슈피리어 스튜디오 스위트, 킹사이즈침대 1개 및 소파베드 | 간이 침대, 무료 WiFi, 침대 시트

캔들스톤 리조트 여행 후기

3 out of 5
캔들스톤 리조트
8100 Storey Rd, Belding, MI

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 76개 이용 후기 중 13개" "
평점 8 - 좋아요. 76개 이용 후기 중 34개" "
평점 6 - 괜찮아요. 76개 이용 후기 중 18개" "
평점 4 - 별로예요. 76개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 76개 이용 후기 중 4개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

Matthew

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Place was ok, I’d recommend gettin a room as far as possible from front desk, breakfast and bar right there, very noisy at night and early in morning
2022년 8월에 2박 숙박함
답변 제공: Ashley 님, 2022년 8월 18일
Hello Margarte- thank you for your review and I apologize for the noise!

10/10 - 훌륭해요

Michael

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Stephen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was safe, quiet, and had some dining that was just what a person was looking for.
2022년 7월에 3박 숙박함
답변 제공: Ashley 님, 2022년 7월 21일
Thank you for the review, Stephen. We appreciate your business.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

Jeaneen

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, lovely stay!
2022년 7월에 1박 숙박함
답변 제공: Ashley 님, 2022년 7월 15일
Thank your for the review, Jeaneen! We hope to see you again soon.

8/10 - 좋아요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Easy access to the bar and restaurant
2022년 6월에 1박 숙박함
답변 제공: Ashley 님, 2022년 7월 15일
Thanks for your review, Howard!

4/10 - 별로예요

Shreyas

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Place was not clean
2022년 6월에 1박 숙박함

8/10 - 좋아요

anthony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Ashley 님, 2022년 7월 21일
Thank you for the review, Anthony. We appreciate your business.

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noise issues at 1am.
2022년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
When we checked in the room we were given already had someone else's stuff in it. When I told the girl who checked us in, she seemed shocked and surprised and unsure what to do. She at first wanted us to wait while she cleaned the room, however I was not comfortable with that, due to the fact that someone else may have a key to the room. She then talked with another employee who seemed not to care. Another employee came in and she told him what was going on and he was shocked and offered us another room. The 2nd room we were given was ok, however, the bathroom door did not latch when shut.
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Jason 님, Hagerstown

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 1박 숙박함

6/10 - 괜찮아요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I was surprised at how outdated and gloomy this property was. This reminded me of a cheap roadside motel. I was expecting more with this property being situated on a golf course.
2022년 5월에 1박 숙박함

8/10 - 좋아요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Relaxing
I went to relax for a bit before going back to work for the weekend. The food was excellent and the staff was great! I wish I could have stayed a day longer.
2022년 4월에 2박 숙박함

2/10 - 너무 별로예요

Ray

Place was not even open when we got there had to look for another place to stay. Ran out of hours for my commercial truck and that’s bad for our DOT Number
2022년 4월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant setting.
Rooms are not insulated against noise from adjoining rooms. On Friday night there were guests including families with young children running around and others talking loudly until past 2:30 AM. Not much sleep for me! Also, the drain pop-up for the bathroom sink did not pop-up when the push rod was moved although that rod was connected to the pop-up mechanism under the sink. I had to use my fingernails to grasp the pop-up to drain the sink after use.
2022년 4월에 3박 숙박함

8/10 - 좋아요

Alicia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had friendly staff and they allowed us to have an extra hour after check out. When we arrived and got into the room we noticed that there was hair on the bathroom floor and in the tub. Not enough to detoure us from staying again esp since the staff was so friendly.
2022년 4월에 2박 숙박함
답변 제공: Ashley 님, 2022년 4월 20일
Thank you for the review, Alicia! We will be sure to be double checking all of our rooms for cleanliness- I do apologize for the hair! We hope to see you again soon.

10/10 - 훌륭해요

Praveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing staff! Everyone was so friendly and worked with my schedule. I was from out of town and they helped me understand the town and recommended great places to eat. They really went above and beyond
2022년 3월에 1박 숙박함
답변 제공: Ashley 님, 2022년 4월 20일
Thank you for your review, Praveen. We appreciate it and hope to see you again soon!

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Sufficient, but not nice.
Checkin was quick. My key didn’t work, so I had to return to the front desk. They quickly gave me another. The room was large, but not very nicely furnished - reminded me of a college dorm. The sink drained very slowly.
2022년 1월에 1박 숙박함
답변 제공: Ashley 님, 2022년 2월 23일
I appreciate your review Adam! Sorry about the key, we are getting all new locks which will fix that issue. Would love your input on what could have made your stay better for you! Thanks for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place.
2021년 8월에 1박 숙박함
답변 제공: Candlestone Resort 님, 2021년 8월 30일
Thanks for the positive review, we hope to see you again soon!

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was pretty nice but not particularly good value for money given the basic rooms, poor wifi coverage and limited amenities.
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Michael

2021년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and it shows.
2021년 7월에 1박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

Yvonne

별로예요: 객실의 편안함
2021년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The Expedia profile said there was a pool. There wasn’t. The bathroom sink was very slow draining even after it was reported to the front desk. It didn’t smell good.
2021년 5월에 1박 숙박함
답변 제공: Candlestone Resort 님, 2021년 6월 3일
We are sorry about the miscommunication on the pool and we hope the issue with the sink was taken care of. We appreciate the feedback, we will use this to help better our customer experience.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Ok place
Was here for a family wedding. Place is quite small and old. Still use a key for room. Bathroom is VERY VERY tight. Cannot easily close bathroom door. No plug in tub. Waterpressure was good tho. Wall AC/Heat didn't work real well. No dresser in room. I think our family group of about 30 were really the only people staying in hotel. Nice little bar, but was bummed closed up at 10pm on a Saturday night so our group had no place to really hang after the wedding. But we made our own party in the breakfast area. Over-all, not the worst hotel I've ever stayed in, but definitely not the finest. Not any other choices in the area tho.
2020년 10월에 2박 숙박함
답변 제공: Candlestone Resort 님, 2020년 10월 26일
We apologize for the inconvenience with the bar, due to our seasonal changes for Fall/Winter our hours are shorter. Thank you for the comments, we appreciate the feedback!

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Candlestone Resort 님, 2020년 10월 14일
Thank you for the rating review, we appreciate any feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was pleasant and clean
2020년 8월에 1박 숙박함
답변 제공: Candlestone Resort 님, 2020년 8월 11일
Thank you for your feedback, we appreciate your comments. Hope you stay with us again!

6/10 - 괜찮아요

John

좋아요: 청결 상태, 객실의 편안함
It was very comfortable and clean but the room was dated.
2020년 7월에 2박 숙박함
답변 제공: Candlestone Resort 님, 2020년 7월 28일
Thank you for your feedback John, do you recall which room you were in during your stay? We want to improve anything we can.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 7월에 1박 숙박함
답변 제공: Candlestone Resort 님, 2020년 7월 21일
Thank you for your rating, we appreciate your feedback!

10/10 - 훌륭해요

CHRISTINE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dated but very nice hotel
Dates hotel but nice and clean, friendly service. We would stay there again.
2020년 2월에 2박 숙박함
답변 제공: Candlestone Resort 님, 2020년 3월 14일
Thank you for the kind review Christine. We look forward to you staying with us again!

8/10 - 좋아요

J.O'B. 님, Valparaiso, IN

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were very squeaky. They made a lot of noise any time you moved the least little bit.
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
could have been better
Could have been better. We may have been only or one of very few guests there. Hotel was chosen due to a golf outing in the area. It's older, a little run down. We could not get an uber or lift to anywhere (that is not a hotel issue.) Cleanliness could be improved. This is a very middle of the road place. Nothing exceptional but we did feel safe staying there.
2019년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is falsely advertised!! It is far from a three star property. We did not stay after seeing that our room looked like someone had slept in the beds. The did refund our money. Was thankful for that. Had a teenager working the front desk.
2019년 8월에 1박 숙박함

8/10 - 좋아요

Kelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Candlestone Inn
The place was old but clean, needed updating... they messed up on my reservations, but did try to accommodate us as best as possible. And one night they had karaoke until 2 am, and we couldn’t sleep... overall it was a nice stay and the employees were great!
2019년 8월에 3박 숙박함
답변 제공: Dana 님, 2019년 8월 14일
Thank you for your review, Kelli. We appreciate your feedback, as it will help us improve our services and facilities. I will share this with the management and the staff so they can see your great review and we can work on areas needed. We hope to see you again soon!

8/10 - 좋아요

Camille 님, Colorado

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were there for a funeral service. The staff accommodated every need and was so pleasant. They even went beyond expectations by driving to the market for a specific request. At the end of the day we enjoyed appetizers and wine on the back patio overlooking the golf course. Our server was pleasant, accommodating, personable and overall amazing! I just wish I could remember her name. The rooms were dated and the beds were not very comfortable but the staff and service made up for all of that and I would recommend this location.
2019년 8월에 1박 숙박함
답변 제공: Dana 님, 2019년 8월 7일
Thanks so much for the kind review. We were glad you chose to have the Celebration of Life here at our facility and were extremely happy to provide a comfortable environment for you and your guests to share memories. I will share your review with the rest of the staff so they can take pride in a job well done. We hope to see you again soon!

8/10 - 좋아요

Joyce

좋아요: 직원 및 서비스
Older facility and not a resort. Pillowcase had old dried blood on it. Limited electrical outlets. NOTHING around but restaurant on property was awesome.
2019년 7월에 1박 숙박함
답변 제공: Dana 님, 2019년 8월 2일
Thank you for your feedback, Joyce. I appreciate you bringing this to our attention. I'm at a loss about the pillowcase, as we have an outside linen service that cleans, sanitizes and folds the linens and everything is changed after every check-outs, without exception. I will definitely address this with them and our staff to ensure this won't happen again.

8/10 - 좋아요

Smith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Big shower and excellent customer service. The bed wasn’t the most comfortable. Overall a good experience.
2019년 7월에 1박 숙박함
답변 제공: Dana 님, 2019년 7월 19일
Thank you so much for your review and feedback. We appreciate your comments and I will share with the management so we can use your comments to improve our facility. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Golf course is fun and tee boxes to provide right amount of challenge for golfers of every level. If you are into BBQ they do it really well. Garlic mashed potatoes are really good too. Some veg options. Staff is friendly. So go there to golf or eat cause the hotel is a dump. No maid service until I complained and even then they only made beds and new towels. No cleaning of room otherwise. Not sure they cleaned it from prior guests. Bathroom sink drain leaked onto floor. Shower temperature impossible to regulate, constantly going from hot to cold. Stay somewhere else but enjoy golf and restaurant here.
2019년 6월에 4박 숙박함
답변 제공: Dana 님, 2019년 7월 10일
We are sorry to hear you didn't enjoy your stay. I will definitely address this with our staff and use your comments as a training tool for the cleaning crew. It is a standard practice to clean every room after every check-out and that hasn't changed but we have initiated follow-up inspections and will continue to do so. We appreciate your feedback and will use it to better our services.

10/10 - 훌륭해요

Cheryl 님, Cedar Springs Mi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean. Staff was very friendly and helpful.
2019년 5월에 1박 숙박함
답변 제공: Dana 님, 2019년 5월 22일
Thank you so much for your review! We are glad to hear you enjoyed your stay and we hope to see you again soon!

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only issue i had was the soap was tiny for a shower, and I did not see a hair dryer. I later found out the dryer was in a chest of drawers, i should have been told when i checked in.
2019년 5월에 1박 숙박함
답변 제공: Dana 님, 2019년 5월 22일
Thank you for your review. We will take your comments under advisement and use them to better our services. We appreciate you staying with us!

4/10 - 별로예요

steven

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Motel mistake
Place is way over priced, the fit and finish of the rooms is horrible. There were chunks out of the carpet, nich and holes in walls should be priced 39.00 per night. Phone and alarm clock didnt work. Toilets need replacing. Staff are over bearing on a no smoking no damage waiver. The only place that makes u sign this document. Never again
2019년 4월에 1박 숙박함
답변 제공: Dana 님, 2019년 5월 22일
Thank you for your review. We appreciate your comments and will share them with the management in efforts to improve our facility and guest experience.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Decent place and price
Rooms were outdated but clean. Resturnat was being remodeled. The price wasnt bad for whats available in the area.
2019년 3월에 1박 숙박함
답변 제공: Dana 님, 2019년 3월 27일
Thank you for your review! We appreciate your patronage and hope to see you soon. Our new restaurant, the Water Tower Grille & Smokehouse will be officially open on April 2, 2019! And, golf season is quickly approaching!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was not at all what the website showed. Nothing was available to do there. The restaurant was under construction and was supposed to be open and wasn't by the time they said. The beds were very uncomfortable.
2019년 3월에 1박 숙박함
답변 제공: Dana 님, 2019년 3월 20일
We're sorry to hear you didn't enjoy your stay. We've been working hard to get all of the new renovations completed but, it's true we did fall behind with the power outages and weather not permitting the work. Renovations will be coming to a close at the end of this month and we hope you'll stop back by to try the new place out. I will pass on your comments to management so we may use them to improve our facility and resources in the future. Thank you.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Dana 님, 2019년 3월 12일
Thank you for taking the time to leave us a review! We appreciate your patronage and are very glad you enjoyed your stay!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place!
Great place especially for the price! Nice comfortable and clean room. Nice restaurant. Staff was great! Very friendly. I’ll definitely come back In the spring or summer and checkout the golf course as well.
2018년 12월에 1박 숙박함
답변 제공: Dana 님, 2019년 1월 4일
We are so happy you enjoyed your stay! I will share your review with the entire staff, as they always are glad to here our guests had a good time. Thanks so much for the review! We'll see you in the spring!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice property and I enjoy staying here every time I come home to see family. The rooms are always clean, the heater and AC always work, the staff are always friendly, and parking is ample. My only minor critiques would be that 1. the rooms could use a little update, and 2. I would love to see some fresh-made food in the breakfast bar. Oh, and the food at the Water Tower Grille inside the Inn is really good.
2018년 11월에 2박 숙박함
답변 제공: Dana 님, 2018년 11월 28일
Thank you so much for your review. I will share with the staff, as they do work hard to make this a great place for people to relax and enjoy. Thanks again for choosing to stay with us. We hope you'll stop again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
2018년 10월에 4박 숙박함
답변 제공: Dana 님, 2018년 11월 1일
Thank you for your review. We appreciate your feedback and will use it to better improve our products and services. We hope to see you again soon!