The room I booked on Expedia showing a separate area for dining, was not the room I was given. Instead it had a tiny table 2 person table squished in the corner of the living room leaving no walking room with the sofa bed out. I checked in with 6 guests but my room only had two bath towels & no blankets for the sofa bed. Upon request it took almost 2 hours to have them brought to my room at 11pm after mutiple trips to the front desk. If you plan on doing laundry bring a lot of quarters. It is $2 per wash & the dryer took $4 to get my clothes dry. Front desk did not inform me when asking the location of the laundry room. I transported all my laundry to the 3rd floor to discover I needed to return to the front desk for change. They were not able to give me change at the time & once I was able to the total of 4 washers ( 2 located the 3rd and 2 on the 5th floor) for the huge facility was in use by an entire college baseball team cleaning uniforms. I once again wasted a trip to both floors lugging my laundry. I didnt find any of the staff exceptionally friendly or helpful, even when they accidentally delivered our linen to the wrong room. The restaurant was pricey for the quality of food. Our balcony had cleary not been cleaned anytime recently. It had debri, spider webs, ashes, spots from spills, and clothing strown on the roof from previous guests. The pool looked better in photos, but we did enjoy swimming and soaking in the hot tub.