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예약 가능 여부 확인

포 포인츠 바이 쉐라톤 벨링햄 호텔 & 콘퍼런스 센터 여행 후기

3 out of 5
포 포인츠 바이 쉐라톤 벨링햄 호텔 & 콘퍼런스 센터
714 Lakeway Dr, Bellingham, WA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 475개" "
평점 8 - 좋아요. 1000개 이용 후기 중 312개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 122개" "
평점 4 - 별로예요. 1000개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 33개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Melinda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The great thing about this place is that it was centrally located to everywhere we were needing to be. The hotel was quiet and clean. The indoor pool was nice, but a little on the chilly side for my taste. My biggest complaint is that our bedding was never made or changed out the entire 5 day stay. We had even requested our sheets to be changed out at the front desk and they did not change them. And there were so many layers on the bed, that this made the bed super lumpy and the sheets kept sliding around underneath. This seems like a little thing... but it goes a long way.
2024년 5월에 5박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 5월 23일
Melinda, Thank you very much for taking the time to leave us some comments on your recent stay. I do deeply apologize for the missed communication on our end, we will make necessary changes to ensure this is not a repeated matter.Again thank you for taking the time to leave us some comments, to ensure guest relaxation.

6/10 - 괜찮아요

Melissa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
The building and our room was not overly clean and just looks a little run down/dingy. It appears some of this has tried to be hidden with a coat of paint and nice lobby appearance. Our stay was fine but definitely did not warrant the high price!!
2024년 4월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2024년 4월 29일
We apologize for the experience you had at our facility. That is certainly not to our expectations. We will review this with the team to ensure we improve from it.

10/10 - 훌륭해요

Jennifer

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is close to Western Washington University. The A/C worked really well in our room but was terribly noisy in our family's joining room. The staff was pleasant and the stay was easy.
2024년 4월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 9일
Jennifer, Thank you very much for taking the time to leave us feedback on your recent stay. We do apologize for the noise your 2nd rooms HVAC unit was making. We will have our engineer team take a look again on this matter.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hot tub, coffee 24/7
2024년 3월에 4박 숙박함
답변 제공: Dana Weber, General Manager 님, 2024년 4월 5일
Thank you for staying with us!

8/10 - 좋아요

Olli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was fairly close to downtown and easy to walk to even though it's on the other side of the highway. Pricing was a bit high considering that it's just a normal chain hotel and breakfast is not included.
2024년 3월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Olli, Thank you for taking the time to leave us some comments regarding your recent stay.

10/10 - 훌륭해요

Jacob

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best in Bellingham. Good deal was a deal.
2024년 3월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Jacob, Thank you so much for the kind words you left after your recent stay with us.We strive for our guests to leave happy. We hope to see you on any future travels to the area.

10/10 - 훌륭해요

michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room, very comfortable. The on-site restaurant/bar was much appreciated after a long day. The desk clerk was very helpful with a small issue in the room which he took care of promptly. Good service.
2024년 3월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Michael, Thank you for taking the time to leave us a review regarding your stay with us. We always appreciate when we get to celebrate a job well done with our staff! We hope to see you when your travels bring you back to the area.

10/10 - 훌륭해요

Leif

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to WWU and safer than any other hotel we’ve stayed in.
2024년 2월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Leif,Thank you for the kind words regarding your recent stay! We strive to make our guests feel relaxed and safe, I'm glad we delivered this for you. We hope to see you again on your next visit to WWU!

8/10 - 좋아요

D And M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was too short to really enjoy the amenities, but the beds were very comfortable .
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
D and M, Thank you for leaving us some feedback. We hope the next time you stay with us, you get the full experiance!

6/10 - 괜찮아요

Glenda

가족 여행
좋아요: 직원 및 서비스
lobby was nice staff excellent rooms ok
2024년 2월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Glenda, Thank you for the great feedback regarding our staff! We appreciate getting to celebrate a job well done.

10/10 - 훌륭해요

Twyla-Lea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice property not super up to date but otherwise great.
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Twyla-Lea, Thank you for taking the time to leave us a review regarding your recent stay. We are so glad you enjoyed your stay here, we hope to see you on any future travels to the area.

10/10 - 훌륭해요

CHRISTINE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing i didn't like wasnit was hard to find. It is behind a store. The indoor pool and hot tub were nice. The one restaurant we ate at on the property is geared for adults. Not much on the menu that my Grandkids would eat.
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Christine,Thank you for taking the time to leave us a review.We hope to see you when future travel brings you back to the area.

6/10 - 괜찮아요

Jackie

가족 여행
좋아요: 직원 및 서비스
Pool area was small and pool was pretty chilly. Hotel location is right by the freeway, so noisy. Hotel itself is a little rough around the edges and our room had a strong chemical smell from cleaners and the clorine from the pool (we were in a room across the hall from the atrium where the pool is). It is just an average hotel. It was clean and the staff are nice.
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Jackie, Thank you for taking the time to leave us a review regarding your recent stay. We will be sure to pass your comments along to our management team.

10/10 - 훌륭해요

Maverick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place rocks
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Maverick,Thank you so much for the great rating of your recent stay! we hope to see you again.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to WWU
2024년 2월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Ben,Thank you for taking the time to leave us a review, w are always happy to host WWU family and friends.We hope to see you again on any future travels to the area.

10/10 - 훌륭해요

Kayla

2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Kayla, Thank you so much for the great review! We hope to see you on any future travels to the area.

10/10 - 훌륭해요

Alfred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby staff was friendly and helpful. Pool area with hot tub was fantastic. Rooms were clean and spacious. Reasonably priced.
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Alfred, Thank you for your great comments regarding your recent stay. We are glad to hear your stay was relaxing & enjoyable. We hope to see you when you return to the area!

8/10 - 좋아요

Phil

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
Good place to stay. Quality breakfast options at reasonable price. Nice restaurant. Lack of overhead lighting made room a bit dark unless you open window. No complaints.
2024년 2월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Phil, Thank you for the comments regarding your stay. We did pass the light evaluation to our management team. Otherwise, we are glad you enjoyed your stay with us.

10/10 - 훌륭해요

Jim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay in Bellingham
It was a nice hotel with spacious rooms and friendly staff. My one grievance was that the jacuzzi was being serviced so I couldn't use it when I had time.
2024년 2월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Jim,We deeply apologize the hot tub was under repairs. We strive to make all amenities available during our guest stay. We do hope to see you again on any future travels to the area.

8/10 - 좋아요

Kirsten

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2024년 4월 6일
Thank you for the rating regarding your recent stay!

10/10 - 훌륭해요

Jaclyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Emily and Ian were amazing! Such great service!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Judy

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Marci 님, Santa Cruz

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay with some outdated tech
The service, location and general condition of the hotel were great. The front desk was accommodating. However, the wifi did not work, and their TV On-Demand service was TERRIBLE. They have a movie rental service which shows the movie we rented at a very low resolution. We managed to get the rental refunded. We enjoyed the stay overall but they need a serious IT overhaul.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Raquel

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Steven Lewis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was excellent and responded to every need.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Ronald 님, Vancouver

연인과의 여행
좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

John

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Brandon

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Duane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a very nice surprise! Our room was exactly what I requested, except it was the cleanest hotel and room I've stayed all year. It was a good value, large room, comfortable bedding, refrigerator, microwave, safe, and a full armoire. Large bathroom and shower. Both restaurants are excellent. I'll make this my prefered hotel when I am in Bellingham. Also, it's easy access to I5 and Fairhaven.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Twyla-Lea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Walter 님, Custer

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel staff were great, the bed comfortable, but the business center computer was down, the last night of course was a Saturday and the room above us was having a party. The hotel itself has very few extras, like breakfast, etc.
2023년 12월에 3박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Walter, My apologies for these items being apparent during your stay with us.We are working to make sure this stays an isolated incident.We hope to welcome you again soon.

10/10 - 훌륭해요

Gina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Gina,Thank you for the feedback from your recent stay with us!

8/10 - 좋아요

v t grace

2023년 12월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 12월 18일
Thank you for staying with us!

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Jim,Thank you for the feedback from your recent stay with us!

10/10 - 훌륭해요

kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Kenneth,Thank you for your feedback on your recent stay with us.We hope to welcome you again soon.

8/10 - 좋아요

Diane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
my brief stay was great
2023년 12월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 12월 6일
Thank you for staying with us!

10/10 - 훌륭해요

Lyndsey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable, convenient. We had a great stay!
2023년 11월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 11월 30일
Thank you for staying with us!

10/10 - 훌륭해요

Rebecca 님, Seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff
2023년 11월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 11월 30일
Thank you for staying with us!

8/10 - 좋아요

Porter

2023년 11월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Porter,Thank you for your feedback, we hope to welcome you again soon!

8/10 - 좋아요

Joel 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable rooms, firm beds. Quiet. Walkable to downtown. Water pressure in shower is low. In wall heating unit is very loud even on low speed, I had to turn it off while sleeping. I would return again.
답변 제공: Kayla - Operations Manager 님, 2023년 11월 30일
Joes, Thank you for taking the time to leave us a review of your recent stay with us! We do deeply apologize for the HVAC unit as well as the water pressure. We hope to see you on your next visit to the area.

4/10 - 별로예요

Richard 님, Oakdale

2023년 10월에 3박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 12월 19일
Richard,It seems we dropped the ball during your stay.We deeply apologize and would appreciate any feedback on your recent stay with us.

2/10 - 너무 별로예요

Daniel

2023년 8월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 11월 30일
Daniel, Seems we dropped the ball during your stay, we deeply apologize.We would appreciate any feedback to better our services for our guests.

10/10 - 훌륭해요

Cliff

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, nice clean rooms.
2023년 11월에 2박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 11월 13일
We are glad you enjoyed your stay! We look forward to seeing you again!

2/10 - 너무 별로예요

Ian

2023년 11월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 11월 7일
Thank you for taking the time to leave us a score, we appreciate any and all feedback. We do apologize it seems we dropped the ball on this stay.

10/10 - 훌륭해요

David

2023년 11월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 11월 30일
Thank you for staying with us!

2/10 - 너무 별로예요

James

2023년 8월에 1박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 10월 31일
We are sorry your stay was less than spectacular. In the future do not hesitate to contact our team direct if your stay is less than great. We hope to see you again soon.

6/10 - 괜찮아요

Collin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hot breakfast was only available for an additional cost which I probably could've read the fine print and found out but it was still disappointing. The TV system in the rooms is outdated and only allows on demand movies to rent from the hotel (at $20 a piece) or local TV. No option to log into any streaming accounts of your own. Hot tub and pool were great although the hot tub needs some tile repairs. Staff were all awesome especially in the restaurant.
2023년 10월에 2박 숙박함
답변 제공: Dana Weber, General Manager 님, 2023년 10월 26일
Thank you for staying with us and sharing your feedback. To follow up on your stay, we will be switching out our TV system in November to an updated platform allowing for streaming. In addition, we will be re-tiling the hot tub before the end of the year. We hope to see you again soon and thank you for staying with us.

8/10 - 좋아요

Tami

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Location, Location, Location! Perfect with my student on the North end of WWU. The staff was friendly but overall the hotel seemed a bit understaffed. Love the decor and never had a problem with parking. Nice room space just wished for a sink outside of the bathroom.
2023년 10월에 2박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 10월 24일
Tami, Thank you so much for leaving us great feed back from your recent stay. We are so thrilled to hear the ease our location provides to visit with your student.We wish them a great year and hope to see you on future travels.

6/10 - 괜찮아요

Angela

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Kayla - Operations Manager 님, 2023년 10월 24일
Angela, Thank you for taking the time to leave us feedback from your recent stay. We seemed to have missed some key points for you, please feel free to share with us.