테라스/파티오

타파티오 스프링스 힐 컨트리 리조트 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 590개 이용 후기 중 315개" "
평점 8 - 좋아요. 590개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 590개 이용 후기 중 65개" "
평점 4 - 별로예요. 590개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 590개 이용 후기 중 13개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Lisa 님, Palmer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had some maintenance issues with water pressure. Resolved quickly and maintenance staff is EXCELLENT. Commendable staff all around.
2024년 4월에 4박 숙박함

8/10 - 좋아요

DIANNE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

8/10 - 좋아요

MARIO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone in the property was very nice and helpful. Thanks for a great day on my anniversary. Me and my wife enjoyed it very much.
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Mario,Thank you for choosing to stay with us at Tapatio Springs Hill Country Resort. We aim to impress every guest with our exceptional service, so we're thrilled our friendly team was able to uphold this standard. It's great to read you were able to enjoy a lovely anniversary. The pleasure was truly ours, and we hope you'll choose to visit us again in the future.Yours in Service,Paul Rushofsky,General Manager

10/10 - 훌륭해요

Nohemi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
LOVED THE EASTER ACTIVITIES
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Nohemi,It warms our hearts to know that you enjoyed our wonderful easter activities during your stay and that you had a great visit overall! Thank you so much for the perfect rating and we hope to see you again soon. Yours in Service,Paul Rushofsky,General Manager

6/10 - 괜찮아요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
The rooms were clean, but very outdated, the conditions of the exterior of most building were outdated and in poor condition and tile walk ways and steps, were in poor condition. Received maid service only once, even though we requested this service for alternated days. The cost of the green fees seem how high, due to the golf course condition. The Clubhouse, Proshop, Restuarant & Bar all were very nice, the food and service and freindliness of the staff was all great! However,
2024년 3월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 26일
Dear Doug,Thank you for taking the time to share your experience with us. We are happy that you found our rooms clean and that our team's friendliness and service met your expectations. We are also glad that you enjoyed amenities such as our restaurant and bar. Your concerns regarding our property's condition and maid service frequency are also appreciated, and we are committed to improving these areas. We look forward to the opportunity to welcome you back and exceed your expectations the next time you visit.Yours in Service,Paul Rushofsky,General Manager

8/10 - 좋아요

Dan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Alekzandria Arnold, Guest Services Manager 님, 2024년 4월 12일
Good day Steven,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Leigh 님, San Antonio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Alekzandria Arnold, Guest Services Manager 님, 2024년 4월 12일
Good day Leigh,Thank you for providing your valuable feedback. We are thrilled to hear that you enjoyed your stay at Tapatio Springs Hill Country Resort, and look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Brian

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was not a Resort, it was a country club.
2024년 2월에 3박 숙박함
답변 제공: General Manager 님, 2024년 3월 1일
Dear Brian,We appreciate your feedback and apologize for any confusion about the type of property you were expecting. With our onsite dining, range of amenities, and golf course, we're considered a resort. However, if there are other amenities you were expecting to see, please let us know. We hope you'll consider staying with us again should you be back in the area.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Kimberly 님, schertz

가족 여행
Great service- friendly staff/ pretty decor/ gym was nice - locker rooms super nice
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Kimberly,It sounds like we checked all the right boxes for a great stay in Boerne, and we thank you for taking the time to review your stay. Our team will be thrilled they were highlighted. Please join us again, and hopefully, we can earn that fifth and final star for your next visit. Until then, we wish you safe travels. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Casey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything in a resort and more. People are the best assets and the employees and staff are great.
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 2월 2일
Dear Casey,We're delighted you enjoyed your stay at Tapatio Springs Hill Country Resort and that you felt welcome while you were here. The next time you're in town, please come see us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

James

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

JOSE

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bad service
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 22일
Dear Jose,Thank you for offering feedback about your recent experience at our resort. We're sorry you were disappointed with your stay. While not a typical occurrence for our guests, your comments are important to us as we continuously work to improve support for our patrons. Given another opportunity, we hope we can host you for the visit you expected. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Anna

2024년 1월에 1박 숙박함

8/10 - 좋아요

Linda

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Gavin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big and open, great views
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 11일
Dear Gavin,We're delighted you enjoyed the spaciousness and the fantastic views during your stay at Tapatio Springs Hill Country Resort. We appreciate your feedback and hope to welcome you back for another memorable visit in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - 너무 별로예요

Darren L.

2023년 12월에 2박 숙박함

4/10 - 별로예요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There is no spa or hot tub as advertised. No place to hike. Im sure a summer visit would have been better - you could at least use the pool.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 20일
Dear Barbara,Thank you for taking a moment to share your thoughts, though we regret that you didn't have the exceptional stay we strive to provide our valued guests. Rest assured, your feedback is important to us, and we hope you consider returning down the line for a better experience.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 - 괜찮아요

Sherry

2023년 12월에 1박 숙박함

8/10 - 좋아요

Patrick

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Large property

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place !
Wonderful place to relax! Exceptional food and service
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Patricia,It brightens our day to know that you had a fantastic experience with us. We take great pride in providing our guests with delicious offerings and stellar service, so we're thrilled this was reflected in your visit. Thank you for your glowing review, and we hope you return soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - 너무 별로예요

Billy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
The beds were so uncomfortable that I didn’t sleep at all. Then add the barking dogs next door and the showers hot water didn’t last long. For as much as we paid it should have been better.
2023년 12월에 2박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Billy,Guest feedback is greatly appreciated, as we are continuously looking for ways to improve for our guests. However, we regret that our beds were not to your preference. Please know that our team is always available to address concerns such as noise to ensure all guests receive a quiet environment to relax in after a long day. On your next visit, be sure to inform us of anything that is less than perfect. We are confident we can meet all your expectations. Come back again soon. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Erika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay, concierge was very friendly. Would recommend!
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 12일
Dear Erika,Thank you for the glowing review and recommendation of Tapatio Springs Hill Country Resort. We're delighted to hear you enjoyed our lovely staff and had a great stay overall. We'd be honored to welcome you back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Arienthiran N

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Michael

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Casey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you're looking for a great getaway to forget the outside world, this is the place. You have to try the ice cream sandwiches as well.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 6일
Dear Casey,Aren't the ice cream sandwiches yummy? We're so happy you enjoyed them! It's also great that you had an unforgettable experience at Tapatio Springs Hill Country Resort. Come back anytime!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Bianca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tapatio Springs has a gorgeous club house with fire pit, excellent restaurant and a lovely golf course however the guest rooms definitely need a facelift to match the those renovations. The bed was comfy and the room was clean but the bathroom lacked a lot. Overall nice stay for the price paid.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Dear Bianca,Thank you for staying with us and taking the time to leave us a review. We're glad our onsite amenities and comfortable beds added to your experience and that you appreciated our affordable rates. However, we apologize for any disappointment with the bathroom, and we'll keep your comments in mind. Should you be in the area again, please come back to see us.Yours in Service,Paul Rushofsky,Director of Resort Operations

2/10 - 너무 별로예요

Steve

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Like the grounds but the rooms are smelly, dated , bathroom door paint is falling off! I would not recommend this place for staying overnight.
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 28일
Dear Steve,Thank you for taking the time to review your recent stay with us. We are thrilled to hear how much you enjoyed our lovely grounds. However, it is unfortunate that our accommodations left much to be desired overall. We will discuss your concerns internally, as feedback always helps guide future decisions. It would be our pleasure to have you stay with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Md A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good in all senses. I like it
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 22일
Thank you for sharing your five-star review of Tapatio Springs Hill Country Resort. We are thrilled that you had a good experience with us and that we were able to provide you with a memorable stay. We appreciate your patronage and look forward to welcoming you back soon for another excellent visit.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Clinton 님, Arlington

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Cathey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was beautiful and the golf course was amazing. Only negative is that breakfast is expensive. Other than that the staff was great.
2023년 11월에 3박 숙박함
답변 제공: General Manager 님, 2023년 11월 21일
Dear Cathey,Thank you for sharing your comments with us. We are delighted to know that you fully enjoyed your visit and appreciated our beautiful facilities, fun golf course, and helpful staff members. It was truly a pleasure hosting you, and we hope to see you again soon! Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

PAM 님, Saint Gabriel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect!
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Pam,We're so thrilled to know that everything was perfect for your needs. Thank you, and we hope you'll join us again in the future. Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Jhonny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
While nice, its not exactly what I had expected. It was a bit out-dated. It was clean but pretty worn. For the price. I expected much better
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Jhonny,Thank you for choosing our resort for your recent visit to Boerne and the beautiful Texas Hill Country. We're glad you enjoyed your time with us and our clean accommodations and lovely property. Your comments are important to us, and we'll use them as we continuously work to improve our facility. It would be our pleasure to host you again at Tapatio Springs Hill Country Resort, so come back soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Beth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was quiet and very few guests the night we stayed so we enjoyed the privacy. Was disappointed that there were no vending machines to purchase sodas, etc. Overall the staff and facilities were great.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 23일
Dear Beth,Thank you for choosing Tapatio Springs Hill Country Resort. We are happy to hear that you enjoyed your stay and appreciated the privacy and tranquility that we offer. We value your feedback and will take it into consideration to provide you with even better conveniences in the future. Our commitment to continuous improvement ensures that your satisfaction remains our top priority. We appreciate your patronage and hope to see you again soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Mary Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Mary,Thank you so much for choosing to stay with us at Tapatio Springs Hill Country Resort. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. We'd love to read more about what made it so great! The pleasure was all ours, and we hope to welcome you back soon.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

holly

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Diego

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
View
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Diego,We're glad you enjoyed the view at Tapatio Springs Hill Country Resort. We are grateful for your review and hope to have the opportunity to welcome you back in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

David

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Kristen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We were very disappointed in the condition of the room. The Registration area was very nice and seeing that is was listed as a “resort” and the high price they were asking, we assumed the rooms would be very upscale as well. They weren’t. Very dated, but clean.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Kristen,Thank you for sharing your feedback. While we are pleased you found our reception appeasing and your room clean. However, we apologize for not fully meeting your expectations. We appreciate your honest comments and will use them to make necessary improvements. Your review is of great value to us, and we hope you'll consider staying with us again.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Michele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tapatio Springs under the stars
Enjoyable stay. Large room with comfy bed. Enjoyed the delicious food from the bar/restaurant in the evening while sitting on the patio listening to live music. Also, there was a nice breeze with a beautiful view. After we were done with dinner and dessert, my husband and I laid out under the stars by the pool on hammocks. This was our 3rd stay there and look forward to our next one!
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Michele,Thank you for being a loyal guest and sharing your enjoyable experience with us! We're delighted to hear that you had a comfortable stay in our spacious rooms and made the most of our beautiful surroundings with a relaxing evening under the stars. We appreciate your continued support and can't wait to welcome you back to Tapatio Springs Hill Country Resort for your 4th stay!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Chad

가족 여행
Very relaxing and quiet. Great food and staff.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 29일
Dear Chad,A top-notch dining experience is often the most memorable part of any trip, and we're glad that this was the case for you! It's also wonderful that our friendly service and relaxing atmosphere helped you to unwind during your visit, and we look forward to seeing you again at Tapatio Springs Hill Country Resort.Yours in Service,Paul Rushofsky,Director of Resort Operations

6/10 - 괜찮아요

Heather

연인과의 여행
좋아요: 청결 상태
It was an okay place to stay. When I hear resort in the name, I expect a certain level of modernization. The buildings for the rooms are older & have been painted in an attempt to modernize, but the bathroom was small & something you’d find at a standard roadside motel. Could go back if we’re ever in the area, but not a must do again.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 19일
Dear Heather,Thank you for reaching out and sharing your thoughts. We assure you that your feedback aids our constant growth and improvement, and we hope you consider returning down the line for a better experience. Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Kaylah

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property. Would love to see additional dining options but otherwise great, friendly experience.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 18일
Dear Kaylah,It was such a pleasure to welcome you to Tapatio Springs Hill Country Resort! Thank you so much for mentioning our hospitable team. Your feedback regarding dining options will be shared internally for further consideration, as we are always seeking new ways to improve. Take care, and know we'd be thrilled to welcome you back anytime your plans bring you this way.Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Ma Cristina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Calm place, quiet.
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear Cristina, It was such a pleasure having you as our guest! Thank you so much for highlighting our peaceful atmosphere. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Stephen

2023년 9월에 1박 숙박함

8/10 - 좋아요

Kendra 님, San Antonio

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Really beautiful property. Rooms are a little dated, but overall, it's worth the price. Other resorts in the area have nicer rooms, but the they are more crowded and don't have the lovely grounds that this resort does. I do recommend checking your receipts. We were charges twice for the pet fee and received the wrong bill for dining. I don't think this was intentional and everyone makes mistakes, but it was a bit disconcerting.
답변 제공: General Manager 님, 2023년 9월 8일
Dear Kendra,We're happy to hear you enjoyed our property grounds and found it easy to relax while you were staying with us. Please know that while we are limited with any changes to billing when it comes to third-party reservations, our team is always willing to discuss any concerns you encounter while visiting us. Overall, we're glad you had a fantastic time, and we hope to welcome you back in the future.Yours in Service,Paul Rushofsky,Director of Resort Operations

10/10 - 훌륭해요

Joel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great resort for a weekend getaway.
Great resort in an amazing location for a weekend family getaway. The room was very nice and the pool area was great for the kids. That being said, the rooms could use an update. Everything was clean but looked old, specially the bathrooms. Breakfast buffet was overpriced, basically the same breakfast you would get at a Holiday Inn but in a fancier presentation. If it was included it would be great but at $20pp it is not worth it. At the price point, in general it exceeded our expectations and we would definitely come back. Plenty to do in the area as well.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Joel,Thank you for the outstanding rating of your recent stay at Tapatio Springs Hill Country Resort. We're glad you and your family had a wonderful weekend with us and enjoyed our beautiful facility, excellent pool area, numerous activities for children and adults, and gorgeous location in the heart of Texas Hill Country. Your comments are important to us as we continuously work to improve our accommodations. It's the best compliment knowing you'll visit us again in Boerne, so come back soon!Yours in Service,Paul Rushofsky,Director of Resort Operations

8/10 - 좋아요

Ty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, our stay was good. We really liked the family friendly atmosphere and the pool was fantastic. The pool area and the lobby/restaurant area are modern and offer a classy, hill country vibe. The rooms could use some updating and feel dated. The housekeeping does not come by your room until you checkout so there’s no daily service. There is no room service and the hotel only has one restaurant so you’ll get tired of eating there after a couple days. Overall, it was a really good stay and I would recommend it for a couple day, family getaway.
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Ty,We appreciate the time you have taken to share your feedback and are delighted you had an enjoyable stay with us. It's great that you enjoyed the family-friendly atmosphere and our fantastic pool. We also appreciate your honest observations and will use your insights to help us enhance our services. We're pleased you had a good stay overall, and we look forward to welcoming you back for another family getaway at Tapatio Springs Hill Country Resort.Yours in Service,Paul Rushofsky,Director of Resort Operations