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Malmaison Birmingham

4.0 star property
Guests indulge in aromatherapy treatments and body scrubs at this upscale Birmingham retreat, then enjoy flavorful local cuisine at the hotel's stylish Brasserie.

Choose dates to view prices

Malmaison Birmingham offers a luxurious city center escape. Unwind in the sauna with pampering treatments, enjoy local dishes at The Brasserie, and benefit from practical amenities like dry cleaning, conference facilities, and luggage storage for a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is ₩143,717
₩172,460 total
includes taxes & fees
Jun 21 - Jun 22

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 30.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Is Malmaison Birmingham pet-friendly?

Yes, Malmaison Birmingham allows dogs (limit 1 total). There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Malmaison Birmingham?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Malmaison Birmingham on Jun 21, 2026 start from ₩143,717, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Malmaison Birmingham?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Malmaison Birmingham?

Check-out is at 11:00 AM.

Where is Malmaison Birmingham located?

Located in Birmingham City Centre, this boutique hotel is within a 15-minute walk of Shopping District, Bullring & Grand Central, and Utilita Arena Birmingham. The Mailbox and The Alexandra Theatre are just steps away. Grand Central Tram Stop and Town Hall Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 738 out of 1129 reviews
Rating 8 - Good. 235 out of 1129 reviews
Rating 6 - Okay. 96 out of 1129 reviews
Rating 4 - Poor. 36 out of 1129 reviews
Rating 2 - Terrible. 24 out of 1129 reviews

Reviews

Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location, staff superb and very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , central location especially with the car park being so close . The restaurant was pricey for the portions but the service was excellent. Also I think for the spa use the times need to be changed to earlier Acess as we were unable to use them as check-in times 3pm ,abs checkout time was 11am but access to spa was 10am .
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Luned

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, convenient to city centre and especially Birmingham New Street. Quiet hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
Slightly dated rooms. Overall a good hotel in a great location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities
Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
We always stay here when we come to Birmingham. It is a great hotel with lovely staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Easy check in/check out Breakfast was pukka
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Lovely room great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Clean room and staff very helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional! Service above and beyond from start to finish.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Lovely stay . Beautiful hotel and the most comfortable beds
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Great sized room, lovely dinner in hotel restaurant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff. Amazing water pressure. Quiet. Very comfy bed & pillows and fluffy towels.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service
Clean and tidy. Bar staff excellent, reception manageress really not
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
A spacious and clean room with great amenities. Staff were friendly. The hotel is well placed for food outlets and parking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room nice restaurant friendly staff and really good breakfast
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Fabulous room and great breakfast. Service was spot on.
Double double club room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities
Wonderful hotel - luxury!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

SCOTT

Liked: Cleanliness, property conditions & facilities
Beautiful rooms , friendly staff , amazing location. Plenty of bars and restaurants
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

spencer

Liked: Cleanliness, amenities, property conditions & facilities
Good location and facilities
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with very efficient staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kiran

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, bed was comfy. Highly recommend
Stayed 1 night in Feb 2026