Dear Elaine, Thank you for your great review, we look forward to welcoming you back in the future. Kind regards

Dear Paul,Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon. Kind regards,

Dear Jayne,Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon.Kind Regards

Dear Sam, Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon. Kind Regards

Dear Bryan, Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon. Kind Regards

Dear Jack,Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon.Kind Regards

Dear Allan,Thank you for your review, we are delighted to hear that overall you had a great stay with us. We hope to see you again soon. Kind Regards

Dear Paul, Thank you for your feedback, we will take this up with the team. Kind regards

Dear William,We regret the inconveniences you faced during your stay. We apologize for the shortcomings in reception service, room amenities, comfort, and disturbances. The restaurant service doesn't meet our standards, and we'll address this. Your feedback is valuable, and we'll strive to improve for your next visit.

Dear KellieThank you for your great review, we look forward to welcoming you back to hotel du vin Birmingham.Kind regardsFleur.

Dear Karen,Thank you for choosing Hotel du Vin. We're delighted you enjoyed your stay in our Classic room, found the bed comfortable, and appreciated the quality amenities provided. Your feedback about the missing fridge is noted, but we're glad the robes, slippers, and Nespresso machine added to your experience.

Dear Karen,We appreciate your recent stay at our hotel. We apologize for the inconveniences encountered with the room size, lighting, and difficulties accessing amenities. Rest assured, we'll promptly address the issues with the wardrobe, lack of a fridge, non-functional air conditioning, heated towel rail, and bedside lamp to ensure a more comfortable stay for our guests.We're pleased to hear about the positive experience with the bar service and the quality of the toiletries provided. Should you choose to dine with us in the future, we're eager to offer an exceptional dining experience that complements our service standards.Thank you for your valuable feedback, which helps us enhance our guests' experiences.

Dear Detelina,We apologize for the issues with the suite, including the discrepancies from the images, the malfunctioning air conditioner, and the disturbance caused by noise. We're sorry for the inconvenience during housekeeping. Nonetheless, we're glad you appreciated our hotel's great location near restaurants and shopping areas.Your feedback is valuable, and we'll work on improvements for your next visit.

Dear Andy,Thank you for your kind feedback! We're thrilled to hear that you had a lovely one-night stay and found our bed incredibly comfortable. It's delightful to know that you appreciated the friendly staff and our hotel's decor. We look forward to welcoming you back for another enjoyable stay!

Dear Debbie,Thank you for sharing your feedback with us. We're glad to hear that you found the room satisfactory. However, we apologize for the disappointment with the breakfast experience, particularly regarding the need to request refills for milk and pastries on both mornings. We appreciate your comments, and we'll address this with our breakfast service team to ensure a better experience for our guests in the future.We hope to have the opportunity to provide you with an improved breakfast during your next stay.

Dear Natasha,Thank you for your great review, we look forward to welcoming you back soon.Kind regardsFleur

Dear Diane,We are sorry to hear the problems you had during your stay.We look into your feedback and take it up with the team.Kind regardsFleur

Dear Sebastian,Thank you for your review, we do hope you will try us again in the future.Kind regardsFleur

Dear Sarbjit,Thank you for your great review, we look forward to welcoming you back soon.Kind regardsFleur

Dear Patricia,Thank you for your review, i hope you will consider trying us again.Kind regardsFleur

Dear Richard,Thank you for your great review, we love to hear you had a great stay with us.We hope to welcome you back soon.Kind regardsFleur Brookes

Dear Steve,Thank you for your review, we hope you will consider staying with us again in the future.Fleur BrookesOperations Manager

Thank you for your review, I am pleased to see you enjoyed our facilities and we look forward to seeing you again soon. Kind regards

Dear Sikander,It's great to hear you had a great stay, will will address the sagging bed with our maintenance team.Kind regardsFleur BrookesOperations Manger

Dear RichardThank you for your great review.Kind RegardsFleur BrookesOperations Manager

Dear Christopher,Thank you for the the good review, we will get our team to address the issues you have raised in your review.Kind regardsFleur Brookes

Dear James, Thank you for the ten out ten star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regards Corabeth Pearsall, Deputy General Manager

Dear John, Thank you for the five star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regards Corabeth Pearsall, Deputy General Manager

Dear Gillian, Thank you for the ten out of ten star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regards Corabeth Pearsall, Deputy General Manager

Dear Traveller, Thank you for the Ten star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Debbie, Thank you for the five star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regards Corabeth Pearsall, Deputy General Manager

Dear David, Thank you for the ten star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Traveller, Thank you for the five star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Richard, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Greg, Thank you for the ten out of ten review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Chris, Thank you for taking the time to post your review of your stay with us at HDV. I am sorry that your visit didn’t quite meet the expectations that we would have both had. We always try to fix things for guests when issues arise and I am sorry that we did not get the opportunity to do so on this occasion. I hope that you will give us the opportunity to prove that we are better than your last experience with us.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Traveller, Thank you for the great review of your stay with us at HDV. The team here in Birmingham are all working towards making the hotel a great place to relax & stay & I am glad that this came across during your visit. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Bruce, Thank you for taking the time to post your review of your stay with us at HDV. I am sorry that your visit didn’t quite meet the expectations that we would have both had. We always try to fix things for guests when issues arise and I am sorry that we did not get the opportunity to do so on this occasion. I hope that you will give us the opportunity to prove that we are better than your last experience with us.Very best regardsCorabeth Pearsall, Deputy General Manager

Dear Moira, Thank you for the five star review following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of HDV. I hope that we will see you back with us very soon.Very best regardsCorabeth Pearsall, Deputy General Manager