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하워드 존슨 바이 윈덤 빌링스 여행 후기

2 out of 5
하워드 존슨 바이 윈덤 빌링스
1345 Mullowney Ln, Billings, MT

이용 후기

5.6
평점 10 - 훌륭해요. 1003개 이용 후기 중 145개" "
평점 8 - 좋아요. 1003개 이용 후기 중 181개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 195개" "
평점 4 - 별로예요. 1003개 이용 후기 중 209개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 273개" "

5.4/10

청결 상태

6.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

10/10 - 훌륭해요

LaMont

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Lauren

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap but was dirty and very out dated.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Matt

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room did not appear clean, when first entering. There is no carpet flooring, the tile or laminate was dirty. Then as we made our way into the restroom, we found the sink area was full of dark spots, realized it was hair dye. The bathtub had this weird caky stuff on the edge. I grabbed a disinfectant wipe and started wiping the edge of the tub, came off pretty easily with a wipe. As I continued wiping, more caky stuff came up, then I started picking up hair with the wipes. By the time I was done with the tub, I had 3 different types and colors of hair and none seem to be from the top of someone’s head. Then I moved onto the sink area. Same issue there, caky stuff on the rim of the sink. Once I completed wiping it, it was clear that this room had not been cleaned. We were concerned the sheets weren’t clean. Went to the front desk to ask for a refund, the desk clerk refused to refund $. It was 10:30 pm we were exhausted, with 7 am competition. Found a room at another hotel. Next morning my husband tried to call the manager, no manager there. It has been a week, still no call back from the manager. Others that we knew from the competition, experienced the same issue. They too tried to get $ back and were denied, but offered a different room. They took it and demanded cleaning supplies and cleaned it themselves. Disappointed and out $250.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room 133 was in disrepair. The toilet wasn't seated properly, so it was unstable and water leaked out when flushed. No plug in the sink. Repairs needed.
2024년 4월에 1박 숙박함

8/10 - 좋아요

MERIAH J

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson Management Team 님, 2024년 4월 18일
We're glad to hear that you found our staff nice during your stay. Providing friendly and helpful service is important to us. If there's anything else we can do to improve your experience next time, please let us know. We appreciate your feedback and hope to welcome you back again soon!

8/10 - 좋아요

MERIAH J

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids love the slide
2024년 2월에 2박 숙박함
답변 제공: Howard Johnson Management Team 님, 2024년 4월 18일
We're delighted to hear that the kids enjoyed the slide! Creating fun and memorable experiences for our younger guests is always a priority for us. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you all back for more sliding adventures in the future!

10/10 - 훌륭해요

leslie 님, Elgin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We thought we might be taking a chance with some of the reviews i read...Very pleasantly surprised. The room was clean and nice, actual Keurig in the room. The pool was super great, the breakfast was average for most hotels, very good and fresh. ACTUALLY super excited to stay tgere again. Grandkids loved it!
2024년 4월에 1박 숙박함
답변 제공: Howard Johnson Management Team 님, 2024년 4월 18일
We're thrilled to hear that you had such a pleasant surprise during your stay! Providing clean and comfortable accommodations, along with enjoyable amenities like the Keurig and pool, is our top priority. We're delighted that your grandchildren loved it too! Your feedback means a lot to us, and we can't wait to welcome you back for another fantastic stay in the future.

8/10 - 좋아요

CHRIS

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Check in was quick and easy. Building was older and needs some maintenance. Door handle was loose and held together by a wing nut. Fridge had left over food and was turned off so it smelled. Bathroom was tiny, barely room to close the door.
2024년 4월에 1박 숙박함
답변 제공: Howard Johnson Management Team 님, 2024년 4월 18일
Thank you for your feedback regarding your recent stay. We're glad to hear that check-in was quick and easy for you. However, we apologize for any inconvenience caused by the condition of your room. Maintaining a comfortable and well-maintained environment is important to us, and we're sorry to hear about the issues you encountered with the door handle, fridge, and bathroom. Your comments will be shared with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

4/10 - 별로예요

Shaina

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was terrible
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Brooke

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

Krystle

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 편의 시설/서비스
We like the pool
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Andrew 님, Calgary

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Not like I remember it. Ok for the price. I really like their breakfast. Pool is good. Room is clean, but walls are too thin. Bed was ancient. Don’t stay on the second floor because there’s no elevator to lug your luggage in. I probably won’t stay here again.
2024년 3월에 2박 숙박함
답변 제공: Howard Johnson Management Team 님, 2024년 4월 18일
Thank you for sharing your feedback with us. We're glad to hear that you found our breakfast enjoyable and that you appreciated the cleanliness of your room and the quality of our pool. We apologize for any inconvenience caused by thin walls and the lack of an elevator on the second floor. Your comments will be taken into consideration as we strive to improve our facilities and services. We understand your decision, but we hope you'll reconsider and give us another chance to exceed your expectations in the future. If there's anything else we can do to enhance your stay, please let us know. We appreciate your input and hope to welcome you back again soon.

8/10 - 좋아요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Marissa

아이를 동반한 가족 여행
별로예요: 청결 상태
The freezer in our room was filthy with spilt chocolate milk everywhere, the doors from the outside were always unlocked. You never had to use your hotel key to get in the building through the side doors
2024년 3월에 3박 숙박함

4/10 - 별로예요

Lynnette

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled like musty/moldy. It was just rundown looking, the whole hotel.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kristina janee

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms and outside of building are in big need of repair. I booked hotel partially because of pool and waterslide shown in pics. When checking in found out that the water slide was an extra fee per person which is ridiculous, and should be listed when looking to reserve a room.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Larry

좋아요: 직원 및 서비스
staff very nice. Fitness center had broken treadmill and bike Good breakfast.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Elexis

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Skiela Mager

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was blood on the lamp shade, sticky bathroom floors, dirty shower and sheets. Would not let us cancel- found a different hotel anyways. Terrible.

6/10 - 괜찮아요

Maria

가족 여행
별로예요: 숙박 시설 상태 및 시설
The Tv did not work at all. The internet service was not great either.

10/10 - 훌륭해요

Bobby

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Leianna

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Chad

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The place is a very good place would be a very nice place if it could be updated the rooms are filthy the property is going downhill just like everything in the world I'm sure it's staff and not wanting to do their job properly but management and ownership should take responsibility it's sad because it would really be a nice place
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Jaron

2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Michelle

별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스
Liked the staff the pool amenities and breakfast clean room shower could have been better pressure ect. Room next to washer room was very noisy hard to get to sleep. Scary to see people sleeping in the hallways
2024년 2월에 1박 숙박함

4/10 - 별로예요

Samantha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함

8/10 - 좋아요

Amber

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The microwave in the room didn't work very well. Took 10 minutes to heat up something. Pool was nice, kids loved it. Breakfast was alright, biscuits were hard. Staff was pretty good. Felt like I was called a name when I pronounced Wyndham wrong though. Overall it was a good stay. I might stay there again.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Cody

아이를 동반한 가족 여행
Called and solidified reservations ahead of booking requesting adjoining rooms. Confirmed with staff explained it was for my 12 year daughters birthday party and we needed adjoining rooms. Put in notes as well. Only to arrive at the hotel an they give us two rooms not adjoining and inform me that if it’s my daughters birthday I was gonna have to pay another 250.00 for the usage of the pool. Was not agreed to ahead of time. Caught in a bind as friends of daughter showing up. Staff was very rude and then later said we will give u adjoining rooms . So we go pack up all our things and wait and wait and wait , only to be told they gave them to someone else!!I will NEVER NEVER STAY THERE Again. Rooms were dirty and musty.
2024년 2월에 1박 숙박함

8/10 - 좋아요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was close to shopping
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Steve

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Room was like sleeping in a basement. Bed seemed more like a full not a queen and rooms are small & cramped. Toilet ran all night.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Shane

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would not stay there again
2024년 2월에 4박 숙박함

2/10 - 너무 별로예요

Cliff

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very rundown and outdated. Rooms, stairwells, and hallways, dirty. Will not return or recommend anybody.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Taeler

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함

4/10 - 별로예요

Teresa

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
The heaters didn’t work! I was hot in one room at 64° and I stayed in another room that I was cold at 84°….
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
$
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Marcie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing we could complain about is the floor felt a bit sandy.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Daniel A

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Fridge didnt work,coffee maker had weed in it, old chees burger under table
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Troy

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Decent place, just didn’t vibe with us.
Booked this hotel for the pool. It’s an extra $5 to use waterslide. It was 10 degrees outside, the heater, couldn’t keep room 122 remotely warm. One thin blanket on bed. Was a chilly night. Everytime we walked out of the room, into the hall. Very strong smell of marijauna. We aren’t pot smokers and it was a big turn off for us. We stayed two nights, didn’t get any housekeeping. So in a nutshell, our stay really sucked. For a $152 a night king room. I don’t feel we got our moneys worth. We usually stay at the ledge stone hotel, a few miles east of this one. They don’t have a pool for the grandkids, but half the money and a lot nicer.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Kayci

2024년 1월에 1박 숙박함

4/10 - 별로예요

Abram

2024년 1월에 1박 숙박함

4/10 - 별로예요

Rachel

단체 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and the hottest hot tub I've ever been in it was amazing 😍
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Erin

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so nice. I'm heading back to Billings and staying there again.

6/10 - 괜찮아요

Mary

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Katie

가족 여행
별로예요: 직원 및 서비스
You have to pay extra to utilize the waterslide.
Picked this location for the water slide in the pool. When we got there we were informed we would have to pay an extra $5 per kid per day for our kids to use the slide. Also one front desk employee told us we could have drinks at the pool as long as they stayed on a table, then another one came in and made us take them out and said they are not allowed. There were no pool towels available either.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Miranda 님, Boise

좋아요: 직원 및 서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I pulled up and parked, there was a guy getting sexual favors in the car park next to me I had to pay extra $20 for two kids that were two and five on top of an extra to ride the waterslide in their cold pool. Then I was approached by other guests who are headed to the front desk to demand refunds because of bedbugs. The second night I was supposed to stay Christmas Eve with my family my two year old grandson picked up drug paraphernalia from under their bed and when I brought it to the front desk, staff threw it away. Acted like it was nothing offered no options no refund only offered to call the cops because I was screaming at her, no doubt screaming is an understatement. My two year-old grandson picked up drug paraphernalia could have stuck it in his mouth and they refused to do anything about it except make me leave after paying $120 to stay there that night I don’t recommend Howard Johnson as I will be calling the health department and filing complaints against the officers that came down because their response was this isn’t the best hotel to stay in Billings , maybe they should put that on their website out-of-towners don’t know !!! I fully intend on seeking this and getting justice for all those that have been done wrong by this company! as having worked for this company in another town I am well aware of what could have been done to solve the issue and how it should’ve been handled. When I tried to give it to the lady at the front desk, she herself would not
2023년 12월에 1박 숙박함

8/10 - 좋아요

Dallas

2023년 12월에 1박 숙박함