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손더 907 메인 여행 후기

4 out of 5
손더 907 메인
907 Main Street, Cambridge, MA

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 337개 이용 후기 중 174개" "
평점 8 - 좋아요. 337개 이용 후기 중 71개" "
평점 6 - 괜찮아요. 337개 이용 후기 중 42개" "
평점 4 - 별로예요. 337개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 337개 이용 후기 중 27개" "

9.0/10

청결 상태

7.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

KYOUNGJU

2023년 9월에 5박 숙박함

6/10 - 괜찮아요

Kerri 님, Redmond

출장 여행
좋아요: 청결 상태
Small but clean room. Check in was easy; nice front desk staff. Nice location. Very noisy! Music all hours of the night, every little noise from adjoining rooms and hallway could be heard. Sheets did not fit the bed and kept coming up, making it very uncomfortable. I asked for a blanket but none could be found. No Netflix on the tv. Shower was very hot and lovely; water and ice in hall a nice touch. Sonder is fine but the lack of a blanket, terrible bedding and noise means I would not stay at this location again.
2024년 5월에 4박 숙박함
답변 제공: Sonder 님, 2024년 5월 21일
Hi Kerri, your feedback is important to us. Hi Name, thank you for your honest feedback and we’re sorry for the nearby noise levels. This is a popular neighborhood with a buzzing nightlife, and we feel awful about it disrupting your stay. We were unable to relocate you as we were fully booked, but please reach out to us before your next stay, and we will provide complimentary earplugs and a white noise machine. We're sorry for the trouble with the bedding. This property has Chromecast, so you can stream things like Netflix from your devices. We hope to show you a more seamless visit next time.

6/10 - 괜찮아요

Edward

좋아요: 청결 상태, 숙박 시설 상태 및 시설
I had a two-night stay at the hotel. I planned to work from hotel, but the internet went out and well as cable the first night (Friday 1AM) I was there, and the internet was never restored. As result, I had to go to coffee shops and McDonald's to conduct limited work due to privacy. In addition, I had schoolwork which I could not do when I needed to do it. There was never an update on the status from anyone in the hotel. In these times, internet is a staple for travelers. There should a partial refund for the lack of communication on the situation which caused inconvenience for customers staying there those nights.
2024년 5월에 2박 숙박함
답변 제공: Sonder 님, 2024년 5월 20일
Hi Edward, we're very sorry for the issues with the WiFi during your stay. We know that this is very important for many guests and we're sorry for the lack of communication and delay in fixing this. this is not the experience we want for you or any of our guests. Our guest services team is reviewing your stay and may be reaching out to you for more information.

6/10 - 괜찮아요

Raesetje

좋아요: 청결 상태
There was no wifi in the building
2024년 5월에 2박 숙박함

2/10 - 너무 별로예요

Babak

출장 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Sonder does NOT have parking. They requested to check in by sending them cc and driver's license process and they send you a code. This was done as part of securing the room and they mail you a code... essentially they strive on having no personal touch and minimizing human contact. Not a big fan of this type of experience.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location and the rooms are awesome. So Boston!!
2024년 3월에 5박 숙박함

6/10 - 괜찮아요

Marco

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Il servizio è scadente
2024년 4월에 5박 숙박함
답변 제공: Sonder 님, 2024년 4월 29일
Hi Marco, we're sorry for dropping the ball with service. We'd like to learn more about your experience so we can improve for next time. Please feel free to reach out to our support team at any time to discuss this further.

6/10 - 괜찮아요

Shari

가족 여행
It definitely felt safe. I liked that you could ask a question when you needed something, and usually quite resourceful. What I didn't like as much was the information on how to get new towels. I stayed for a week, and there were supposed to be towels on the 2nd, third and 4th floors, in the essentials closet, but there were never any. I had to hunt them down from the cleaning staff, and they had to find a full set on the various different floors, so it took some time. If you are staying for a week, you should have complimentary towels, half way in. You should also have at least one complimentary cleaning during that time frame, not have to pay for it, if you want it. You should also have someone come in a take out the garbage/recycling once in that time frame, not have to be responsbile for it yourself. The bags don't fit in the various compartments for garbage and recycling even with putting a knot in the bag to make it smaller. The bathroom door kept closing on us, and the only way to stop it, was to bunch up a towel. We also had a fire alarm during one of the nights around midnight - it would be good to acknowledge it with an email the next day. So overall, it was an average stay, and the staff seemed helpful and friendly.
2024년 4월에 7박 숙박함
답변 제공: Sonder 님, 2024년 4월 23일
Thank you for sharing your feedback about your recent stay with us, Shari. We're glad that you felt safe and found our staff to be helpful and friendly. However, we apologize for the inconvenience you experienced with new towels and the lack of information about housekeeping. We offer guests the ability to book housekeeping services on demand for a nominal fee. This ensures guests can enjoy an uninterrupted and sustainable stay. Otherwise, we're happy to deliver fresh linens to your door. There are trash receptacles on each floor for guests to place trash. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 - 훌륭해요

Zhizhuo

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good value for the neighborhood. Great location and very convenient. Room was small but comfortable, well equipped, and very clean.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Within walking distance of MIT and the redline T station.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love everything about the Stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Honglin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great - right next to the subway station and close to both MIT and Harvard.
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Peter

출장 여행
Very good
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Corey 님, Steamboat Springs

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Informative communications about hotel and check-in process. REALLY comfortable beds/pillows! This is my "go-to" place if I'm staying in Cambridge.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Soonbeom

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are located in Cambridge, good quality of restaurants for students and travelers and really safe. It's good to see the village style of the harvard side and tech facilities style of MIT sides. There is nothing bad side of hotel specifically.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Alejandro

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
My recent stay at Sonder Main in Cambridge was nothing short of exceptional. From the moment I arrived, I was impressed by the attention to detail and the luxurious atmosphere of this upscale accommodation. Location: Situated in the heart of Cambridge, Sonder Main boasts a prime location. Surrounded by vibrant streets, trendy cafes, and iconic landmarks, it offers the perfect base for exploring the city. With easy access to public transportation, getting around was a breeze. Accommodations: The apartment itself was a haven of comfort and style. From the sleek modern furnishings to the fully-equipped kitchen, every aspect of the space exuded sophistication. The attention to detail was evident, with thoughtful touches throughout the apartment adding to the overall ambiance.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Yasuyuki

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great and the price is quite inexpensive in this area.
2024년 2월에 8박 숙박함

6/10 - 괜찮아요

meenakshi

출장 여행
좋아요: 숙박 시설 상태 및 시설
Quiet place
2024년 2월에 3박 숙박함
답변 제공: Sonder 님, 2024년 3월 1일
Hi Meenakshi, we appreciate you staying with us and leaving a review. We’re glad you enjoyed your time with us, and we hope you’ll consider us again for your future travels.

10/10 - 훌륭해요

Huining

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Stephanie

2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Stacey

출장 여행
좋아요: 편의 시설/서비스
Great!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Elodie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Lixue

2024년 1월에 12박 숙박함

8/10 - 좋아요

Gopi

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This is a good find! Very cozy place and kept clean around. I took star out as they don’t clean the room or set the bed at all u less you ask 24th earlier. Stay for 3 days needed a cleaning. Room is small compared to other standard places.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Wendy

단체 여행
좋아요: 청결 상태, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Alice

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great and smooth. The staff held onto our luggage and were very nice. The room was bigger than we expected. The only issue was that even though we were given an accessible room (none of require accessibility option), the light switches were low, but everything else was quite high. The coat rack was very high, so even my shorter friend needed my help putting their coat up. This is not an issue for us, but I could see this being an issue if someone who did need an accessible option were to stay in this room. Overall though, everythinf was fantastic.

10/10 - 훌륭해요

Rafael

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful facilities. Nice staff. Great location. Very clean.
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Julian

출장 여행, 가족 여행
좋아요: 청결 상태, 객실의 편안함
Great place to visit Boston and MIT
Great location, walking distance from the subway. It all looks new and staff is friendly and helpful.
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Yuncong

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I am writing to express my disappointment with the unhelpful service received during my recent stay. The front desk staff, when approached for parking information, directed me to the Cambridge government page and refused to share local parking insights, citing policy. Such interactions marred my experience, and I believe improvements in customer service are essential.
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Very good deal
Some other reviews were true: the bed sheet was noisy, a hair on the toilet seat. Those happened in my visit too. But for the price and location, this is still a very very good deal. Will stay here again if I am the area again.
2023년 12월에 9박 숙박함

6/10 - 괜찮아요

jon

2023년 12월에 2박 숙박함
답변 제공: Sonder 님, 2024년 1월 8일
Hi Jon, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

10/10 - 훌륭해요

YIFAN

2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Tim

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sonja

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful little spot! Not like a typical large scale hotel, but honestly I liked this way better. There isn’t a key or key card, it’s all keypads, which I think is easier so you don’t lose you key and get locked out, There isn’t front desk staff 24/7 but there is the app that helps with questions or assistance. The room is a little on the smaller side but honestly didn’t bother me at all, I got the deluxe room that had the breakfast nook sort of thing by the window and I loved it. There’s 2 restaurants and bars in the hotel, and there’s tons to eat in walking distance. Overall highly recommend!
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Sara

2023년 12월에 4박 숙박함

8/10 - 좋아요

Edixon

출장 여행
좋아요: 청결 상태
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Torita

2023년 11월에 5박 숙박함

8/10 - 좋아요

karen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice staff. quiet room. only negative: sheets/duvet cover very noisy, and bottom sheet didn't alway stay anchored on mattress. overall, though, a lovely hotel.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Raya Shannen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy online check-in via their mobile app. Room was excellent, clean, and the view was also great. Necessities were provided, the essentials closet was a unique addition and it was nice that we can go get what we need for our room there. Requested for a room cleaning and I was happy to see that they changed the bedsheets. Overall a pleasant stay. I look forward to staying at Sonder for my future travels.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Niall

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Bertha

출장 여행
Great location but check-in process is terrible. They require that you do it on line and they ask a lot of private information and pictures of you and drivers license that is not necessary to upload onto the internet and their website. This also allowed them to send me numerous emails (more than 15) subsequently which is extremely bothersome. I am still getting marketing emails from them weekly. What happened to the regular check in procedure where the front desk looks at your ID?
2023년 11월에 3박 숙박함
답변 제공: Sonder 님, 2023년 12월 8일
Hi Bertha, your feedback is appreciated. We aim to make our check-in process easy and seamless, and we apologize that this was not the case here. All of our required steps are built to ensure your safety as well as our own. We hope to have the opportunity to host you again and show you a better experience.

10/10 - 훌륭해요

jovany

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay. Clean and friendly
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Gregory

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Owe

2023년 11월에 8박 숙박함

10/10 - 훌륭해요

Isabella

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

4/10 - 별로예요

Matthew

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sonder 님, 2023년 11월 7일
Hi Matthew, thank you for leaving a review. We’re sorry your stay fell below expectations. We’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.

6/10 - 괜찮아요

Rosalie

좋아요: 청결 상태
별로예요: 객실의 편안함
Fine, if you don't care about short sheeting
The property is located in a very good area with restaurants and T station not too far. The staff was very nice, but front desk leave at 6 pm and you will need your phone/email to get to your room after that time. The room was very clean and bathroom well appointed. The down side... the sheets didn't fit the bed. The minute you sat on it, every corner popped off. Every night, we were fighting to keep the sheet in place. Also, the AC didn't really work. We turned it down to 66 and it didn't go below 70. Would I stay there again...no...unless they got sheets that fit the bed.
2023년 10월에 2박 숙박함