing your positive feedback!

4/10 - 별로예요

Helen

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When we got to our room, there were two large panes of glass leaning against the wall and a dirty bath towel still hanging on the back of the door. When we went to the desk about it, the response was (about the glass) that they were going through some remodels and it must have been forgotten, and (about the towel) that it also must have been forgotten. No offer to switch our room or do anything about it. The toilet paper holder was falling out of the wall. The breakfast was extremely limited. Definitely do not recommend.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Helen, I'm sorry to hear about your experience during your stay with us. We appreciate your feedback and will address these issues with our team for further improvement. Your comments are valuable to us as we strive to provide the best guest experience possible. Thank you for bringing these concerns to our attention.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great thank you for letting me pay in person
답변 제공: Manager 님, 2024년 4월 1일
Hello Ashley,We're glad to hear you appreciated our payment process. Your feedback is valuable for us to improve our services. Feel free to reach out to our management team if you have any further comments or suggestions.

2/10 - 너무 별로예요

Dulce

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Dulce, We're sorry to hear you didn't fully enjoy your stay. Please reach out to us with any feedback you may have, so we can address your concerns and improve our services for the future.

10/10 - 훌륭해요

dorothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 2일
Hello dorothy,We appreciate you choosing our hotel for your stay and we're thrilled to hear that you had a fantastic experience! Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the pleasure of welcoming you back in the future.

6/10 - 괜찮아요

Jesse

출장 여행
Breakfast is advertised but it’s only waffle that are hot
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello Jesse, Thank you for sharing your feedback on our breakfast offerings. We apologize if our selection did not meet your expectations. We value your input and will take it into consideration for future improvements.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was just passing through for one night. The hotel was exactly what I needed for this trip.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 28일
Hello Adam,Thank you for choosing our hotel for your recent stay. We are delighted to hear that our hotel met your needs during your trip. We appreciate your kind feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night stay
Overall good for a one night stay. Desk clerk changed reservation from a king bed on the second floor to two queen beds on the ground floor. My hubby can handle stairs but prefers not to and hotel has no elevator. Room was fine for the price. Breakfast was simple with no eggs/bacon so we went to I-Hop.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Stephen,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We apologize for any inconvenience caused by the change in your room reservation and the lack of an elevator. We appreciate your understanding and hope you found your ground floor room satisfactory. Your comments regarding the breakfast have been duly noted and will be shared with our team for future improvements. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Sharon

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Sharon,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide exceptional service, and it's rewarding to know that we exceeded your expectations. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Jasmine

가족 여행
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Jasmine, We're sorry to hear that your experience at our hotel was not up to your expectations. We value your feedback and would appreciate it if you could reach out to us directly to discuss any specific concerns you may have had. We strive to provide exceptional service and would love the opportunity to address any issues.

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Kathy, We appreciate you choosing our hotel for your stay. If there is any feedback you would like to share to help us improve our services, please feel free to reach out to us directly. We hope to welcome you back in the future for an even better experience.

8/10 - 좋아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the I-10, economical, all my basic needs were met, and the front desk person was kind.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Lisa,Thank you for taking the time to share your experience with us. We are delighted to hear that our location, affordable pricing, and friendly front desk staff contributed positively to your stay. We strive to ensure that all of our guests have their basic needs met, and we appreciate your feedback. If you have any further comments or concerns, please feel free to reach out to our management team. We hope to welcome you back in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome hotel for the price!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello John,Thank you so much for your positive feedback! We're delighted to hear that you found our hotel to be awesome, especially considering the price. We strive to provide excellent value for our guests. We hope to see you again in the future for another great experience.

6/10 - 괜찮아요

Alexander

좋아요: 직원 및 서비스
Is ok just to rest, the rooms are kind of smelly.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 15일
Hello Alexander,Thank you for choosing our hotel for your stay. We apologize for any inconvenience you experienced with the smell in your room. Our team appreciates your feedback as we strive to enhance our guests' experiences. We hope you had a comfortable stay otherwise and would love to welcome you back in the future for an improved experience.

10/10 - 훌륭해요

reanna 님, Show low

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff went above and beyond to ensure we had an amazing stay.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 14일
Hello reanna,Thank you for taking the time to share your positive experience with us. We are delighted to hear that our staff went above and beyond to make sure your stay was amazing. We greatly appreciate your assesment and hope to welcome you back in the future for another outstanding experience.

8/10 - 좋아요

Gary

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Most of the room was nice, bed and pillows/linens were extremely comfortable. The bathroom wall next to the commode needs to he cleaned.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Gary,Thank you for sharing your positive feedback on our comfortable beds and linens. We appreciate your observation regarding the cleanliness of the bathroom wall and will pass this along to our housekeeping team for their attention. We apologize for any inconvenience caused and will ensure that this is addressed.

8/10 - 좋아요

Cheng

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 10일
Hello Cheng,Thank you for choosing our hotel for your stay. We appreciate your positive rating and hope you had a pleasant experience. If you have any specific feedback or suggestions, please feel free to reach out to us so we can continue improving our services. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Robert

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Hello Robert,Thank you for your recent stay at our hotel. We are delighted to hear that you had a wonderful experience during your visit. It was our pleasure to provide you with excellent service and ensure your satisfaction. If there is anything else we can do to make your future stays even better, please do not hesitate to let us know. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Kate

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints • Great Staff & Clean Room
I enjoyed my stay for sure
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Kate,Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed your time with us. We strive to provide our guests with a memorable experience and are pleased to know that we achieved this for you. We hope to welcome you back in the future for another enjoyable stay.

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Karen,Thank you for taking the time to share your review. We appreciate your feedback and apologize if your experience did not meet your expectations. We regret any inconvenience you may have encountered during your stay. We value your feedback and will share it with our team to make improvements. We hope to have the opportunity to welcome you back in the future to provide a better experience.

10/10 - 훌륭해요

Justin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great for the price
Nice, clean, staff is good. It will be my place to stay everytime i'm in town
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Justin,Thank you for your feedback! We are delighted to hear that you found our hotel nice, clean, and that our staff provided excellent service. We would love to welcome you back on your next visit to town.

10/10 - 훌륭해요

Breed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Breed,Thank you for taking the time to leave a positive review of your recent stay with us! We appreciate your feedback and are delighted to hear that you had a great experience. We strive to provide exceptional service to all of our guests. We look forward to welcoming you back on your next visit to our hotel.

6/10 - 괜찮아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
forget the buffet breakfast !!!
don't expect a hot breakfast as advertised,,,,,,,,toast and coffe is all thats available! very disappointing!!!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Brian,Thank you for sharing your feedback regarding the breakfast options provided during your stay. We apologize for any disappointment this may have caused. Our team is constantly working to enhance the guest experience and we appreciate your input. We encourage you to contact our management directly to discuss your concerns further.

6/10 - 괜찮아요

Carol

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Door never worked property and the toilet took forever to flush. Lukewarm showers.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 20일
Hello Carol, We apologize for the inconvenience caused by the door and toilet issues. Our team will promptly address these concerns to ensure a more satisfactory experience for you.

10/10 - 훌륭해요

JOSEPH 님, East Elmhurst

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room was clean. However, because it was a suite and the picture online showed a full kitchen, I expected that in the room and didn't get it. Very disappointing. Rooms had old furniture and needed some updating. Overall, it was good for what we needed, being convenient and surrounded by places to shop and eat.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello JOSEPH,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfortable, great breakfast.
Stopped here on a cross country drive. It was a clean, comfortable place to sleep. Very comfortable bed and fluffy pillows. There was no carpet, so I felt the floor was cleaner. The refrigerator in my room did not work so I did report it. The hot breakfast was exceptional for the price of this room; waffles, sausage, eggs, tortillas, bagels, yogurt, fruit. It is right next to the I-10 so there was some noise but the AC drowned it out.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hello Tracy,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our bed and your comments about our breakfast. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 - 좋아요

Ernest Hernandez

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s nice and all but no elevators but the stairway isn’t that’s bad
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hi Ernest,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

8/10 - 좋아요

Godwin

출장 여행
좋아요: 편의 시설/서비스
I like the convenience of being by the freeway. Disappointed the toilet in my room doesn’t flush well, very slow. Sometimes it has to be flushed several times to work.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 29일
Hi Godwin,Your review is greatly appreciated, and we are happy to have met most of your needs were met with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

8/10 - 좋아요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 12일
Hello Luis,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Edna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older property, clean, well maintained with a pleasant staff. No elevator
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 24일
Hi Edna,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
This is a really great stay for the price. Be aware they are very short staffed and working hard to still be accommodating. Please be kind and understanding of that.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 30일
Hi Debra,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 - 별로예요

Jessica

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 3일
Hello Jessica,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The NO Quality inn. My stay was a disaster from arrival. I booked this trip online and was lured to this hotel by broken promises of what my room should have been. I stayed here for 2 weeks and it just kept getting worse. I booked this place because it shows it has a FULL kitchen. Only upon arrival to be told “that room doesn’t exist” and we don’t have a full kitchen, (mind you I paid more money for this fictitious room)They offered two options neither of what the room is worth or that I wanted…. I tried calling Expedia but there is no direct line, so I had to message back and forth with a bot, finally got to text with a real person who was no help and didn’t understand the situation . After about 2 hours I got to speak verbally with someone on the phone, they were also not help, and said The hotel said they do not have that room, and offered you two other options so there is nothing I can do… EXCUSE ME, I paid for a room they advertised, and didn’t get that room, and what they offered did not equal or come close to what I wanted and paid for. Besides all of that the place smells of weed and cigarette smoke. Any time I took a shower I had to turn the water on for about 5 min to get it warm, but you have to hurry and take a shower and turn water almost to cold otherwise you will give your self third degree burns. Make sure to keep the door shut or the broken and old fire alarms will go off from the shower (it happened several times) Dirty, cracked window,I would not recommen
2023년 3월에 11박 숙박함
답변 제공: Manager 님, 2023년 4월 9일
Hello Christopher,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

6/10 - 괜찮아요

Yolanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Although beds are comfortable they are advertised as queen but appear to be doubles. Our air conditioner was very noisy and didn’t appear to work properly.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 20일
Hello Yolanda,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our air conditioner. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 - 좋아요

John

2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 26일
Hello John,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

Mary

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Disappointing
The pool was not heated, so I was very disappointed. However, our worst experience was at breakfast. The breakfast lady was so rude. There was no hot water available to any guests. I just wanted to make a cup of tea. When I asked her about it, she just said no. Out of the two selections of hot food. One tray was completely out and empty. When I asked the lady about it she said breakfast starts at 6:30. And turned her back to me. This was 830. So essentially no food. I can’t get over how rude the staff were. I would never stay here again. Also, there are no restaurants nearby whatsoever.
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 4일
Hello Mary,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 - 훌륭해요

Ethel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property clean, well keep only issue is the carpet is and it has a smell the front clerk Naweed was so awesome and respectful, patient and he made sure I had everything I need and the icing on the cake was the water was so hot I couldn't set in it and I love hot water. Will stay again hope they remove all this carpet I have bad allergies and carpet makes them worse.
2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 17일
Hello Ethel,Thank you for taking the time to share. We appreciate your feedback regarding our property and comments about our clerk. We hope to see you again in the future. Thank you for your valuable business.

2/10 - 너무 별로예요

Brian

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 7일
Hello Brian,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 - 좋아요

Leo

2023년 2월에 1박 숙박함
답변 제공: Manager 님, 2023년 2월 6일
Hello Leo,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

2/10 - 너무 별로예요

Andre

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yuck
No hot water, supposed to have 2 tvs and didn’t, uncomfortable bed
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 1월 7일
Hello Andre,Thank you for taking the time to share. We appreciate your feedback regarding our bed and your insights regarding our hot water. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

8/10 - 좋아요

Manuela

좋아요: 직원 및 서비스, 편의 시설/서비스
2022년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Hello Manuela,Thank you for taking the time to share your review of our hotel. We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. It is our priority to ensure a comfortable and enjoyable experience for all our guests. Please feel free to contact our management team directly to discuss your concerns further. We value your input and hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Les

별로예요: 청결 상태
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 13일
Hello Les,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The polite and kind gentleman at the desk was welcoming and caring. He went out of his way to see that we were comfortable.
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 9일
Dear Guest,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

10/10 - 훌륭해요

VESA

2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 12일
Hello VESA, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 - 훌륭해요

Altous

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay. Very clean, and relaxing stay. I will use this Expedia
2022년 9월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 7일
Hello Altous, Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

8/10 - 좋아요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 8월 17일
Hello Jessica, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,