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예약 가능 여부 확인

수퍼 8 바이 윈덤 비스마르크 여행 후기

2.5 out of 5
수퍼 8 바이 윈덤 비스마르크
1124 East Capitol Avenue, I-94 Exit 159, Bismarck, ND

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 607개 이용 후기 중 134개" "
평점 8 - 좋아요. 607개 이용 후기 중 216개" "
평점 6 - 괜찮아요. 607개 이용 후기 중 140개" "
평점 4 - 별로예요. 607개 이용 후기 중 64개" "
평점 2 - 너무 별로예요. 607개 이용 후기 중 53개" "

7.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설
수퍼8 평균 퀄리티보다 낮음. 1층은 반지하임.
미국 전역을 여행하면서 반지하 방은 처음이었던 호텔. 1층과 2층이 반지하와 1.5층으로 되어 있음. 반지하 방에서 내다보면 주차장의 차가 올려다 보임. 방은 나쁘지 않았으나, 복도에서 보이는 아이스머신 룸에 기계가 고장난 듯 수건이 바닥에 널려 있는 등 관리가 잘 안 되고 있는 느낌. 조식은 프론트 직원이 '콘티넨털'이라고 강조할 때부터 예감했지만, 씨리얼과 머핀 몇 개에 아침부터 식어 있는 커피가 전부임. 수퍼8 평균 퀄리티에 조금 부족한 듯하며, 가격 대비 만족하지 못했던 호텔.
2021년 11월에 1박 숙박함
답변 제공: General Manager 님, 2021년 12월 2일
Thank You Guest for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Super 8 by Wyndham Bismarck. We strive to deliver a fun and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Hotels.com as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

2/10 - 너무 별로예요

Kylie

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Privacy
2024년 2월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 3월 5일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Yopo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks
2024년 2월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 3월 5일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice overnight stop
Dog Friendly. Clean and fairly quiet. Room door was hard to push closed and secure.
2024년 1월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. Sorry to hear you had any difficulty with the door. We will investigate it. We look forward to seeing you again soon.

10/10 - 훌륭해요

Ever

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Confortable
2024년 1월에 4박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad to hear you were comfortable. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Samuel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 - 좋아요

Lois

2023년 12월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Hotel was clean and staff was very professional and courteous
2023년 12월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for your ten out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We are glad you found our hotel clean and our staff professional and courteous. We look forward to seeing you again soon.

4/10 - 별로예요

Dave

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst Super 8 I’ve ever stayed at. Outdated, dingy, dirty, smelly. Couldn’t understand the reception desk worker. Not friendly and my husband who eats anything said breakfast was terrible.
2023년 11월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 - 좋아요

Gary 님, Govan

연인과의 여행
Large, clean, comfortable rooms.
2023년 11월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Just

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location and price.
2023년 11월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your five out five evaluation and feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Betty

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The room we were first given had not been cleaned. The fire alarm went off at 6 am. The internet wasn’t working. But the front desk man was apologetic and the bed was comfortable.
2023년 11월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 - 좋아요

jean

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside area not maintained Staff hard to understand
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 - 괜찮아요

Noelle

2023년 10월에 3박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for evaluating our property. We look forward to seeing you again soon.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Richard

2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your ten out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Jose

2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
Thank you for evaluating our property. We look forward to seeing you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hole in the wall… literally
Beetles were coming through a hole in the wall, stains on the carpet, and shampoo in ketchup like packets that were impossible to open without a knife or scissors.
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and affordable
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Sheila

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Jonathan 님, Columbia

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Super 8 at Bismarck met our needs. The stay was comfortable.
2023년 10월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your three out five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스
This is a nice property. You can tell that the staff takes pride in the location and wants to make it as best as they can. There were lots of tradesmen who were clearly in town working jobs in the area staying when I was there. They were all great folks, it seemed. I never felt uncomfortable and would gladly stay there again. A job well done during my stay.
2023년 9월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your four out five evaluation and positive feedback. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Malissa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a quiet place we just stayed the night. Its not the hilton. Though for $75 it was good enough there was some peeling paint the rocking chair arm was stapled together and the bed was a little bit lumpy but i slept well. Their breakfast was biscuits and gravy, pancakes cereal baby muffins apple juice, and staff was really friendly.
2023년 9월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Barry

2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

10/10 - 훌륭해요

Thomas K.

2023년 9월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

2/10 - 너무 별로예요

Joe

2023년 9월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
So so...
It was OK. Was quite loud overnight with people leaving at all kinds of crazy hours. Ice machine wasn't working. Rooms were clean though. So not all that bad 😉
2023년 9월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2024년 2월 7일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 - 좋아요

Jeffrey

2023년 9월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

KV

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would hate to blame the staff (who were nice), but the service combined with property condition is what I disliked. There was a "trick" to get my room door open every time, the ice machine did not work, there was only sausage and biscuits, english muffins, milk and coffee (allegedly the pancake machine "doesn't work"). I am bringing this up because I have enjoyed my Super 8 experiences in the past and this was a passable as a n imaginable "Motel 5". This particular hotel seemed to have been put on auto-pilot during the pandemic and whomever supposed to check back, checked-out.
2023년 8월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 9월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

6/10 - 괜찮아요

Christopher 님, Stanstead

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was the pits. Toast or muffins. Some cereal but not much selection. 👎
2023년 8월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 9월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

4/10 - 별로예요

Gwen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room didn’t have a remote. when front desk clerk brought remote wanted us to get up walk across room to change Chanel every time then when he changed our room billed us for an extra $25.00 even though not our fault remote missing. New room remote missing back, safe not working, bed is on a metal box and when you sit on bed or get up makes sound like hitting hvac system. Breakfast consisted of biscuits and gravy no orange juice no waffles This property had seriously downgraded won’t be staying here again.
2023년 8월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 9월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

4/10 - 별로예요

Sylvia

2023년 8월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 11월 27일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations

4/10 - 별로예요

Robert P.

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They advertized breakfast and they had virtually nothing.
2023년 8월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 9월 5일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

8/10 - 좋아요

Katherine

반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rates were good, just the furniture inside the hotel was filthy and some sketchy people hanging around outside. The owner was very nice though and beds were comfy and overall stay was good.
2023년 8월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for your evaluation and feedback. We are happy you found our rates good, our staff nice and our beds comfortable. We are glad your overall stay was good. We appreciate that you also took the time to bring your concerns to our attention. Our goal is always to improve our guest experiences. We hope to see you again soon.

4/10 - 별로예요

Elizabeth

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No soap or trash bag in bathroom. Bedspreads were worn, looked dirty. AC didn’t work properly. Without it the room smelled. No one restocking breakfast so there wasn’t enough
2023년 8월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 - 너무 별로예요

Jared

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelt like dirty feet. Chair had an awful smell... Had to put it in the hallway. Housekeeping did basically nothing in the room. Just left a garbage can bag on the sink for us and took our used towels (without replacing them with clean ones).
2023년 8월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We hope you will give us another opportunity to exceed your expectations.

8/10 - 좋아요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for your eight out ten evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for your four out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태
Had to ask at front desk for shampoo / conditioner as only 2 packets with 4 people staying in room, cleaning lady totally walked away from me when I tried to ask for these items. Breakfast was all starchy foods, no fruit.
2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations. We appreciate that you took the time to bring your concerns to our attention. We hope you will give us another opportunity to exceed your expectations.

2/10 - 너무 별로예요

Elizabeth

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.we hope you will give us another opportunity to exceed your expectations.

6/10 - 괜찮아요

Sharolyn

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for evaluating our hotel. We hope to see you again soon.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.

6/10 - 괜찮아요

Brenda

2023년 7월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 8월 21일
Thank you for evaluating our hotel. We hope to see you again soon.

4/10 - 별로예요

GARY

연인과의 여행, 출장 여행
Someone tried to enter our room just after midnight. Scary night little to no sleep. Maybe it was a bad day for us.
2023년 6월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 7월 12일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.

8/10 - 좋아요

Carol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hard to understand
2023년 6월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 7월 12일
Thank you for your four out five evaluation. We look forward to seeing you again soon.

4/10 - 별로예요

Amanda

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very unprofessional check in. No staff wearing name tags or uniforms. Unsure of who actually worked there. When in my room, staff were trying to get in as if they forgot the room was occupied. Room was decently clean. Sink would not drain. Dirty socks in the corner. If I wasn’t already in need, I would have left, but hotel properties were not available.
2023년 6월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 6월 23일
We apologize your experience was anything less than completely satisfying. We are sorry we could not meet your expectations.

6/10 - 괜찮아요

Tom

2023년 6월에 1박 숙박함
답변 제공: M.O. General Manager 님, 2023년 7월 12일
Thank you for evaluating our property. We hope you will give us another opportunity to exceed your expectations.

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My husband has a problem with stairs and our assigned room was on the top floor. The guys worked hard to find us a room on the first floor even if it meant an upgrade at no additional cost.
2023년 6월에 2박 숙박함
답변 제공: M.O. General Manager 님, 2023년 6월 23일
Thank you for your five out five evaluation. It encourages all of us as we strive to provide exceptional guest experiences. We look forward to seeing you again soon.