4/10 - 별로예요
vicky
가족 여행
2019년 11월 25일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The apartment is in a good location and spacious. Unfortunately the key had not been left in the key safe box so we could not access the apartment on the evening we arrived ( we did receive an apology and a bottle of wine). There was no sofa bed as advertised and the replacement fold up bed not very comfortable for a tall adult. There was insufficient crockery for our famiily and not addressed despite letting the agents know. The decor is a little tired but the apartment was clean. I am disappoint4d that Hotel.com are not interested in supporting us in raising our concerns with the letting agents
vicky
2019년 11월에 2박 숙박함