“Unfortunately, because of the Israel-Iran war we did not stay at this hotel but I would like to say that the manager/owner was extremely understanding of the situation and refunded our reservation, even at the last minute.
Very classy customer service for a lovely hotel!
Yvonne & Henri Bensimon/”
“Extraordinary friendly and helpful staff. Very very good service. Nice hotel, nice rooms and wonderful garden area. We had a great time and can fully recommend it - except for the following: The only minus: the hotel charged us VAT although not applicable. They pretend that this is practice. This is not the case (experience with many other hotels in Israel and checked again today with other hotels here) and this is also not correct (if you are not subject to a law, you are not. No matter what...
“The hotel was wonderful, with a beutiful pool and rooms. The area is a little on its own. Im sure you can do great hikes but i didnt notice any orginized walking tours that would have been nice.”
“From the front desk, staff to the waiters to the poolside attendance everyone is attentive, friendly, and inviting
The grounds are comfortable and inviting as is the pool area and the front lobby is a comfortable meeting place for the large group that we were for this event”
“We arrived at 3:00 AM after a long 13-hour trip with the kids. The reception staff member, named Omri, was fantastic to my family, especially at such an early hour. He went out of his way to ensure we had the best possible experience. What a great person!”
“The room was nice, clean, large, quiet, and comfortable; also had great air conditioning. Hotel is right next to a market and juice stand, and walking distance to main strip. Manager/owner was friendly, and helped us find parking. It’s a boutique, so there is no front desk to check in or check out; knock on office door to get your door code, and there is no check-out. Check-in and check-out instructions could be more clear, but it wasn’t a big problem. ”
예, 환불받으실 수 있어요. 대부분의 객실 예약은 호텔의 취소 기한 전에 취소하시면 전액 환불되며, 보통 이 기한은 예정된 도착일 기준 24~48시간 이내입니다. 환불 불가 예약인 경우에도 예약 후 24시간 이내에 취소 및 환불을 받을 수 있는 옵션이 있을 수 있습니다. 검색 결과에서 전액 환불 가능 필터로 베이트 오렌의 유연한 호텔 특가 상품을 찾아보세요.
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