10/10 - 훌륭해요
Erin
연인과의 여행
2025년 8월 27일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have just arrived home after our lovely stay at IBB Hotel Palazzo Bettina, and wow - what a gorgeous hotel!
The staff are a credit to the hotel and were always warm and welcoming. They went above and beyond for not only us, but other guests staying there. It is evident their service is of a very high standard, always greeting with a smile.
The room we paid for was exactly as described, spacious enough for me and my partner, ample storage space and a lovely balcony overlooking the courtyard. The air conditioning within the room was amazing and fully adjustable to personal preference.
In terms of cleanliness, the hotel itself is pristine, and our room was thoroughly cleaned each day. Fresh towels were given upon request (the hotel give instructions to leave the towels on the floor when you feel you need new ones) which is fantastic for sustainability.
Our favourite part of this hotel, and why we chose it in the first place, was the amazing pool facilities. Located on the rooftop, the pool overlooks the harbour and is absolutely stunning! There were always plenty of sun loungers available for all guests, and the hotel kindly provided fresh towels on top of the loungers each day. Staff were always accessible should you want to order food or drinks to the pool, you simply placed your order on the phone beside the lift, and the staff brought this to you very promptly.
Overall, a fantastic stay, highly recommended! Thank you so much!
Erin
2025년 8월에 7박 숙박함
