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예약 가능 여부 확인

헬리오트로프 호텔 여행 후기

2.5 out of 5
헬리오트로프 호텔
2419 Elm Street, Bellingham, WA

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 289개 이용 후기 중 198개" "
평점 8 - 좋아요. 289개 이용 후기 중 68개" "
평점 6 - 괜찮아요. 289개 이용 후기 중 11개" "
평점 4 - 별로예요. 289개 이용 후기 중 5개" "
평점 2 - 너무 별로예요. 289개 이용 후기 중 7개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a fun community based place. Loved the outdoor common area and their own beer you can buy on site.
2024년 5월에 2박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 5월 23일
Thank you so much for your 5 star review Cheryl. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 - 훌륭해요

Karin 님, Seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay! 10/10, do not hesitate to book.
2024년 4월에 2박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 5월 1일
Thank you for your 5 star review Karin. We are thrilled you enjoyed your stay, and we can't wait to see you again!!

10/10 - 훌륭해요

Richard

연인과의 여행, 반려동물 동반 여행
This property is such a delight to stay in. So unique, so clean and outstanding staff! Well done
2024년 4월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 4월 28일
Thank you so much for your 5 star review Richard.We are thrilled you enjoyed your stay, and we look forward to seeing you again!

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
cute little place. It used to be a motel and they switched it to more of a hotel but it’s definitely not really a hotel. That said, accommodations were comfortable and clean, staff was very sweet Walls are quite thin so you will probably hear your neighbors but they provide earplugs (can be found in the bathroom)
2024년 4월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 4월 25일
Thank you for your 4 star review Jill. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

10/10 - 훌륭해요

Erin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful service, quick and smooth checkin. Love the vintage “drive-in motel” feel. The rooms are clean, modern and efficient. Walkable to many excellent restaurants through beautiful neighborhoods. Highly recommend.
2024년 4월에 1박 숙박함
답변 제공: Mary B. -Manager 님, 2024년 4월 11일
Thank you so much foe your 5 star review Erin. We are thrilled you enjoyed your stay, and look forward to seeing you again!

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 4월 5일
Thank you Marc for your 5 star review. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 - 훌륭해요

lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are a couple of places to grab a beer walking distance. they also have a fire pit out front which is nice on a chilly night.
2024년 3월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2024년 4월 5일
Thank you for your review Lisa. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

8/10 - 좋아요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay for 2 nights. Perks were how close it is to breweries and restaurants (walkable) and being able to enjoy the fire pit in the evening. We didnt mind that our room wasn't made up, nor was noise an issue. We will be back :)
2024년 3월에 2박 숙박함
답변 제공: Hotel Leo 님, 2024년 3월 26일
We're so glad you enjoyed your stay! Thank you for taking the time to leave a review. We look forward to your next visit!

8/10 - 좋아요

Bradley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean place with a nice relaxed vibe only 20 min walk to main town. We will be back!
2024년 3월에 1박 숙박함
답변 제공: Hotel Leo 님, 2024년 3월 26일
Thank you for taking the time to leave a review. We look forward to your next visit!

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is great, but need thinker windows
2024년 2월에 1박 숙박함
답변 제공: Mary B. -Manager 님, 2024년 2월 17일
Thank you so much for your 5 star rating, and your helpful suggestion. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

4/10 - 별로예요

Shandra S Slater

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Mary B. -Manager 님, 2024년 2월 17일
we are sorry to hear you were not fully satisfied with your stay. We would love to have you back, and I will personally oversee your stay. Please reach out to me at anytime with any other concerns you may have.Mary Brown Manager, Heliotrope Hotel

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Mary B. -Manager 님, 2024년 2월 11일
Thank you SO much Doris for your 5 star review! We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 - 훌륭해요

Rodney 님, Seattle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great conversion of a motel into a fun, sporty place. Nice rooms with good amenities, easy to get in and out of with your bike or hiking shoes. And close to all the good restaurants and brew pubs downtown.
답변 제공: Mary- Rooms Manager 님, 2023년 12월 16일
Thank you for your 5 star review Rodney. We are happy you enjoyed your stay, and we welcome you back anytime.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay, super friendly staff, clean, and cool location. Would stay again.
2023년 12월에 2박 숙박함
답변 제공: Hotel Leo Staff 님, 2023년 12월 10일
Thank you so much for your review Thomas! We are so happy you enjoyed your stay! We hope to see you again!

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Hotel Leo Staff 님, 2023년 12월 10일
Thank you so muck for your review! We are so glad you enjoyed your stay! We hope to see you again sometime

10/10 - 훌륭해요

Kelly

2023년 11월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 11월 22일
Thank you for your 5 star review Kelly. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon!

10/10 - 훌륭해요

Gianna

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly attentive staff makes you feel at home. Great location! easy, clean, hip modern decor reasonable price. Any concern or question is dealt with quickly and professionally. I love staying here.
2023년 10월에 1박 숙박함
답변 제공: Hotel Leo Front Desk 님, 2023년 10월 27일
Thank you so much for your review! We strive to provide everyone of our guests with the best possible stay. Reviews like this further help us work on anything that may be needed. We are so happy you enjoyed your stay!

10/10 - 훌륭해요

Doreen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice update hotel within easy walking distance to restaurants, coffee, etc. Friendly service.
2023년 9월에 1박 숙박함
답변 제공: Brandon 님, 2023년 9월 25일
Thank you for the 5 star review and the feedback. We look forward to welcoming you back.

10/10 - 훌륭해요

Gabriel 님, Seattle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place. Great staff.
2023년 8월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 8월 27일
Thank you so much for your 5 star review Gabriel. We are thrilled you enjoyed your stay, and we look forward to you staying with us again soon.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Carpet stains.
2023년 8월에 1박 숙박함
답변 제공: Brandon 님, 2023년 8월 15일
Thank you for the feedback and how we can improve our product. We are currently in the process of upgrading all of our carpets and look forward to welcoming you back to show you our finished product.

6/10 - 괜찮아요

Barbara

가족 여행
Had higher hopes for this hotel. It looks really cute in the photos, but the rooms are rather drab and shoddy. Our carpet was completely stained, the room lacked any character, and didn't come with very many amenities (no microwave, no coffee maker). The people at the front desk were friendly, but didn't know much about anything when we asked them (i.e., not very helpful). I personally wouldn't stay here again. Wasn't even close to worth the price they charge for a night.
2023년 8월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 8월 9일
Thank you for your response Barbara. I am disappointed that your stay did not live up to your expectations or our standards. We are currently in the process of replacing all carpeting in the rooms, and I would love to have you come back and stay in a newly carpeted room and I will personally oversee your stay so you will have a true Heliotrope experience.

8/10 - 좋아요

Michael

2023년 7월에 2박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 8월 3일
Thank you for your 4 star review Michael. We are thrilled you enjoyed your stay, and we look forward to having you stay with us again.

8/10 - 좋아요

Gregory

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
Nice little Bellingham hotel
Great location. Especially if you have a bike to bomb around Bellingham. Service was great and super friendly. My only complaint is that the carpets were pretty gross. Probably time to replace. Also it’s a little pricey for what it is. I’d expect this to be closer to $100 a night but I guess there’s high demand
2023년 7월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 30일
Thank you for your review Gregory. We are happy you enjoyed your stay. Just so you know, we are in the process of changing out all carpets in the rooms. It has been a longer process than e anticipated, but I assure you it is currently underway. We would love to welcome you back to a newly carpeted room, and enjoy another true Heliotrope experience.

10/10 - 훌륭해요

Juliana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing!
2023년 7월에 2박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 30일
Thank you for your 5 star review Juliana! We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 - 훌륭해요

Jeffrey 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our stay here. We were greeted and given info about the property. It is a cute and small hotel with a nice space for relaxing with a beer and a good book. We brought bikes and rode into downtown (which is a very short ride) for some shopping and then ended up at a local stop a few blocks away for drinks/dinner at a food truck. We will definitely stay here again.
2023년 7월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 23일
Thank you for your review Jeffery. We are thrilled you enjoyed your stay at our little hotel. It definitely is a gem here in Bellingham where its close to so many dining, hiking, and entertainment options. We look forward to having you stay with us again.

8/10 - 좋아요

Cynthia

2023년 7월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 8월 9일
Thank you for your 4 star review Cynthia. We are pleased you enjoyed your stay, and look forward to seeing you again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Hotel leo 님, 2023년 7월 12일
Thank you for your response!

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Could hear the trains traveling through the night and fire works at 02:00.
2023년 7월에 2박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 9일
Thank you for the 4 star review Rebecca. We are happy you enjoyed your stay, and we look forward to you staying with us again.

8/10 - 좋아요

Eric

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in, clean room, spacious rooms, and a comfy bed. I love the restored Motel vibe. Close to many things in Bellingham including some great breweries. The coffee in the morning is great. Dog friendly is a plus!
2023년 7월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 8일
Thank you for your 4 star review Eric. We are thrilled you enjoyed your stay, and look forward to seeing you again.

10/10 - 훌륭해요

Regan E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful mini getaway
I stayed in Heliotrope for one night to see a show in Bellingham, and we had a wonderful stay! Truly dog friendly, not just dog tolerant. Plenty of space for us and the pup.
2023년 7월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 7월 6일
We are SO happy you enjoyed your stay Regan. We hope we are able to accommodate you again soon.

10/10 - 훌륭해요

Doris

2023년 6월에 1박 숙박함
답변 제공: Hotel Leo 님, 2023년 7월 12일
Thank you for your response!

10/10 - 훌륭해요

Connie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a lovely little Motel and the bedding was clean, white and crisp, so nice. Would stay there again if I were going to Bellingham.
2023년 6월에 1박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 6월 21일
Thank you for your review Connie. We are thrilled you enjoyed your stay, and we look forward to having you stay again.

10/10 - 훌륭해요

Julie 님, Bellingham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant surroundings.
2023년 6월에 1박 숙박함
답변 제공: Hotel Leo 님, 2023년 6월 15일
Thank you for the kind review. We look forward to seeing you again!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really nice, attentive nice people - delicious coffee - great location
2023년 5월에 4박 숙박함
답변 제공: Mary- Rooms Manager 님, 2023년 5월 26일
Thank you for your review Robert. We are thrilled you enjoyed your stay, and we look forward to you staying with us again.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint was the provided coffee in the morning. Great place, great customer service, lovely neighborhood to walk in.
2023년 5월에 1박 숙박함
답변 제공: Brandon 님, 2023년 5월 18일
Thank you so much for the 5 star review and the feedback. We look forward to welcoming you back early and often.

10/10 - 훌륭해요

Reg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Brandon 님, 2023년 5월 18일
We look forward to welcoming you back.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Some Pros, Some Cons
We stayed at the Heliotrope for the first time recently - it was our first night staying in Bellingham actually. Pros: 1) Location was cool, only about a mile from some bars, music venues, and restaurants. 2) Cody at the front desk was awesome. Great service, super nice, had some good recommendations for restaurants/bars. 3) They gave us a free room upgrade when we got there which was nice. Cons: 1) We didn’t know there was an extra incidentals fee of $75 until we were checking in at the front desk. For people on a tight budget, that would be very bad. Still waiting on that to get reversed. 2) Our room wasn’t in great condition. Our remote for our heater didn’t work, Cody had to get us a new one so that was fixed pretty quickly. Some of the outlets didn’t work, and this was the first place we’ve ever stayed at that didn’t have a microwave in the room. 3) The front office was supposed to be open 24/7 but we tried to go get some ice at like 11pm and it was locked. Overall, we might consider staying here again, but we’ll most likely check out other hotels in the area when we return.
2023년 4월에 1박 숙박함
답변 제공: Brandon 님, 2023년 4월 18일
Thank you for the review and the feedback. We would like to apologize for a few of the shortfalls of service and delivery during your visit as that is certainly not the norm. We would love to welcome you back to show you how a true Heliotrope stay should feel.

10/10 - 훌륭해요

Jordan

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very clean, aesthetically pleasing and convenient stay. Great spot if you have a dog joining you!
2023년 4월에 2박 숙박함
답변 제공: Hotel Leo Front Desk. 님, 2023년 4월 12일
Thank you for your review, we appreciate your feedback in order to make your stay as pleasant as possible!

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This adorable, boutique hotel was easy to find, had on-site parking and exceeded my expectations in terms of cleanliness and warmth. The young man who checked me in (and was a constant smiling face throughout my stay) was friendly, helpful and full of great recommendations about the area. I wanted for nothing during my stay and would highly recommend both the accommodations and the area.
2023년 4월에 1박 숙박함
답변 제공: Tatiana 님, 2023년 4월 8일
Thank you for your feedback Tanya! It was a pleasure having you stay with us while visiting Bellingham. We hope to have you stay with us again on your next visit to the Pacific Northwest.

10/10 - 훌륭해요

Michele

2023년 4월에 1박 숙박함
답변 제공: Brandon 님, 2023년 4월 28일
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 - 좋아요

Timothy

2023년 4월에 2박 숙박함
답변 제공: Brandon 님, 2023년 4월 28일
Thank you for the 5 star review, we look forward to welcoming you back.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Brandon 님, 2023년 4월 28일
Thank you for the 5 star review, we look forward to welcoming you back.

8/10 - 좋아요

Sherman 님, The Dalles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was OK but there is not enough shelf space in the room. The streaming TV service was confusing and often shut down asking for authorization to the channel. This should not be a problem in a hotel?
2023년 3월에 4박 숙박함
답변 제공: Tatiana 님, 2023년 4월 8일
Sherman, we are so sorry to hear about the electronic difficulties you experienced while staying with us. We strive to provide the best experience for our guests and understand your frustration. We appreciate your honest feedback and thank you for staying with us at the Hotel Leo.

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Brandon 님, 2023년 4월 18일
Thank you for the review, we look forward to welcoming you back.

10/10 - 훌륭해요

Hans-Joachim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay! very helpful and friendly staff! Excellent location for downtown Bellingham. Nice clean and modern rooms.
2023년 3월에 1박 숙박함
답변 제공: Tatiana 님, 2023년 4월 8일
Hans-Joachim, thank you for staying with us on your travels through Bellingham. Our housekeeping staff work hard to ensure every room is a positive space at Hotel Leo. We appreciate and thank you for the review! We hope to see you next time you are in Bellingham.

8/10 - 좋아요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great.
2023년 3월에 1박 숙박함
답변 제공: Hotel Leo Front desk 님, 2023년 4월 12일
Great! We appreciate your feedback in order to make your stay more enjoyable!

10/10 - 훌륭해요

CELINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Brandon 님, 2023년 3월 13일
Thank you for staying with us, we look forward to welcoming you back.

10/10 - 훌륭해요

Jagen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Hotel Leo 님, 2023년 2월 11일
Thank you for choosing to stay with us as well as taking the time to leave a review. We hope to see you again sometime!

10/10 - 훌륭해요

Mauricio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bellingham
Nice hotel, family friendly, great location, clean and comfortable rooms.
2023년 1월에 1박 숙박함
답변 제공: Hotel Leo 님, 2023년 2월 11일
Thank you for choosing to stay with us as well as taking the time to fill out our survey. We greatly appreciate your feedback and hope to see you again sometime. If there is anything else we can do to make your stay even better next time please do not hesitate to let us know.

10/10 - 훌륭해요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay! Was looking for something a little different than the standard hotel room. The heliotrope definitely provided.
2023년 1월에 1박 숙박함
답변 제공: Brandon 님, 2023년 1월 26일
We are so glad you had a great stay! We look forward to welcoming you back.