매일 유럽식 무료 아침 식사 포함

퀄리티 인 베서머 I-20 엑시트 108 여행 후기

2.5 out of 5
퀄리티 인 베서머 I-20 엑시트 108
5021 Academy Ln, Bessemer, AL

이용 후기

6.6
평점 10 - 훌륭해요. 408개 이용 후기 중 89개" "
평점 8 - 좋아요. 408개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 408개 이용 후기 중 78개" "
평점 4 - 별로예요. 408개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 408개 이용 후기 중 76개" "

6.8/10

청결 상태

7.2/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Felix

출장 여행
The room I was given had unfinished drywall repairs and smelled like it. There was hair on the short wall of the tub shower. I think it is not good for the hotel to release rooms that are not complete
2024년 4월에 1박 숙박함

4/10 - 별로예요

Deborah

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed wasn't very comfortable and very small pillows. Floors were very dirty, there was laminate flooring and your feet would be very dirty after walking on floors.
2024년 4월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 20일
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 - 좋아요

Donna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything at the motel was very clean, And the rooms were very nice. The only bad thing was the microwave was not working correctly and making a lot of noise. But other than that the staff was very friendly and everything was very nice at the motel.
2024년 3월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 4월 1일
Dear Guest,Thank you for sharing your positive experience with us! We are delighted to hear that you found our motel to be clean and the rooms to be nice. We apologize for the inconvenience caused by the malfunctioning microwave and the noise it produced. Rest assured, we will look into this issue promptly to ensure it is addressed and fixed for the comfort of our guests. Also, we appreciate your kind words about our friendly staff, and we're glad you enjoyed your overall stay with us. Your feedback is valuable to us, and we hope to welcome you back for an even more pleasant experience in the future. If there's anything else we can do to improve your stay next time, please let us know.

6/10 - 괜찮아요

Deborah 님, Clarksville

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
When we checked in we were required to pay a deposit because we paid through Expedia. I was not asked to sign anything upon check in nor was I asked to produce my ID. I checked my room thoroughly because I wanted my deposit back. Immediately I noticed the comforter had holes in it. I asked the woman at the front desk who was visibly annoyed I wanted anything and she produced another which also had holes. I asked for another which looked the same so I gave up. The entire time she kept going to her car to talk on her phone. She did this her entire shift.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 29일
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This place needs to be renovated. For the price, I was expecting a higher quality place. The chair had patches of leather missing, the smell of cigarette smoke lingers in the air. I cleaned up an area I spilled some water on the vinyl floor and the towel was filthy from that one spot. I wouldn't walk barefoot around this place.
2024년 3월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 3월 20일
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Payton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 1월에 2박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 - 너무 별로예요

Shannon

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 - 괜찮아요

Eric

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Good Value, Frustrating Staff
Overall, we had a decent stay with no issues. However, at least some of the front desk staff have real attitude problems. They are very condescending and seem irritated that they have to deal with their guests.
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 29일
Dear Guest,We are sad to see you unhappy. We apologize for the inappropriate behavior shown by our staff. Your feedback is essential as we are working to train our staff on how to cater to our guests. We are actively investigating your feedback with our management for prompt action. We hope this will not be your last impression for us and hope that you will reconsider staying with us in the future.

6/10 - 괜찮아요

Michaeljgbiaggy

2024년 1월에 7박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 12일
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Photo on website is out of date/inaccurate. Front desk staff are surly and rude at best. The listing list amenities that do not exist. No fitness room/gym, no pool. Its bare bones, stains on pillow cases, smoke from room below comes up into the ones above. Definitely would NOT recommend.
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Jason

2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. Since you have rated us below 5. I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

2/10 - 너무 별로예요

Dany

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Horrible place
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

8/10 - 좋아요

Darius

출장 여행
별로예요: 편의 시설/서비스
Good
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was great and staff was great
2024년 1월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 2월 6일
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 - 좋아요

Erika

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Antonio

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dam Mice open my chips
2023년 12월에 1박 숙박함
답변 제공: Sophia CSR 님, 2024년 1월 22일
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good
2023년 12월에 3박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 27일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 숙박 시설 상태 및 시설
I am out here on business n my stay have been great
2023년 12월에 1박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 17일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 16일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Lamarionan

2023년 12월에 1박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 27일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great quit time and clean ! Recommended for sure .
2023년 11월에 1박 숙박함
답변 제공: Manager, Quality Inn 님, 2023년 11월 29일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Dianne 님, Hitchcock

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager was very helpful.
2023년 11월에 1박 숙박함
답변 제공: Manager, Quality Inn 님, 2023년 11월 29일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 16일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Angela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 1박 숙박함
답변 제공: Manager, Quality Inn 님, 2023년 11월 29일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Samantha

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Quality Inn, Manager 님, 2023년 12월 16일
Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Anita

2023년 11월에 1박 숙박함
답변 제공: Manager, Quality Inn 님, 2023년 11월 29일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
Stay was ok
The room was clean. Beds and the tiny pillows weren't comfortable!!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hi Crystal,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 - 좋아요

Nikia

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Kay

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
When I walked in my room it smell like smoke but overall everything was clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Quida

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much traffic coming in and out. Police in and out. Dirty floors. People hanging outside smoking coming up to people asking if they want to smoke. Just ghetto. Needless to say. I didnt stay the entire night
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Angela

2023년 10월에 1박 숙박함
답변 제공: Manager, Quality Inn 님, 2023년 11월 29일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 - 좋아요

Hattie

단체 여행
좋아요: 숙박 시설 상태 및 시설
As soon as we walked in we could smell bug spray. Strong odor
2023년 10월에 1박 숙박함
답변 제공: Manager-Quality Inn 님, 2023년 10월 23일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Patrick

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 - 훌륭해요

Harold

가족 여행
Convent to Hueytown
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 23일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 - 너무 별로예요

Lynly

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare
This place was was terrible, the floors were nasty, i was even afraid to take my shoes off. The pillows were in horrible shape and shouldn't have been on the bed. Would not recommend this place to anyone.
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 28일
Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 - 너무 별로예요

Ana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They tried to steal from me. I booked on Expedia and they charged me for 2 nights upon arrival telling me it was a deposit. There’s no mention of a deposit when you book online but there are signs everywhere when you enter. It took 2 weeks and 5 calls to get it sorted. On top of that, there was mold in all the decorative picture frames. At 3:30am the first night I was there someone started revving their engine in the parking lot for 10 minutes and then peeled out. The second night I was there someone tried to enter my room at 2am. Someone dropped a crab boil plate all over the sidewalk by the stairs and it stayed there for an entire day. Housekeeping entered my room while I had a do not disturb sign on the door. The front desk staff was extremely rude. You can tell this is a trash motel by just driving by. It’s the cheapest in the bunch of hotels for a reason.
2023년 7월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 21일
Hello,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

8/10 - 좋아요

David

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 13일
Hi David,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 - 별로예요

Brad

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 13일
Hello,We were delighted to be your hosts recently, Thank you for choosing to stay with us. Since you have rated us below 5. I am concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior, and we regret that this was not your case. I welcome all your honest comments; whether it is positive or negative to improve our services.

6/10 - 괜찮아요

Charles L

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
the room was pretty dirty. floors were filthy. made our feet black. bed cover had cigarette burnholes in it.
2023년 9월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 5일
Hello,We are very sorry to hear about the inconvenience caused by these issues, and we did not meet your expectations. Please note that your concerns have been passed on to our housekeeping team for improvement and will hope you give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 - 훌륭해요

Omar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Sophia CSR 님, 2023년 9월 1일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location has improved since my last visit. There was a couple of things that were missed such as I was in a nonsmoking room and my bed cover had a cigarette burn in it as well there’s was a blood stain n on the window curtain.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 28일
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 - 별로예요

Ruby

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Workers was power washing the building when we arrived squarting water everywhere. the room needed repairs in the bathroom. Door would not close visible plaster on the walls shower curtain did not fit, water got on the floor. Dingy towels.
2023년 8월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 17일
Hello,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 - 괜찮아요

Michelle

연인과의 여행
Customer service was not good people next to us was very noisy and there was flies and spiders in the bathroom cheap towels so thin it didn't feel like u was dry your body getting out the shower.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 17일
Hello,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.

6/10 - 괜찮아요

Krystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
My husband and 2 children was passing through and needed a convient and easy place to stay while on our way to florida. We stayed here for 2 nights and the selection of restaurants to choose from around there was good and within walking distance. The room was clean besides the bathroom handle being loose and not turning. Pool was more green than blue. Had a couple of guys staying next door to us and both nights they stayed up until midnight with loud music, laughing and talking.
2023년 8월에 2박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 11일
Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

2/10 - 너무 별로예요

Melvin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Sophia CSR 님, 2023년 8월 11일
Hello,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 - 좋아요

Mary

연인과의 여행
Kept waking up with a sore throat and swollen face. Decided to check the air filters, they were black and clogged with what looked like years of gunk. I can’t believe I was breathing that in, I asked maintenance to change them..they never came back
2023년 7월에 1박 숙박함
답변 제공: Sophia CSr 님, 2023년 8월 9일
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.