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Simply Amazing. few rooms, few guests make for a very intimate experience. If you are enjoy design, but traditional, luxurious yet timeless modern - this place is an experience. The quality of design, the details in the flooring, the room items and even the most impressive in the game room, bar room and common areas. Recommendation: The hotel recommends (if you are taking the ferry from Singapore) to book the Emerald Class ticket. I suggest this - when we arrived at the ferry both times, the...

It was a great stay! Only issue is the WiFi isn’t the greatest in the rooms.

This was the perfect place to rest, recharge, and chill. Every staff person was friendly and couldn’t do enough for us. It was the BEST!

Das Personal war klasse! Da muss man ein Riesen Lob aussprechen. Die ganze Anlage war sehr schön und das Essen war gut!

A wonderfull stay !! Great staff, great food, great view !!!

Amazing hotel and wonderful staff! This was our first time in Batam, and we really enjoyed our stay. Everyone was very helpful, friendly, and attentive throughout our visit. We had a great experience and would definitely stay again!

El desayuno era variado. Muy bueno. La oportunidad de mejora está en el SPA, la puerta de acceso al lobby del SPA estaba dañada y no ofrecía un buen aspecto hacia los visitantes, lo cual se percibía como de baja calidad y hacia que la experiencia no fuera excelente. Los precios de los masajes eran un poco más alto, respecto a otros establecimientos de igual calidad que se encuentran en Nagoya. Todo lo demás es excelente.

great staff and very decent food with Asia’s largest swimming pool - at least, that was what i was told

Every villa has a golf car so we can drive everywhere. Convenient indeed! And the staff in the elephant park are really friendly. I love this place.

My family and I enjoyed our stay here- friendly and helpful staff that helped to make the trip more memorable. Felecia was very attentive to our needs by giving exceptional customer service. The entire place was very clean and nicely decorated.

Came here 15 yrs ago. V much upgraded and ambience more cozy. Loved the food. Highly recommended.

Best Hotel in Batam. Ideally located with a 2 minute walk to Harbour Bay. Big clean rooms with comfy beds. Brekky is good & the dinner menu is ok. Staff are excellent. They can't do enough to help the hotel guests. Excellent value for money!

I had a lovely mother-daughter weekend. At first, the hotel was so quiet we thought it was nearly empty until we went to breakfast. The spa was great, the beachfront was very clean, and most of all the staff were so hospitable. They were so caring and made you feel very welcome. They helped with ferry transport, booking dinner reservations, buggy rides to dinner. Thank you so much for a memorable weekend with my mom!

Very friendly and accommodating staff. Nice villa, great location!

Room was great, staff was extremely helpful and friendly. Plent of amazing food options with an amazing peaceful, beach environment.

Clean and convenient