내부 세부 사진

브릿지워터 메리어트 여행 후기

4 out of 5
브릿지워터 메리어트
700 Commons Way, Bridgewater, NJ

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 638개 이용 후기 중 393개" "
평점 8 - 좋아요. 638개 이용 후기 중 163개" "
평점 6 - 괜찮아요. 638개 이용 후기 중 51개" "
평점 4 - 별로예요. 638개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 638개 이용 후기 중 17개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Shujath

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in process was a bit long for 3 rooms but rest of stay and staff was very good
2024년 5월에 2박 숙박함
답변 제공: Front Office Manager 님, 2024년 5월 18일
Dear Shujath, Thank you for taking the time to share your feedback regarding your recent stay at Bridgewater Marriott. We are delighted to know that you enjoyed your overall expereince with us. However, we sincerely apologize for the inconvenience you encountered at the front desk. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Dennis GomesFront Office Manager

10/10 - 훌륭해요

Shujath

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
After a little glitch at check in( which took a bit too long) the entire stay was very nice and pleasant
2024년 5월에 3박 숙박함
답변 제공: Front Office Manager 님, 2024년 5월 18일
Dear Shujath, Thank you for choosing Bridgewater Marriott and for sharing your feedback. We are delighted to hear that you enjoyed most aspects of your visit. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements to our overall guest expereince. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Dennis Gomes,Front Office Manager

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 5월 5일
Dear Stephen, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Bridgewater Marriott.Dennis Gomes,Front Office Manager

6/10 - 괜찮아요

Karen

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Nice and clean
2024년 1월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 4월 2일
Dear Karen, Thank you for sharing your experience with other travelers. We are thrilled that you found our hotel exceptionally clean during your stay. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great visit.Dennis GomesFront Office Manager

10/10 - 훌륭해요

Valerie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was friendly and very courteous would recommend this hotel to anyone
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 31일
Dear Valerie, Thank you for taking a moment to recognize our front desk associates here at Bridgewater Marriott. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable. We appreciate your recommendation and look forward to welcoming you back soon. Dennis Gomes, Front Office Manager

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Office Manager 님, 2024년 3월 26일
Dear Caroline, Thank you for choosing Bridgewater Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Dennis Gomes,Front Office Manager

8/10 - 좋아요

Abby 님, Southend On Sea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 1월에 4박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 4일
Dear Abby, We are thrilled to read about your stay and how much you enjoyed your time with us. Our team works hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review of Bridgewater Marriott; we look forward to hosting you again on your next visit to our beautiful city.Ron Rivera Director of Operations

10/10 - 훌륭해요

Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 29일
Dear Glenn, We are thrilled you had an excellent stay at Bridgewater Marriott, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Ron RiveraDirector of Operations

8/10 - 좋아요

Janae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 21일
Dear Janae, Thank you for choosing Bridgewater Marriott and for your generous rating. We are delighted to know that you enjoyed most aspects of your visit. We look forward to the pleasure of welcoming you back in the future.Ron RiveraDirector of Operations

8/10 - 좋아요

Jared

2024년 1월에 7박 숙박함
답변 제공: Director of Operations 님, 2024년 2월 4일
Dear Jared, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have met your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Bridgewater. It was our pleasure accommodating you. We hope you will make Bridgewater Marriott your home away from home whenever your travels bring you to our area.Ron Rivera Director of Operations

10/10 - 훌륭해요

Agnetta

2023년 12월에 2박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 2일
Dear Agnetta, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Bridgewater Marriott.Ron RiveraDirector of Operations

8/10 - 좋아요

Michael

2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2024년 1월 19일
Dear Michael, We appreciate you taking the time to leave your generous rating regarding your recent visit to Bridgewater Marriott. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Ron RiveraDirector of Operations

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 26일
Dear Thomas, Thank you for choosing Bridgewater Marriott and for the wonderful rating. Wishing you a Happy Holidays and a Joyous New Year! We are glad to know that you enjoyed our immaculate accommodations and impeccable service. We look forward to welcoming you back in the future.Ron RiveraDirector of Operations

2/10 - 너무 별로예요

George

단체 여행
별로예요: 직원 및 서비스
First thing first; The property is average and not as sparkly and shiny as it appears on these pictures; It’s a modern average Marriott. Anyways, where I am upset is with most of the staff and management. I requested robes and an extra towel when I checked in because I know they usually only leave 2. I never received them. The major concern begins at the fact that when I arrived in a room there was a smoke smell in the entire hallway. I complained about it. Then, when I get in the room, the sink is clogged and wont drain. I called up the concierge and let them know of the issue. They offered me to switch to a Double Queen but That is not what I payed for. They never ended up fixing the problem. I was awfully upset and filed a complaint upon checking out. Now, fast forward, I was charged a $250 SMOKE FEE for VAPING!!!! They tried to blame the smoke smell on me, because they claim they found “wraps” and then switched the story to they saw me vaping. Long story short, if you want to be disappointed, Then charged a smoke fee after complaining about things,Book here!!!!
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 25일
Dear George, Thank you for sharing a review of your stay. We are sorry for the oversights in your room and for the multiple issues you encountered that caused obvious inconvenience. What disappoints us more is that our team was not responsive to your needs. We will share your comments with our staff to ensure this is not repeated. We also apologize for the billing-related concern you outlined and for the frustration it caused. We will review the charges on your bill to check for any incorrect transactions, and one of our managers will reach out to you shortly. We appreciate your patience in the meantime. Ron Rivera,Director of Operations

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room itself was very well appointed and comfortable. The bathroom decor was quite nice,,,loved the shower set up.
2023년 12월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 11일
Dear Robert, Thank you for choosing Bridgewater Marriott. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with our accommodations. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Ron RiveraDirector of Operations

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 11월 19일
Dear Daniel, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Bridgewater Marriott. We look forward to your return and wish you all the best with your future travels.Grace Lizardo Director of Rooms Operations

10/10 - 훌륭해요

Alexander

2023년 11월에 1박 숙박함
답변 제공: Director of Operations 님, 2023년 12월 6일
Dear Alexander, Thank you for choosing Bridgewater Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you again soon.Ron RiveraDirector of Operations

10/10 - 훌륭해요

Mairo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 11월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 11월 12일
Dear Mario, Thank you for choosing Bridgewater Marriott. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Grace Lizardo, Director of Rooms Operations

10/10 - 훌륭해요

Agnetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were going for a family trip when my husband requested to stay at the Mariott in Bridgewater, NJ. It was has birthday weekend, so I made it happen. The staff was so polite and attentive. Thank you for a wonderful stay.
2023년 11월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 11월 6일
Dear Agnetta, Thank you for choosing Bridgewater Marriott for your family trip to our wonderful city. We are thrilled we exceeded your expectations for a fantastic experience and made the special day memorable. We also appreciate you mentioning our devoted associates for the excellent service they provided. We are grateful for your kind review and invite you to stay with us again the next time you are in the area.Grace Lizardo,Director of Rooms Operations

10/10 - 훌륭해요

carmine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 11월 4일
Dear Carmine, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Bridgewater Marriott. We look forward to your return and wish you all the best with your future travels.Grace Lizardo, Director of Rooms Operations

8/10 - 좋아요

Marit

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was no senter in the area.
2023년 9월에 7박 숙박함
답변 제공: Director of Rooms Operation 님, 2023년 10월 11일
Dear Marit, Thank you for choosing to stay with us at Bridgewater Marriott. We are glad to know you overall had a pleasant stay. That said, we regret not meeting all of your expectations and the disappointment this caused. We are grateful for your patience and look forward to welcoming you again.Grace Lizardo Director of Rooms Operations

8/10 - 좋아요

Neeley Sunshine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay
2023년 9월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 10월 4일
Dear M. Sunshine, Thank you for the wonderful review. We are thrilled we met your expectations for a great stay at Bridgewater Marriott. We appreciate your business and hope to have the pleasure of doing so again on your next visit to the city. Grace Lizardo, Director of Rooms Operations

8/10 - 좋아요

Joe

2023년 9월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 9월 11일
Dear Joe, Thank you for your rating of Bridgewater Marriott. We are pleased your stay with us was great, and we look forward to welcoming you back soon.Grace Lizardo,Director of Rooms Operations

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice experience. Staff was excellent!
2023년 8월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 26일
Dear Elizabeth, We are incredibly pleased you enjoyed your stay at Bridgewater Marriott and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest; we look forward to your next visit.Grace Lizardo Director of Rooms Operations

10/10 - 훌륭해요

Kristy

가족 여행
Breakfast cost what?
The hotel was very beautiful and there was a lot of space in the room. Checked in late and the bar was loud and busy. Breakfast also cost $22 (even for small children) which is a ridiculous price for breakfast food for an adult.
2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 2일
Dear Kristy, Thank you for choosing Bridgewater Marriott and for your high rating. We are delighted you enjoyed our charming property and spacious accommodations. However, we regret not meeting all of your expectations regarding the breakfast. We appreciate your valuable feedback and look forward to welcoming you again soon. Grace Lizardo, Director of Rooms Operations

10/10 - 훌륭해요

Saad

2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 2일
Dear Saad, We are delighted you had an outstanding stay at Bridgewater Marriott and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Grace Lizardo, Director of Rooms Operations

10/10 - 훌륭해요

Eric

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff was exceptional!
2023년 7월에 2박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 2일
Dear Eric, We are delighted you enjoyed our spotless accommodations and that our dedicated associates exceeded your expectations. Thank you for choosing Bridgewater Marriott and for your lovely feedback; we look forward to your next visit.Grace Lizardo, Director of Rooms Operations

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
When we arrived there were a lot of people checking in before us. I heard the conversations with those folks and the staff. Very friendly and very helpful. When it was our turn, we were checked in and have a nice day. No one told us where the pool was, I had to ask about breakfast. I feel like because we used Expedia we were looked down on. When we checked out, the email receipt stated $0. The email also stated we could check out on our TV. I could not see anywhere to check out there. We went down to the desk (5:15am) and wasn’t sure anyone was there. Someone did come out. Said we’d get an emailed receipt. I didn’t get any further emails, but I see I’m being charged $10. We were in this room for about 3 hours before we went to sleep. What did we do that cost $10?? No email to explain. Ridiculous. Not worth the money, and I’ve stayed there before. Never again.
2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 4일
Dear Michele, Thank you for choosing our hotel for your recent stay and for taking the time to post your feedback. Please accept our sincerest apologies regarding the difficulty you had with our service and staff. We always strive to treat everyone with dignity and respect, and we are disappointed to read your claims. That said, we will review this on our end. We also regret the matter related to any additional charges. Your patience is appreciated, and we will share your message appropriately. Grace Lizardo Director of Rooms Operations

8/10 - 좋아요

Robert

2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 24일
Dear Robert, Thank you for rating your experience at Bridgewater Marriott. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.Grace Lizardo Director of Rooms Operations

10/10 - 훌륭해요

Gerald

2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 24일
Dear Gerald, Thank you for your fabulous rating and for letting us know your stay at Bridgewater Marriott was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Grace Lizardo Director of Rooms Operations

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Director of Rooms Operations 님, 2023년 8월 4일
Dear Kristen, Thank you for sharing the nice rating about your experience at Bridgewater Marriott. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Grace Lizardo,Director of Rooms Operations

10/10 - 훌륭해요

Tamara

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always enjoy a Marriott trip! The room was clean and gorgeous. Only thing I would be add would be allowing the tv to cast from your phone and a microwave.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Richard

2023년 6월에 2박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi Richard,We're glad you enjoyed your visit to Bridgewater! We hope to welcome you back for a future visit.

10/10 - 훌륭해요

Laura

2023년 6월에 1박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi Laura,Thank you for your positive review! We're glad you enjoyed your visit to Bridgewater! We hope to welcome you back for a future visit!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is clean, staff is friendly.
2023년 6월에 1박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi John,We're glad you enjoyed your visit to Bridgewater! We look forward to welcoming you back for a future stay!

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi Kim,Thanks for sharing your experience. We're glad you enjoyed your visit! We look forward to welcoming you back for a future stay!

10/10 - 훌륭해요

Maria

2023년 6월에 2박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi Maria,We're glad you enjoyed your visit with us! We look forward to welcoming you back for a future stay!

8/10 - 좋아요

Louis

2023년 6월에 1박 숙박함
답변 제공: Michael 님, 2023년 6월 23일
Hi Louis,We hope you enjoyed your recent visit to our hotel. We look forward to welcoming you back for a future visit.Sincerely,Michael

10/10 - 훌륭해요

Matthew 님, Bridgewater

2023년 6월에 1박 숙박함
답변 제공: Michael 님, 2023년 7월 19일
Hi Matthew,We're glad you enjoyed your visit! We look forward to welcoming you back for a future visit!

10/10 - 훌륭해요

Kenia

2023년 5월에 5박 숙박함
답변 제공: Michael 님, 2023년 6월 23일
Hi Kenia,Thank you for leaving us a positive review! We look forward to welcoming you back!Sincerely,Michael

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is conveniently located near major highways and thoroughfares.
2023년 6월에 1박 숙박함
답변 제공: Michael 님, 2023년 6월 23일
Hi Robert,We're glad you enjoyed your visit! We look forward to welcoming you back for a future stay!Michael

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very loud! I could hear everything in room next door. Loud guest in the hallway, lots of doors slamming…
2023년 5월에 1박 숙박함
답변 제공: Michael M 님, 2023년 5월 23일
Hello,We're sorry that your visit had some noise disturbances during your visit. We can look into changing rooms for a future visit if there is an issue with excessive noise.Sincerely,Michael

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very enjoyable stay. Staff was very friendly and professional. Food was delicious. Clean room. Comfortable bedding.
2023년 5월에 1박 숙박함
답변 제공: Michael M 님, 2023년 5월 22일
Hi Pamela,Thank you for leaving a positive review! We look forward to welcoming you back for a future visit! Sincerely,Michael

10/10 - 훌륭해요

Kristopher

2023년 5월에 1박 숙박함
답변 제공: Michael 님, 2023년 6월 12일
Hi Kristopher,We're glad you had a great visit! We look forward to welcoming you back!Sincerely,Michael

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Michael M 님, 2023년 5월 22일
Hi Jacqueline,Thank you for leaving a positive review! We look forward to welcoming you back for a future visit!Sincerely,Michael M

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Michael M 님, 2023년 5월 14일
Hi Stephen,We're glad you had a great visit! We look forward to welcoming you back for a future visit!

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleased!!
The staff very helpful In every way!! Breakfast buffet DELICIOUS
2023년 4월에 1박 숙박함
답변 제공: Michael M 님, 2023년 5월 2일
Hi Kim,We're glad you enjoyed your visit and had great interactions with our staff! We look forward to welcoming you back!

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 2박 숙박함
답변 제공: Michael M 님, 2023년 5월 2일
Hi James- We're glad you had a great stay with us! We look forward to welcoming you back for a future visit!

6/10 - 괜찮아요

Ramesh

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was not organized and there was a lot chaos. They allotted us rooms that were not ready.They then rectified the problem. The house keeping manager, Louise,was very kind and helpful and went out of the way to correct the problem. Again, on the day of check out, Housekeeping entered the room with their keys when we had not yet checked out as we were getting ready.
2023년 4월에 1박 숙박함
답변 제공: Michael 님, 2023년 4월 17일
Hi Ramesh,Thank you for your review and we're sorry that your stay was as perfect as it could have been. We're happy that Louise was able to correct the problem. We'll be sure to discuss this as a team so improvements can be made to the overall guest experience.Thank you for your business,Michael M

8/10 - 좋아요

Josh

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Michael M 님, 2023년 3월 29일
Hi Josh,Thank you for providing a positive review following your visit. If there was anything we could have done to make your visit more enjoyable, please call our front desk and ask to speak to Grace. We hope to welcome you back for a future visit!Sincerely,Michael