숙박 시설 정면
예약 가능 여부 확인

오션뷰 호텔 여행 후기

3 out of 5
오션뷰 호텔
East Overcliff Drive, Bournemouth, England

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 349개 이용 후기 중 69개" "
평점 8 - 좋아요. 349개 이용 후기 중 138개" "
평점 6 - 괜찮아요. 349개 이용 후기 중 94개" "
평점 4 - 별로예요. 349개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 349개 이용 후기 중 12개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Martin

출장 여행
좋아요: 직원 및 서비스
2020년 1월에 1박 숙박함

8/10 - 좋아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Moved to the Cottonwood Hotel - Ocean View closed
I was advised by staff at the Cottonwood Boutique Hotel that their sister hotel, the Ocean View Hotel was closed due to maintenance. So I can not give you feedback for that stay. However, I was given a room at the Cottonwood Boutique Hotel instead. Normally when I stay at the Cottonwood Hotel it is for a break and I always book the ocean view room. I had stayed on the Friday and Saturday I was put in a small double at the back of the building, so decided to book a double at the Ocean View for Sunday night because their doubles are bigger and the cost was a little less. So after finding out that the Ocean View was closed, I was upgraded from a double to ocean view twin room. The staff and management at the Cottonwood Boutique Hotel are always smiling, warm and welcoming and go the extra mile with service. I really appreciate that and always look forward to my stay.
2019년 12월에 1박 숙박함

8/10 - 좋아요

Neil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Didn't stay in the Ocean view as we were up graded to the cottonwood boutique which is right next door and owned by the same people but all the same very nice stay and friendly staff.
2019년 11월에 3박 숙박함
답변 제공: Reception Team 님, 2019년 12월 7일
Hi there , Thank you very much for your lovely words and taking the time to give us a review. Our customers are very important to us. We are looking forward to welcoming you back again!!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Keep staff, but refurbish and get new beds
The hospitality of the staff was great, however the beda were extremely hard and uncomfortable, no matter which room. They tried to help by placing us in different rooms, but the beda were all the same, no matter upgrade. We were upgraded to the neighbouring hotel they with, unfortunately same type of bed. Suggestion is keep the great staff, but refurbish the hotel to an up to date standard, and get beds where you can’t feel each single spring through the covers. The two hotels are typisk examples of faded glory, which was due an update 30 yrs ago. Yet the prices are similar to much newer hotels with a great standard.
2019년 10월에 3박 숙박함
답변 제공: Reception team 님, 2019년 12월 7일
Hi there, Thank you for taking the time to review the hotel in regards to your recent stay. Your feedback is highly appreciated. Regarding your comments to be improved, we will pass them to the correspondents departments. We look forward to welcoming you back again! Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buffet breakfast was good. There was No hair dryer .
2019년 10월에 1박 숙박함
답변 제공: The Ocean View Hotel, Reception team 님, 2019년 10월 12일
Dear Guest! Thank you for your review. It's highly appreciated. Our costumers are very important for us. Referring to the hair dryer, we apologize that we didn't provide you with one in your room but I would also like to mention that we do have and normally we provide one to each room at the hotel. Apart from that we are very glad you had a good stay with us and we hope to see you soon again!

8/10 - 좋아요

samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Thank you Samantha! We are very glad you had a good stay with us and we hope to see you soon again! Kind Regards, Reception team

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good location and position, upgrading required.carpets & windows need attention.
2019년 9월에 6박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Dear Guest, thank you for your reply. We hope you had a great time. Regarding your comments to be improved, we will pass them to the correspondents departments. Thank you again and we hope to see you soon! Kind Regards, Reception team.

8/10 - 좋아요

Walton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A satisfied Customer!
Very good!
2019년 9월에 1박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Thank you Mr. Walton! We are very glad you had a good stay with us and we hope to see you soon again! Kind Regards, Reception team

10/10 - 훌륭해요

Aidan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Dear Guest, Thank you for your 10/10 review! So pleased that you had such a great time and the atmosphere and staff really stood out for you! We look forward to welcoming you back again! Kind regards, Reception team

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Barely saw any staff, vending machine empty, shower didn’t work (shower head too full limescale) other that that was ok. Was on beach front so had a good view. They said free parking but when we arrived had yo pay £10 a day (3days =£30) quite a bit extra on top of bill.
Quite cosy at night
With a balcony
Quite big!
2019년 9월에 3박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 12일
Dear Guest, thank you for your honest review. Our customers are very important to us and is a pleasure for us to be able to accommodate you in our hotel! Thank you for the bathroom information, we will pass the comment to our maintenance team.Referring to the parking prices, I would like to say that our prices are in line with the market trend and it varies according to the season.I would also like to mention just for future reservations that when you make a reservation with any extra net the parking is not for free but when you make your reservation Directly with us the parking is FREE in our hotel.We are very sorry to hear that you didn’t enjoy your overall experience and that the hotel did not meet your expectations. We really hope to see you again and one more time we apologize about any inconvenient !!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Dear Guest, Thank you for your 10/10 review! So pleased that you had such a great time and the atmosphere and staff really stood out for you! We look forward to welcoming you back again! Kind Regards, Reception team

6/10 - 괜찮아요

Ian 님, Swindon

The staff were very friendly and helpful. But it was disappointing that their bar was closed and they didn't serve any evening meals. The hotel needs redecorating worn out carpets and cracks in the ceiling. The bathroom needs updating with an electric shower not just relying on the mixer tap in the bath.
2019년 8월에 4박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Hi Ian, thank you for your lovely words about our team and Hotel, we are very happy that you had a good stay with us. Regarding your comments to be improved, we will pass them to the correspondents departments. Thank you again and we hope to see you soon! Kind Regards, Reception team

10/10 - 훌륭해요

KEVIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly, clean, good breakfasts!
Very friendly staff, great position just across from the East Undercliff, enjoyed good food and entertainment in its sister hotel next door the Cotton Boutique with Paul Walker entertaining all the guests and passers by, really good breakfast in the Ocean View Hotel in the morning, all in all a lovely weekend.
2019년 8월에 1박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Dear Mr Kevin, Thank you for your 10/10 review! So pleased that you had such a great time and the atmosphere and staff really stood out for you! We look forward to welcoming you back again! Kind Regards, Reception team

10/10 - 훌륭해요

Petra 님, Mannheim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lage,Sauberkeit und Personal waren sehr gut.Zimmer war mit Meerblick,aber leider etwas zu warm ohne Klimaanlage.Alles in allem : sehr empfehlenswert.
2019년 8월에 7박 숙박함
답변 제공: The Ocean View hotel 님, 2019년 10월 6일
Dear Petra, Thank you for your 5/5 review! So pleased that you had such a great time and the atmosphere and staff really stood out for you! We look forward to welcoming you back again! Kind Regards, Reception team

4/10 - 별로예요

Philippa

2019년 8월에 4박 숙박함

8/10 - 좋아요

Anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: The Ocean View Hotel 님, 2019년 10월 6일
Thank you Anna! We are very glad you had a good stay with us and we hope to see you soon again! Kind Regards, Reception team

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location and the price were great. There was a nice outdoor pool, the staff were friendly and the hotel was clean. However, the hotel is old, dated, the floorboards creaked and the TV didn't work. Parking was cheaper in the street next to the hotel than at the hotel.
2019년 8월에 1박 숙박함
답변 제공: The Ocean View Hotel, Reception Team 님, 2019년 10월 12일
Dear Guest, thank you for your lovely words about our team and Hotel, we are very happy that you had a good stay with us. Regarding your comments to be improved, we will pass them to the correspondents departments. Thank you again and we hope to see you soon!

6/10 - 괜찮아요

Steve

별로예요: 숙박 시설 상태 및 시설
Have stayed in worse.
Generally ok. Staff excellent but hadn't a clue when I tried to order certain foods and avoid the BLT at all costs, pretty awful. Some things inthe bathroom didn't work properly, maintenance poor. Hotel dated and had to go to a sister hotel next door for food and beverages. However the room was discounted, so no complaints there. Hotels need to put more information up as to car parking etc. Doubtful that I would stay there again.
2019년 8월에 3박 숙박함
답변 제공: The Ocean View Hotel, Reception team 님, 2019년 10월 12일
Hi Steve, thank you for your honest review and lovely words about the staff. Our customers are very important to us and is a pleasure for us to be able to accommodate you in our hotel! Thank you for the bathroom information, we will pass the comment to our maintenance team. Also we are very sorry to hear that you didn’t enjoy your overall experience and that the hotel did not meet your expectations. Referring to the parking prices, I would like to say that our prices are in line with the market trend and it varies according to the season.We hope to see you again and one more time we apologize about any inconvenient !!

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Clean place, lovely staff. No amenities in hotel on a rainy day, there was no staff around to serve/offer a cup coffee, no music
2019년 7월에 5박 숙박함

8/10 - 좋아요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ocean view
Hotel a little dated and in need of a few improvement inside and out.. but overall for a weekend stay it was lovely, location nice, nice pool, garden in need of some TLC
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price, great location and service. Would stay again.
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

Agnieszka

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 3박 숙박함

8/10 - 좋아요

Ivelina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was near the beach and it was quite. Staff really kind, polite and helpful. It was very clean even though hotel is a bit old. Breakfast was really good. Our room was cleaned every day and towels changed. One thing was missing was having bar
2019년 7월에 4박 숙박함

4/10 - 별로예요

Christie

2019년 7월에 1박 숙박함

4/10 - 별로예요

Linda

좋아요: 직원 및 서비스
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 5박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
The foyer was nice, the rest of the hotel inside and outside is in dire need of cleaning and refurbishing.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big room, easy check-in, fantastic location, friendly staff
2019년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately for us, when we booked it was not clear that this hotel is currently only functioning as a B&B. The staff were lovely and the rooms were a big and clean with good facilities. The hotel is also well located. However, the children were disappointed as the pool wasn’t working, the bar and restaurant were shut and the lift and vending machine were out of order. I have a bad back and the children and I had to carry our cases up two flights of stairs. The staff are obviously trying hard to get it back up and running and were very helpful in recommending a pool at a hotel a few doors down which we were able to use if we bought food and drink; although this was very expensive. Staff also explained that we could use the hotel bar and restaurant next door (with 10% off food) and this was very good. There was though some problems with other noisy, rude and aggressive guests near our room who woke the children up by swearing and shouting and there was no one on reception to assist. There was a number to hotel next door but other guests informed us they had tried telephoning twice and there was no answer. I am unlikely to book via Expedia again!
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very helpful staff . Good breakfast.
2019년 6월에 2박 숙박함

8/10 - 좋아요

David 님, Oxford

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ocean view
Hotel looked a little dated but the room was updated. Good location, nice stay
2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Ionut

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
ทึ่พักไม่ได้เหมือนที่จองต้อสระแต่รร.นี้ไม่มีสระว่ายน้ำ รร.ลิฟเก่ามากนาน่ากลัว
2019년 5월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No staff in hotel property being renovated, had to go to sister hotel next door. Was not told when booking the hotel and as this was my first trip away on my own i felt vulnerable as i am a woman on my own.
2019년 4월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 4박 숙박함

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value
NIce area, easy to park, everything was clean and presented well. Friendly welcome ar Reception and also the bar.
2019년 3월에 1박 숙박함

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

Kerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
2018년 10월에 1박 숙박함

10/10 - 훌륭해요

wioleta 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
nice hotel close to beach lovely staff
lovely friendly place clean room helpfull staff lovely swiming pool
2017년 6월에 2박 숙박함

10/10 - 훌륭해요

Malgorzata 님, London, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooms a bit dated but overall positive experience
2017년 8월에 1박 숙박함

10/10 - 훌륭해요

Rene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal location for us
The room was very clean as was the hotel. Weddings at the weekend can be a nuisance, when they take over the pool for photos.
2017년 8월에 11박 숙박함

6/10 - 괜찮아요

Laraine

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Good stay in Bournemouth
Great hotel. Good location. Room with full sea view
2017년 8월에 1박 숙박함

2/10 - 너무 별로예요

Natasha 님, Slough

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Seriously out dated and in need of updating.
Room was a good size and bathroom was a good size. There was however no toiletries which you would expect for the price we paid. The bed was a small double and highly uncomfortable. It flared my sciatica up somewhat chronic. We did not sleep well due to the noise of the other hotel room doors... you'd expect some noise granted, it's not my first hotel stay but come on! those doors needed shaving and realigning. We were also above the bins so early rising due to the bins being emptied. Breakfast.... don't waste you time. Continental was cereal, yoghurt and croissant and cooked was buffet of bacon eggs sausages toms and beans. voila. that was it. Don't bother.
2017년 7월에 2박 숙박함

8/10 - 좋아요

Jas 님, Walsall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
We had seaview room and it was lovely. Hotel interior itself is bit outdated but its still comfortable. Swimming pool outside looked nice but didn't use it as weather was not good. They could do with having facilities like beauty/spa/hairdressing etc. Also hotel could do with a nice cafe where you can get snacks/meals at a fair price and not very expensive.When weather was bad in evening we used the bar and had sandwiches,not alot of variety,but could do with more choices..All hotel.staff are very welcoming and very polite and helpful. Beach is near walking distance about 20minutes,if you can walk that much,but you can take car and park near beach. Overall nice hotel and would definitely stay there again.
2017년 7월에 3박 숙박함

10/10 - 훌륭해요

sam 님, coventry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice friendly hotel with a pool,close to the beach
The staff were friendly and polite. Room was clean and very spacious. Location was good,just a short walk to the pier and loved the fact it had its own pool.
2017년 8월에 2박 숙박함