외관

코트야드 바이 메리어트 보스톤 다운타운 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 547개" "
평점 8 - 좋아요. 1006개 이용 후기 중 296개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 84개" "
평점 4 - 별로예요. 1006개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 42개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

jonghyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스
깨끗하고 친절하지만 엘리베이터는 오래되었고 벽이 매우 얇은편..주변에 클럽이 있어 시끄럽고 변기는 덜컹거려요. 위치는 보스턴커먼파크와 가까워 매우 좋습니다.
2022년 9월에 2박 숙박함
답변 제공: Casey W. 님, 2022년 9월 13일
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon!

10/10 - 훌륭해요

KYUNGJOO

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
프리덤 트레일 관광에 매우 좋습니다 그리고 지하철역이나 공항이 가까워서 움직이기에도 좋습니다
2022년 5월에 1박 숙박함
답변 제공: John Wilmoth, General Manager 님, 2022년 6월 19일
Kyungjoo, I am so glad that you chose our Hotel for your visit to Boston and found our location central to enjoy the Freedom Trail. Thank you for staying with us!

8/10 - 좋아요

Mary Ann

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

sherene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was perfect and met all our needs.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joshua

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All of the staff we encountered was friendly and helpful. It’s located a couple of blocks from the commons and public gardens. Will definitely stay again next time we come up to Boston.
2024년 3월에 3박 숙박함
답변 제공: Casey W. 님, 2024년 3월 20일
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 편의 시설/서비스
Great place
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 20일
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

10/10 - 훌륭해요

Sue

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The king size bed was a queen and wasn’t very comfortable we had two rooms and the two queen beds were a full size bed. But the staff was very nice and the hotel was very clean.
답변 제공: Casey W. 님, 2024년 3월 14일
Hello- We only have rooms with either King size beds or double beds, we do not have queen size beds on this property. Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very professional and great to interact with. Cleaning lady was sweet and thorough in her work. I enjoyed the stay , but the rooms were a bit dated, small and bed uncomfortable. The hotel amenities need a bit upgrading, but the staff, food and services were spot on. Nothing to complain about in those areas.
2024년 3월에 2박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.

8/10 - 좋아요

Natalia

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Location is very convenient, although my view was of parking garage unfortunately . People on reception were friendly and helpful . Few things could’ve been cleaned better - window was visibly dirty and there was a lot of soap dried up soap residue in the shower on soap holder ( like really a lot , as if it was not cleaned for couple weeks at least , not sure how it was missed ) .
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thanks for your review. Cleanliness is an important standard of service at Marriott. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.

8/10 - 좋아요

David

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 3박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thanks for brightening our day! We look forward to being here for you on your next visit!

8/10 - 좋아요

Daniel

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Mitchell

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect location in Boston.
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!

10/10 - 훌륭해요

Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thank you for the review. We look forward to seeing you again soon!

4/10 - 별로예요

Jennifer

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking was confusing, there were signs for Valet but no one there to utilize the service. The room was small and dirty. One very small trash, a mini fridge just sitting on the floor in a corner and it was all banged up. Not like any Marriott experience I have ever had.
2024년 3월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lived it
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 14일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Sharon

2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 3월 20일
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 - 훌륭해요

Banafsheh

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room is small and lacks a fridge. Additionally, the carpet appears old.
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 27일
Thank you for providing your feedback regarding your hotel room experience. We appreciate your comments and apologize for any inconvenience caused by the room size, lack of a fridge, and the condition of the carpet. Your comfort and satisfaction are important to us, and we will take your feedback into consideration as we strive to improve our accommodations.

10/10 - 훌륭해요

Alicia

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jiwon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Casey W. 님, 2024년 2월 22일
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 - 훌륭해요

Andre

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby service. Bath fan did not work or the remote for the tv.
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 22일
Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. Rest assured, we take guest feedback seriously and are committed to ensuring a comfortable experience for all our visitors.

10/10 - 훌륭해요

Stephen

연인과의 여행
Close to theatre
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel to the local theatres! We are delighted by your rating and review of our high hospitality standards. We appreciate your business and look forward to welcoming you back again.

4/10 - 별로예요

Alexander

No
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.

2/10 - 너무 별로예요

Xavier

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Totally outdated, run down. Poor customer service.
2024년 2월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We appreciate your business.

4/10 - 별로예요

Keith

가족 여행
Small and uncomfortable
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for taking the time to review your recent stay. Your honest opinion goes a long way into helping us improve ourselves so that we can better care for our cherished guests. Our hotel building, built in the 1920s does have that old-timey architecture on most of our floors, leading to some very cozy-sized rooms. With that struggle that we have here at the Courtyard Boston Downtown, we do our best to boast the beautiful spaces accessible to all of our guests, including our 15th floor lounge space with complimentary water and our Elk's Room located right by the main entrance to our lobby.

10/10 - 훌륭해요

cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
was close to the theater and had plenty of dining options within walking distance
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Our location is definitely one of the things we are proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!

10/10 - 훌륭해요

Heather 님, Leeds

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The valet was very friendly and helpful
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 1월 29일
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

8/10 - 좋아요

Kara

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great but the room was very warm. They came and fixed it right away. The only other thing was that I left a big fluffy sweater in the wardrobe and called later that day to see if they had it. They told me that no one found it. That just made me sad that it went missing or was thrown away. Everything else was wonderful.
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 1월 29일
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 - 훌륭해요

Tiffany

좋아요: 편의 시설/서비스
The staff here is absolutely incredible. I can probably count on 2 hands the amount of times in the 20 years I’ve stayed at hotels that staff was this nice & genuinely seem like they care about the job. The rooms were INCREDIBLY clean which is super important. Eat off the carpet clown. What I would say is the hotel could use some updating; as far as room furniture, lobby offerings, etc. Would really make this a destination location, esp with the W and Moxy on the corner. Overall very good experience. Thank you!
2024년 1월에 2박 숙박함
답변 제공: Casey W. 님, 2024년 1월 29일
It’s great to know that your stay with us at the Courtyard Boston Downtown was as enjoyable as we hoped it would be. We will be sure to share your fantastic comments with our housekeeping and maintenance teams, who take special pride in the upkeep of our rooms. We’re looking forward to having you again as our guests!

10/10 - 훌륭해요

Arief

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location for my trip purposes.
2024년 1월에 2박 숙박함
답변 제공: Casey W. 님, 2024년 1월 29일
Our location is definitely one of the things we are proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The person who checked me in was wonderful. Felt authentic and real. The bartender at the restaurant was very courteous and attentive
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 1월 18일
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 - 훌륭해요

Justine

좋아요: 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Raul

2024년 1월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.

6/10 - 괜찮아요

Himanshu

2023년 12월에 6박 숙박함
답변 제공: Casey W. 님, 2024년 1월 29일
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.

10/10 - 훌륭해요

Ashley

2023년 12월에 5박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Jose Luis Gerson Rojas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Todo muy bien, pero el que cobren por el estacionamiento $65 usd se me hace una exageracion
2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 1월 18일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great area. Close to many attractions.
2023년 12월에 2박 숙박함
답변 제공: Casey W. 님, 2023년 12월 27일
Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!

10/10 - 훌륭해요

Melixsa

2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thank you for the review. We look forward to seeing you again soon!

10/10 - 훌륭해요

Ruo-Yu

2023년 12월에 3박 숙박함
답변 제공: Casey W. 님, 2023년 12월 27일
Thank you for the review. We look forward to seeing you again soon!

8/10 - 좋아요

Afshin

2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2023년 12월 27일
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 4박 숙박함
답변 제공: Casey W. 님, 2023년 12월 27일
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy Staff Makes All The Difference
Everyone from the registration staff to evening bar staff to wait staff and housekeepers were all extremely friendly and seemed happy working there, which you don’t often see. It was a birthday trip for my husband and the stay actually became one of the highlights of the trip and not just a place to lay our heads at night.
2023년 11월에 2박 숙박함
답변 제공: Casey W. 님, 2023년 12월 21일
Thank you for choosing Marriott, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very nice well taken care of . convenient amenities. comfortable beds.
2023년 12월에 2박 숙박함
답변 제공: Casey W. 님, 2023년 12월 18일
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

10/10 - 훌륭해요

David

2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2023년 12월 21일
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

8/10 - 좋아요

Joanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for theater district, quite noisy as 2:30am.
2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2023년 12월 18일
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards.

10/10 - 훌륭해요

Allie

2023년 12월에 3박 숙박함
답변 제공: Casey W. 님, 2024년 2월 8일
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 - 훌륭해요

Michael

답변 제공: Casey W. 님, 2024년 2월 8일
Thanks for brightening our day! We look forward to being here for you on your next visit!

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very nice and efficient.
2023년 12월에 1박 숙박함
답변 제공: Casey W. 님, 2023년 12월 18일
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!