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예약 가능 여부 확인

실버 비치 호텔 여행 후기

3.5 out of 5
실버 비치 호텔
100 Main Street, Saint Joseph, MI

이용 후기

6.8
평점 10 - 훌륭해요. 238개 이용 후기 중 57개" "
평점 8 - 좋아요. 238개 이용 후기 중 59개" "
평점 6 - 괜찮아요. 238개 이용 후기 중 59개" "
평점 4 - 별로예요. 238개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 238개 이용 후기 중 24개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

5.4/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.2/10

친환경

이용 후기

4/10 - 별로예요

Quentin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was under construction and did not give off comfortable or relaxing vibes the room we stayed in was not renovated the tv was very static and there were mattresses lined up in the lobby to name a few things the clerk was pretty nice though so that was a plus
2024년 4월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 5월 1일
Dear Quentin, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I want to start by apologizing for the inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes, and to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards

6/10 - 괜찮아요

Bonnie

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don't think this property should be able to advertise until they finish renovating. There were old mattresses stacked in the lobby, the hallway on our floor reeked of cigarette smoke and all the windows at the entrance were dirty. Conversely, the room and bathroom were very clean and thankfully you couldn't smell the smoke through our door. lWhen we checked in, the young man at the desk kept us waiting because he didn't know how to operate the computer. We had to wait until the manager ginished helping another customer.
2024년 4월에 3박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 29일
Dear Bonnie, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes, to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards

8/10 - 좋아요

Jocelyn

2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Areej

좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Expected minimal wear-and-tear but otherwise clean and suited for needs. Limited staff presence at front desk but helpful and friendly when available. Only complaint pertains to renovation construction that was very noisy during the day; I wish it was disclosed that this was the reason for the discounted room. However, there are many activities in the surrounding area for during the day and it provides free parking next to downtown.
2024년 3월에 2박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 3일
Dear Areej, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes, to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards

4/10 - 별로예요

Minh

반려동물 동반 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was run with just a bare minimal efforts to be a Motel. Look like everything was bandaged just enough to function. The room I stayed in didnt even have hot water.
2024년 3월에 2박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Minh, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes, so that we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards

2/10 - 너무 별로예요

Heather

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was furniture stacked everywhere, the whole building smelled of cigarette smoke and weed. The room was a non smoking room that also smelled of weed. I stayed for an hour and then left.
2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Heather, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously, to make the necessary changes so that we can provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception and to provide a great experience for you & your family. Thank you again for taking your valuable time to share your experience. Regards

6/10 - 괜찮아요

Doug

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스
Great price. Great location. Rooms are in the process of being renovated. They have a ways to go. Everyone there tried to make things pleasant.
2024년 3월에 2박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Doug, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know, you had a good time here with us. I would like to apologize for any inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. It was a pleasure to have you and your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable comments & ratings. Regards

6/10 - 괜찮아요

Bobbie

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Bobbie, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Your feedback provides us with an opportunity to improve our services. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable rating. Regards,

10/10 - 훌륭해요

Amanda

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Amanda, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you & your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable rating. Regards

8/10 - 좋아요

Emilia

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 3월 21일
Dear Emilia, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to rate your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you & your family as our guests. Our guest ratings & feedback help us make the necessary changes to provide a perfect experience in the future. We look forward to creating more memorable experiences with you. Again, thank you for taking out your valuable time to rate us. Regards

10/10 - 훌륭해요

Vytautas

2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Vytautas, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you and your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable ratings. Regards

4/10 - 별로예요

Michael

별로예요: 청결 상태, 숙박 시설 상태 및 시설
On a 2 day stay, no housekeeping was available, the toilet took 2 to 3 attempts to flush. The room had a strong bad odor, I did enjoy the shower though.
2024년 3월에 2박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 3월 21일
Dear Michael, Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconvinience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take guest ratings and feedback seriously to make the necessary changes so that we can provide a better experience in the future. We hope you will give us a chance by staying with us again to provide a great experience for you & your family and to show you that your unsatisfactory stay was an exception. Thank you again for taking your valuable time to share your experience. Regards

6/10 - 괜찮아요

Aidan

2024년 3월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 4월 2일
Dear Aidan, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We would like to start by apologizing for your inconvenience during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Your feedback provides us with an opportunity to improve our services. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable ratings. Regards,

8/10 - 좋아요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 3월 21일
Dear Pamela, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to rate your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you & your family as our guests. Our guest ratings & feedback help us make the necessary changes to provide a perfect experience in the future. We look forward to creating more memorable experiences with you. Again, thank you for taking out your valuable time to rate us. Regards

2/10 - 너무 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool was drained and blocked by boxes of crap. The hotel had rolled up carpets, bags of concrete, and random matresses thrown into a room that was padlocked and was supposed to be the bar or restaurant. At check in we decided this was all a sham and left after canceling. If Expedia does not issue us a full refund we will contact the BBB.
2024년 2월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 3월 21일
Dear William, Thank you for choosing Silver Beach Hotel St. Joseph and we appreciate you for taking the time to provide your feedback. I would like to start by apologizing to you for the inconvinience you faced. We are working on the renovation plan for updating our pool that is the reason we have our pool closed for the time being and just to clarify under the new ownership we never had a bar. We strive to make each stay as pleasant and comfortable as possible for all the guests and even though you had a prepaid booking where the reservation policy states that a full or partial amount will be charged depending on the cancellation period, our staff helped you with a same day cancellation as well. Also just to give you a better idea of the location and our property we are located in downtown St. Joseph, where you will get the beach & an ample number of great bar options at walking distance, at the most pocket-friendly room rate with free breakfast and parking. We hope in the future you will allow us to provide a great experience for you & your family by staying with us. Thank you again for taking your valuable time to share your view. Regards

10/10 - 훌륭해요

sherry 님, Greenfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Older but looked liked renovations were in the works. It was still clean and comfy. Great location and very affordable! Perfect for our needs
2024년 1월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 1월 24일
Dear Sherry,Thank you for choosing Silver Beach Hotel St. Joseph and for taking the time to provide feedback about your experience.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously so that we can make the necessary changes to provide a better experience in the future.We hope you will give us a chance by staying with us again.Again, thank you for sharing your valuable commentsRegards

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family
The employee at the front desk was so very nice and helpful made my stay so much better.
2024년 1월에 2박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 1월 24일
Dear Cheryl, Thank you for choosing Silver Beach Hotel St. Joseph as your home away from home and for taking the time to provide feedback about your experience. We are thrilled to know you had a good time here with us. It was a pleasure to have you & your family as our guests and we look forward to creating more memorable experiences with you. Again, thank you for sharing your valuable comments Regards

6/10 - 괜찮아요

Molly

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
Unbeknownst to us, the hotel is under renovations, so the pool wasn’t useable. That was disappointing. But the staff was very nice.
2023년 12월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 1월 24일
Dear Molly, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We would like to start by apologizing to you for the inconvenience you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Your feedback provides us with an opportunity to improve our services. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your valuable comments. Regards,

10/10 - 훌륭해요

Daniel

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved it
2023년 12월에 1박 숙박함
답변 제공: Silver Beach Hotel 님, 2024년 1월 24일
Dear Daniel, Thank you for choosing Silver Beach Hotel St. Joseph for your stay and for taking the time to provide feedback about your experience. We are thrilled to know you had a great time here with us. It was a pleasure to have you & your family as our guests. We hope that this is just the first of many visits to our hotel and that you will feel at home with us. Again, thank you for sharing your valuable comments Regards

4/10 - 별로예요

Dale

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bring your own hangers as none were provided, along with something to hang them on. (No closet or rack in room) No iron or board to press cloths for the Christmas event. Dresser/desk were transplanted from a reconstruction. Woll not be returning to this facility.
2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 29일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

6/10 - 괜찮아요

Ken

가족 여행
좋아요: 직원 및 서비스
The room was clean but an update is needed
2023년 12월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 29일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

2/10 - 너무 별로예요

Gina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible service. Hotel had 1 staff running the entire place. Considering it was off-season, but still, did not feel safe. Warm water was shut off during our stay and when we complained, they said they would fix it. Next morning, still no hot water. They said breakfast was 6:30. But turns out 7:00 am. They should not be operating under the name “hotel”.
2023년 12월에 4박 숙박함
답변 제공: Front desk 님, 2023년 12월 19일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

10/10 - 훌륭해요

Garret

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 2일
Hello Garret,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

6/10 - 괜찮아요

Kenneth

Heat in room did not work. No place to hang jackets or clothes.
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 12월 2일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

6/10 - 괜찮아요

Marina

단체 여행
좋아요: 청결 상태
The hotel was in a great location--very close to the quaint downtown and beach. The building was older: the lobby was updated and quite beautiful, but the room was sparse and not updated. The amenities were limited.
2023년 11월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 26일
Hello Marina,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

10/10 - 훌륭해요

Lynnette 님, Columbia City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 21일
Hello Lynnette,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

4/10 - 별로예요

Jill

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I read many of the reviews before booking and knew what I was getting into. I really appreciate that what looks like a local family is trying to renovate this property and bring it back to life....but they have missed the mark in many ways. Even the rooms that were renovated have chipped paint and scratched furniture, minimal furnishings and bedding. It felt very run-down and uncomfortable.
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 11월 11일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

4/10 - 별로예요

Kelly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 30일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

6/10 - 괜찮아요

Kevin

연인과의 여행
If you’re going to provide a morning breakfast, but not provide eggs and a meat option, at least make sure you provide better breads instead of plain bagels and white bread that has not stayed in the bread keeper overnight. The bread was dry and stale. The packaged muffins were old.
2023년 10월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 22일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

8/10 - 좋아요

Tom

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Good location. Thin walls.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 22일
Hello Tom,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

10/10 - 훌륭해요

Kristy

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 19일
Hello Kristy,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

2/10 - 너무 별로예요

Rosanne

단체 여행, 가족 여행
This hotel was under renovation and did not indicate it on their website. Room was disgusting!
2023년 10월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 16일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

4/10 - 별로예요

Michael

가족 여행
별로예요: 숙박 시설 상태 및 시설
Older property. Didn't like adjoining room doors. Noisy!
2023년 10월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 16일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

10/10 - 훌륭해요

KELLY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good stay, they were giving the place a face lift which shows they care about they stay.
2023년 10월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 14일
Hello Kelly,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

10/10 - 훌륭해요

Jannifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved our stay! Clean and simple rooms.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 14일
Hello Jannifer,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

2/10 - 너무 별로예요

Heather

2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 14일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

6/10 - 괜찮아요

Allean

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2023년 10월에 3박 숙박함
답변 제공: Front desk 님, 2023년 10월 9일
Hello Allean,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

10/10 - 훌륭해요

Edward

2023년 8월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 9일
Hello Edward,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and in a great area. No closet in the room, and the shower space was tight, maybe due to being in a handicap accessible room (not requested). There was a wide gap underneath the main door, so I rolled up a blanket and put it there. Very friendly front desk staff. I would stay again.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 9일
Hello Cindy,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future

6/10 - 괜찮아요

Cherlyn

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There is a lot of updating that needs to be done. The pool is not open and for good reason. The pool area is being used for storage. The fitness center is so full of equipment that the machines that do work are running into each other. (Only some of them work.) There is no lock on the outer doors. Anyone could walk in unnoticed.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 8일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

10/10 - 훌륭해요

Dave

좋아요: 직원 및 서비스
Have stayed at motel many times in past. But with fire and change of owners has become a project. Working on restoring rooms and pool area
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 8일
Hello Dave,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

10/10 - 훌륭해요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 20일
Hello Megan,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

8/10 - 좋아요

Micah

2023년 10월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 8일
Hello Micah,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

6/10 - 괜찮아요

Judith 님, Indianapolis

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The pool is never open for over 2 years . Maybe take it off the site that there’s one
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 10월 8일
Hello Judith,Sorry for the inconvenience the pool will be open Sonly.

6/10 - 괜찮아요

Samantha

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 3일
Hello Samantha,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

8/10 - 좋아요

Kathleen

2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 10월 3일
Hello Kathleen, Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No frills
Basic room for a basic stay. Rooms are clean but dated. Staff friendly and helpful.
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 9월 27일
Hello, Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
So-so
Silver Beach Hotel was just an average experience. There was nothing fancy about the room. The bed was moderately comfortable. The bathroom was clean, but floor mat appeared to be used and not cleaned. The AC worked well, but sometimes had an odd smell. There was no closet or place to hang clothes in the room. Breakfast was included, but was very basic options. Overall, I would recommend if you are just looking for somewhere to sleep without fancy amenities.
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 9월 27일
First and foremost thank you for taking the time to share your feedback with us. "We would like to express our apologies that you had a negative experience in our hotel", our team is working on the case and we follow up accordingly. Your feedback provide us an opportunity to improve on services . We hope your next stay will be a pleasant stay and looking forward to welcoming you back again .Thank You!

8/10 - 좋아요

Michael 님, river forest

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place great location
2023년 9월에 1박 숙박함
답변 제공: Front desk 님, 2023년 9월 25일
Hello Micheal,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.

6/10 - 괜찮아요

Michelle

좋아요: 청결 상태
2023년 9월에 2박 숙박함
답변 제공: Front desk 님, 2023년 9월 27일
Hello Michelle,Thank you for taking the time to give us valuable feedback. I hope you enjoyed your stay at our hotel. We do hope that you will stay with us in the future.