스탠다드룸, 퀸사이즈침대 2개 | 고급 침구, 객실 내 금고, 책상, 암막 커튼

마이크로텔 인 앤드 스위트 바이 윈덤 후버/버밍햄 여행 후기

2.5 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 254개" "
평점 8 - 좋아요. 1002개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 211개" "
평점 4 - 별로예요. 1002개 이용 후기 중 131개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 113개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

4/10 - 별로예요

Amy

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
I dont feel like my room was actually cleaned. The sink was dirty, there were weird (cleanable) spots on the bathroom floor. And to top it off there was hair in my bed. The hallways and lobby were very hot and gross feeling. The woman who checked me in was very very kind, though.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Gerald

Small room probably won’t stay there again.
2024년 4월에 2박 숙박함

4/10 - 별로예요

Renee

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The outside of the property looks newer than the inside!! There isn't enough lighting in the room, there are recess lights in the ceiling and thats all!! Our door key got stuck in our door at 5 am and we called the front desk..They came up and couldnt get the key out, so we had to switch rooms at 5 am in the morning.. The bathtub in the new room was dirty (needed some bleach to it)!! The beds were very hard and uncomfortable!! My daughter plays travel volleyball so we stay at alot of hotels and this was the worst one ever!! We will not be back and dont recommend it!!
2024년 4월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 19일
Dear Renee, Your feedback is important to us. We're sorry that your room key got stuck. All our beds and mattresses are new in all rooms. Though we would prefer you to have a better experience, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations. Again, sincerely apologize for any inconvenience.

2/10 - 너무 별로예요

matt

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
AVOID THIS HOTEL. The room had not been cleaned from the previous guest. The pillows and sheets were full of hair. The counters were smeared. The attendant at the desk gave me a hard time about asking for clean sheets. She said I needed to bring her the dirty sheets from my room before she would give me clean sheets. We changed the sheets ourselves due to lack of staff attention. Other guests commented on smoke alarms going off continually throughout the night and feces smeared on the front of the toilet upon arrival to their rooms.
답변 제공: Guest Relations 님, 2024년 4월 19일
Dear Matt, Your feedback is important to us. FD could have assigned you another room. Though we would prefer you to have a better experience, we would like to thank you for sharing your thoughts and hope you will give us the opportunity to serve you again in the future. We assure you this is not indicative of our otherwise standard service and accommodations. Again, sincerely apologize for any inconvenience.

10/10 - 훌륭해요

Susan and Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and parking were fine but getting into the lot was hindered by road work and cones.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 19일
Thank you, dear Susan and Charles, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Amy 님, Adger

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was very clean.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Thank you, dear Amy, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

muriel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel for an overnight stay.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Thank you, dear Muriel, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

ANDREA

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Dear Andrea, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Constance

가족 여행
좋아요: 직원 및 서비스
faucet in bathroom leaking
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Thank you, dear Constance, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Dearly apologize for the leakage issue. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Chris

Person who checked me in announced my room number for all to hear.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 18일
Thank you, dear Chris, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Dearly apologize for the desk person. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Alicia

2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 4월 19일
Thank you, dear Alicia, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive great score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Harvey

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you, dear Harvey, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Sandy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Clean; smelled like mothballs
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Dear Sandy, Your feedback is important to us. Glad that you like our clean room. We're sorry for the smell outside. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

sergio 님, Laveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff at front counter
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 27일
Thank you, dear Sergio, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Appreciate your comments on our staff. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Kathi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Facility was clean, room was well kept. However. the bed noise was awful. Each movement caused a metal like noise beneath the mattress.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Kathi, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

John Mc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear John, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The individual who checked us in was friendly and helped replacing hair dryer. The tub desperately needs to fix the drainage issue.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Guest, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Fiseema

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Older facility, cleanliness need improvement
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Fiseema, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Travis

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel issues
Bugs were in their room, mirror broken, door knob broken.
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Travis, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear George, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Cindy

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Cindy, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Nyiesha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was ok
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Nyiesha, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Lee, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Angela

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Angela, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Ronald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Ronald, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Yanique

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible stay! Everything is outdated & the bathroom was dirty. The pillows were flat and even the coffee packets were expired! Free breakfast meant cold cereal and a packet of instant oatmeal (without any hot water) and watery orange juice with no fruit. The front desk staff wasn’t friendly at all.
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Yanique, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. We have hot breakfast as well like sausage biscuits and egg patty on other side of the breakfast area. Hot water is available through coffee machine. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Patricia 님, Welland

연인과의 여행
별로예요: 편의 시설/서비스
Poor cleanliness in bathroom. Floor of shower is stained . No counters to rest a bag in there.The bed was extremely noisy. Sounded like sheet metal being hit when exiting bed. Pillows were disgusting. We had to exchange rooms , even though we needed a disabled shower area .
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Patricia, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about room issue, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Jack

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Okay
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Jack, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Thank you, dear Jonathan, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Mariam

별로예요: 직원 및 서비스, 편의 시설/서비스
When I did the booking, I did not ask for a handicapped room, and when I came in the hotel, they’ve given me a completely handicapped room, and when I went to the front desk for the manager to just change my room, they said no it’s done through Expedia contact them they will do it. I don’t understand. What’s the big deal I’m not asking for an upgrade or anything but really unsatisfied with the service And the staff of the hotel would not recommend it to anybody.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Mariam, Your feedback is important to us. We're sorry the room issued to you. This issue could have resolved easily. We are looking in to this. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

margaret

2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 16일
Dear Margaret, Your feedback is important to us. We're sorry the room fell short of your expectations. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Jack

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
You would think a property that was advertised under the Wyndham name would have cable tv. IT DID NOT. Local channels only. Some didnt come with volume only cc. A complete joke. Would not reccomend unless you are a book reader.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 18일
Dear Jack, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about TV, they would have assign you a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Jean Louis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien et au calme
Juste de passage, simple et agréable.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 18일
Thank you, dear Jean Louis, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Juanita

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
The bathroom had roaches . And staff was very concerned about it.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 18일
Dear Juanita, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Blair

2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 12월 18일
Thank you, dear Blair, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Teresa

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean the tube was nasty the toilet had blood on it
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Dear Teresa, Your feedback is important to us. We're sorry the room fell short of your expectations. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Richard

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff ok, check out staff very unfriendly. Could not take a shower, absolutely no warm or hot water. Leaking fridge, terrible loud noise all night. Dirty floor and towels left in room from previous night, small room, uncomfortable beds, terrible breakfast with almost nothing available. Will NEVER book again and suggest Expedia delete this hotel from system.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Dear Richard, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD, they would have assign you a different room. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Larry

별로예요: 숙박 시설 상태 및 시설
Needs to be updated. Rooms are old, looking and dirty looking ones. Not very happy with my stay would not stay there again.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Dear Larry, Your feedback is important to us. We're sorry the room fell short of your expectations. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Christopher

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property was old and room showed it mostly in the bathroom area The bed needs to be replaced
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Dear Christopher, Your feedback is important to us. We're sorry the room fell short of your expectations. We recently changed all bed frames and mattresses. Your comments are sent to manager for the review. Hope you like other amenities we provide and cleanliness. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 - 별로예요

Jeff

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upon check-in, our room did not seem clean. There was dust on tabletops & around ledges. The bathroom didn't seem sanitary or clean. There was damage to the tub and wall oulets that wasn't repaired & could be safety issues. We opted not to stay the night.
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Dear Jeff, Your feedback is important to us. We're sorry the room fell short of your expectations. If you could have informed FD about issues, they would have upgrade your room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great place for a shopping weekend
2023년 10월에 2박 숙박함

6/10 - 괜찮아요

Joslyn

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Thank you, dear Joslyn, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive good score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Thank you, dear Kevin, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect 10 score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Brenda

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Good location. Convenient to dining options and easy in to hiway to go to Tuscaloosa.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 17일
Thank you, dear Brenda, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. Glad that you like our location, and hop you liked hotel cleanliness and other amenities we provide. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Our trip was just an overnight stay. I would definitely stay here again. I highly recommend it.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 27일
Thank you, dear Melissa, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect 10 score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태
Convenient location to retail & dining areas.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 18일
Thank you, dear Craig, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Glad that you liked our location. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 - 훌륭해요

Delron

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good quiet place
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 18일
Thank you, dear Delron, for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive perfect score. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 - 괜찮아요

Lynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent and friendly, the blow dryer didn’t work and my biggest complaint was the bed frame. It was a metal frame that does not require a boxspring. Every time you moved it squeaked very loudly.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 18일
Dear Lynn, Your feedback is important to us. We're sorry the room fell short of your expectations. We recently changed all bed frames and mattresses. Your comments are sent to manager for the review. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Matthew and Maria

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Needs work
When we arrived in the evening time with our newborn and toddler the room was 84 degrees. The front desk apologized and said they always keep the air off when guest aren’t in the rooms. The room took several hours to cool down. The room itself was extremely dusty as if it hadn’t been used in awhile. The final straw for me was seeing a tiny roach on the bathroom vanity. When there is one roach there is hundreds more. This one was quick and ran it a crack by the blow dryer socket. About 20 min later my husband saw another one on the wall. Luckily, we were packing up to check out. This place just needs work. They put bandaids over problems that need to be fixed.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 18일
Dear Matthew and Maria, Your feedback is important to us. We're sorry the room fell short of your expectations. If could have informed FD of the room, FD would assign a different room. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 - 너무 별로예요

Whitney

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stay somewhere else!!!!!!!!
This was without a doubt the worst hotel experience I’ve ever had! My son was asked last minute to play in a baseball tournament in Hoover, and hotels were slim Pickens this weekend so we ended up at Microtel and it was a nightmare. The room was TINY, there were several bugs crawling on the wall when we got in there, one of the beds had black stuff all over the sheets (we asked for a new one, that one was dirty too), and the worst part was there was a crack in the bathtub so when my son took a shower water was covering the floor, seeping out into the room and into the hallway. The wood around the bathroom door was rotting so it had apparently been a issue for a while. Thankfully there was a cancellation and the nice guy at the front moved us to that room. The breakfast was horrible, it was from a box frozen breakfast items like eggo waffles and mini biscuits, prepackaged hostess cupcakes 😒, muffins and cereal. No hot food like eggs or bacon. The walls are paper thin, I could hear the people in the next room talking loud and clear. The whole hotel had a funky smell. The parking lot was so small, not enough room for a fully booked hotel. It was overall the worst place we have stayed and I will never go back.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 26일
Dear Whitney, Your feedback is important to us. We're sorry the room fell short of your expectations. Our breakfast bar includes hot items like sausage biscuits and egg patty. We have sent your comments to the management to look further in to issue you mentioned. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.