โOverall very good experience - the hotel, the rooms, cleanliness, staff, value for money, check in, check out, standard of rooms and facilities - All excellent. Except that there is cow dung smell when you open windows because of the farms and animals in the nearby houses, sheds etc. I understand its not related to hotel, but just rural locality. So i would still rate the hotel and stay as excellent.โ
โWe are returning to this stunning hotel for the 3rd time and love it here. Great service from staff they were able to give us a double room after we booked twin room available via hotels.com which was great.
The food is amazing, fish and chips is a definite go to, and 2nd night we had a 3 course meal closer to fine dining with famtastic quality.
Spa services were great we used both pool and steam room which work perfectly to feel fully relaxed. I have used the gym facilities in the past and...
โVery Scottish decorโ for some reason.
Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and...
โHouse is clean and tidy. The kitchen has everything we need. Water pressure and temperature in all bathroom are perfect. Overall we enjoyed our stay.
The heater in ground floor got very loud noise after few hours central heating been turn on. Need to turn up the heating,(e.g. from 0 to 2, from 2 to 3)to stop the noise.
There were high pitch "beeps" from ground floor which woke everyone in house at 3am and 3:30am on the first night. Sounds like the smoke detector but we were not sure. However,...
โI booked my stay at this hotel through Expedia. When I checked in I was told that I hadnโt prepaid through Expedia. Because I was tired after a long day, I paid as requested by the hotel . Through Expedia I requested this double payment to be returned. Over a week later Iโm still waiting.โ
