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홀리데이 인 빙엄턴 다운타운, IHG 호텔 여행 후기

3 out of 5
홀리데이 인 빙엄턴 다운타운, IHG 호텔
2-8 Hawley Street, Binghamton, NY

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 840개 이용 후기 중 454개" "
평점 8 - 좋아요. 840개 이용 후기 중 190개" "
평점 6 - 괜찮아요. 840개 이용 후기 중 95개" "
평점 4 - 별로예요. 840개 이용 후기 중 46개" "
평점 2 - 너무 별로예요. 840개 이용 후기 중 55개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Car park was full but very help full to fit us in where the was no parking spot
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Filipp 님, Rivervale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parking was full, we were told to park on the yellow striped areas. There was a party going on all night in the rooms on our floor, loud noises and all. Did not get a good night sleep. Otherwise the hotel is nice and convenient, staff is super friendly and helpful. Will stay again.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Pavel

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arrived late at 1 am, the staff works, no need to look for an associate to check-in. Good spacious room, excellent hot breakfast, and most important: opennable window!!!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I really thought that the pool would have been warmer. I didnt go swimming for more than 5 minutes. With as nice as the rest of the hotel is i would have also thought that the pool area would have been just as nice. It doesnt seem to be as taken care of as the rest of the hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean Convenient and Congenial! The 3 C’s were met ! 😁
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Iris

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jeannette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed overnight. Staff was nice. Hotel was clean. My room was on the smaller side. It had a lot of amenities. Free parking. Good value for the money.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overall excellent for what you would expect from a Holiday Inn in Binghamton. Rooms were updated and clean. Breakfast was solid. Walkable to downtown restaurants.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very pleasant and the hotel is conveniently located, but our room had a strange piece of garbage on the floor (it looked like gauze of some sort?) that we did not want to touch and therefore left there. Our AC also did not work, the room was about 76° despite us trying to turn it down to 68° and it was therefore really uncomfortable.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location to sports related facilities in Binghamton.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Arielle

2024년 3월에 1박 숙박함

4/10 - 별로예요

William

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tried to go to the bar restaurant twice, first time the bartender was missing, The second time she was rude. Upon check in was told it was open until 10 pm. It was closed by 9 apparently. Also a rodent running around in the lobby was not great.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice

4/10 - 별로예요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at the hotel because it was in walking distance of our concert venue. However, I was awakened multiple times during the night by another guest constantly trying to use their room key on my door. I ended up having to confront her in order to get her to stop. The noise from nearby rooms and other guests on my floor was equally as loud. Lastly, my room was 76 degrees, and the thermostat couldn't be adjusted, so I had to turn on the A/C to try to combat the heat. I didn't get any sleep at all during my stay and ended up checking out earlier than planned just to get home so I could rest.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Christina

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Maurice

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Phil

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 2월 22일
Thank you for your online review. We value your feedback. We are thrilled you enjoyed your stay with us. Come back and see us again soon.

10/10 - 훌륭해요

Joel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff. Nice property. Awesome shower!!
2024년 2월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 2월 17일
Joel Thank you for your online review. We value your feedback. We are thrilled you enjoyed your stay. Come back and see us again soon.

8/10 - 좋아요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 2월 17일
JoanneThank you for your online review. We value your feedback. Glad you enjoyed your stay with us. Come back and see us again soon.

10/10 - 훌륭해요

Hector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good service
2024년 2월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 2월 17일
HectorThank you for your online review. We value your feedback. We are thrilled you enjoyed your stay with us. Come back and see us again soon.

4/10 - 별로예요

Jill

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 숙박 시설 상태 및 시설
The one issue I had was a coupe doors down there was a group of people celebrating a birthday party in the hallway and was very loud in the hallway and in their rooms.
2024년 1월에 2박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 1월 29일
Thank you for your online review we value your feedback. I would like to apologize for the noise level. I am glad you enjoyed the rest of your stay. Come back and see us again soon.

10/10 - 훌륭해요

Norberto

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very good, breakfast was excellent.
2024년 1월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 1월 29일
Thank you for your online review. We are thrilled you enjoyed your stay. Come back and see us again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and very nice
2023년 12월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 1월 29일
Thank you for your online review. We value your feed back. We are glad you enjoyed your stay with us. Come back and see us again soon.

10/10 - 훌륭해요

L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 1월 29일
Thank you for your online review. We value your feedback. We are thrilled you enjoyed your stay with us. Come back and see us again soon.

8/10 - 좋아요

William

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 15일
Dear William,Thank you for your stay and for measuring our services 4/5. Rest be assured that we will keep working on improvements for a perfect 5/5.We value your loyalty and look forward to your next visit.

10/10 - 훌륭해요

Holly

2024년 1월에 2박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 15일
Dear Holly,Thank you for your stay and for measuring our services 5/5. Your appreciation will motivate the team to keep working on to meet your expectations.We value your loyalty and look forward to your next visit.

2/10 - 너무 별로예요

Tiffany

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The safety and quietness was DEFINETLY not there. I did not sleep at all due to a domestic violence issue in the room next door which the police DEFINATELY SHOULD HAVE BEEN CALLED ABOUT!!!!!!!!!!!! Next time I will just take that upon myself to do that instead of going to staff of this property.
2024년 1월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 15일
Dear Tiffany,We thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience you had from adjacent room guest. The security did go up the room and warned them about the disturbance to the other guests. He did spend 15 minutes on the floor to monitor the same to assess if police had to be called.

6/10 - 괜찮아요

Robert

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Was good but room floor had trash on it and there was hair in the sink.
2024년 1월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2024년 1월 12일
Hello Robert,Thank you for your stay and for sharing your feedback. We sincerely apologize for not having met your expectations. Rest be assured that we will keep working on improvements to exceed your expectations.

2/10 - 너무 별로예요

Craig

가족 여행
별로예요: 편의 시설/서비스
they gave me the wrong room 3 times and the rooms were not clean
2024년 1월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2024년 1월 12일
Hello Craig,Thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience. A detailed investigation revealed that Expedia booking stated that you reserved a handicap room whereas you wanted a King room. We have taken up this issue with the third party reservations.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2024년 1월 12일
Dear Anthony,Thank you for your stay and for measuring our services 10/10. Your appreciation will motivate the team to keep working on improvements further.We value your loyalty and look forward to serving you again.

6/10 - 괜찮아요

Emily

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room was 80°F when I checked in, with the aircon in the on position and the fan running, had to turn it off and crack the window for the room to be a livable temperature. Was told that the hotel does not have a dual system so only the heat or air in the entire place could be on. Every inch of the hotel was boiling. If you need ADA compliance in any form, inform the hotel because the room I was given was listed as ADA compliant (I don't need ADA so it was fine for me personally) but there were many things that were inaccessible. Furniture in the way of the entry and blocking the pathway around the entire bed, light fixtures inaccessible from the bed, handsoap mounted to the wall at the back of the sink.
2023년 12월에 3박 숙박함
답변 제공: [AK] - General Manager 님, 2024년 1월 12일
Dear Emily,Thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience. Rest be assured that we have noted your observations and strive to improve our services.

6/10 - 괜찮아요

Michael

2023년 12월에 1박 숙박함
답변 제공: Maryanne Burchett 님, 2024년 1월 29일
Thank you for your online review. We do value your feedback. Looks like we missed the mark on your stay. I would like to apologize for failing to exceed your expectations. We do hope you will try us again.

6/10 - 괜찮아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 1일
Dear Joel,We thank you for your stay and for sharing your feedback. It looks that we have not met with your expectations, rest be assured that we will keep working on improving our services. We value your loyalty and look forward to your next visit.

8/10 - 좋아요

Robert

2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 1일
Dear Robert,We thank you for your stay and for measuring our services 8/10. Your appreciation will go a long way in keeping improving our services.We value your loyalty and look forward to your next visit.

10/10 - 훌륭해요

Denise

2023년 12월에 6박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 1일
Dear Denise,We thank you for your stay and for measuring our services 5/5. Your appreciate will motivate the team to keep working on improvements.We value your loyalty and look forward to your next stay.

8/10 - 좋아요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: {AK} - General Manager 님, 2024년 1월 1일
Dear Timothy,We thank your stay and for measuring our services 8/10. Your appreciation will motivate the team to keep improving our services. We value your loyalty and look forward to your next stay.

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet and wonderful…
We enjoyed a quiet and wonderful visit at your hotel! Everything was great! Thank you!
2023년 12월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2023년 12월 26일
Dear Denise,We thank you for your stay and for measuring our services 10/10. Your appreciation will certainly motivate the team to keep working on improvements.We value your loyalty and look forward to serving you again.

2/10 - 너무 별로예요

Leigh

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we booked was for 6 and the sleeper sofa had no sheets and none were provided in the room. We had to wait an extended period of time for them after calling multiple times. They finally bring sheets and the covers have large holes in them. It was disgusting.
2023년 12월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2023년 12월 26일
Dear Leigh,We thank you for your stay and for sharing your feedback. We sincerely apologize for the inconvenience you had during your stay. Rest be assured that we have taken up this issue with the Executive Housekeeper for correction.

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyed my stay . The room was cleaned & considerably.
2023년 12월에 2박 숙박함
답변 제공: {AK} General Manager 님, 2023년 12월 26일
Dear Angela,We thank you for your stay and for measuring our services 10/10. Your appreciation will certainly motivate the team to keep working on improvements.We value your loyalty and look forward to serving you again.

10/10 - 훌륭해요

Kelli

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We have stayed here a couple times and are impressed with the room and comfort we had. It is close proximity to the arena where we go for a Black Bears game. Would highly recommend
2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2023년 12월 18일
Dear Kelli,Thank you for your stay and for measuring our services 10/10.Your appreciation will go a long way in motivating our team to keep working on improvements further.We value your loyalty and look forward to your next stay.

10/10 - 훌륭해요

Jason

2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2023년 12월 18일
Dear Jason,Thank you for your stay and for measuring our services 5/5.Your appreciation will go a long way in motivating our team to keep working on improvements further.We value your loyalty and look forward to your next stay.

8/10 - 좋아요

L

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Why they advertise/what they mean by "room service". I Booked this hotel because I thoungt they will bring breakfast/ dinner to the room. However, it is a good choice.
2023년 12월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2023년 12월 18일
Dear Guest,Thank you for your stay and for measuring our services 4/5.Your appreciation will go a long way in motivating our team to keep working on improvements further.We value your loyalty and look forward to your next stay.

8/10 - 좋아요

Samir

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: {AK} - General Manager 님, 2023년 12월 14일
Dear Samir,We thank you for your stay and for measuring our services 4/5. Rest be assured that we will keep working on improvements further.We value your loyalty and look forward to your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: AK - General Manager 님, 2023년 12월 8일
Dear Guest,Thank you for your stay and for measuring our services 10/10. Your appreciation will motivate the team to keep working on improvements.We value your loyalty and look forward to your next visit.

8/10 - 좋아요

sherry

좋아요: 청결 상태, 직원 및 서비스
I would stay there again due to convenience.
2023년 9월에 1박 숙박함
답변 제공: {AK} General Manager 님, 2023년 12월 8일
Dear Sherry,Thank you for your stay and for measuring our services 4/5. Your appreciation will motivate the team to keep working on improvements.We value your loyalty and look forward to your next visit.