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호리즌 여행 후기

2 out of 5
호리즌
29-31 New Steine, Marine Parade, Brighton, England

이용 후기

5.6
평점 10 - 훌륭해요. 205개 이용 후기 중 24개" "
평점 8 - 좋아요. 205개 이용 후기 중 49개" "
평점 6 - 괜찮아요. 205개 이용 후기 중 48개" "
평점 4 - 별로예요. 205개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 205개 이용 후기 중 54개" "

5.6/10

청결 상태

7.0/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

4/10 - 별로예요

Mamta

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad
Terrible hotel, very dirty. Room slightly cold. Cup and spoon for tea and coffee was dirty. No towels on arrival but were supplied afterwards.
2022년 12월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Actual picture of horizon
Hi, I’ve faced the worst ever experience in my entire life while staying here. I booked the room before 3 hours of arrival. It was very difficult to find the location. There was no sign or anything outside. Not even door number. I reached there and they didn’t let me in even after i show all my booking details and id. I stayed outside in cold for almost 1 hour for them to verify my booking. Even after i showed my booking they were very rude to us. They told us they cant let me in and give room. Then after i got the help from hotels.com assistance i got a chance to let inside. I don’t know whether after all these issues they gave me the worst room to me. Right after seeing the room i left the property. Let this not happen to anyone again Thanks
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Christoffer

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hemsk vistelse.
Ett hemskt hotell som bara har en bra sak och det är läget. Allt annat är hemskt. Mögligt badrum. Iskallt i rummet pga fönster som knappt är stängda och värmen är avstängd. Gick inte att få varmt vatten varken i duschen eller i handfatet.
2022년 11월에 2박 숙박함

8/10 - 좋아요

Gary

2022년 11월에 1박 숙박함

4/10 - 별로예요

Sandrine

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No value for money
Reception staff was friendly and helpful. The room was disappointing- no heating (it was 10 degrees outside) and no extra blanket in the room, the bedside lamps didn't work and there was only a few coat hangers on a rail to store clothes. On the plus side, the reception staff gave me an electronic heater after i complained and the view on the pier was suberb. Disappointing for the price!!
2022년 11월에 1박 숙박함

6/10 - 괜찮아요

Ashley

2022년 11월에 2박 숙박함

2/10 - 너무 별로예요

Melanie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The worst place we have ever stayed, room dirty, faulty electrics, uncomfortable bed, pillows like rock, no toiletries, self haning off wall, no hot water, no heating. Tiny ripped quilt.
2022년 11월에 2박 숙박함

4/10 - 별로예요

Elliot

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff were really friendly but there are no staff in the property after 8pm. Other guests were really noisy but as no staff so couldn't get help with the noise still going on at 3am. Room smelt of smoke and not very clean. Mold on the walls in the bathroom. Comfortable mattress but awful pillows. Awful WiFi. Wouldn't stay here agaun
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Helen Hvenegaard

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Har ikke prøvet noget liggende før.
Det bedste ved værelset var: rent sengetøj og et toilet der fungerede. Og så det andet: brusedørene var ved at falde fra hinanden, vi turde ikke tage et bad. Vinduerne kunne ikke lukkes helt, så det trak helt vild ind. Gardinerne blafrede og vi turde ikke røre ved vinduerne, af skræk for at de skulle falde ud. Døren ind til værelset stod og klaprede, fordi der var gennemtræk. Bordet i værelset var i stykker. Bordet sad ikke fast til benet. Der var gummilagner i sengene. Skidt i krogene. De havde ikke styr på bestilte værelser. Vi var glade for, at vi kun skulle overnatte en enkelt nat.
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

Daran

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel (Squat) is a disgrace the toilt areas were broken and had fesses on them mould broken windows dirty broken flooring .. i would like someone to call me please
2022년 11월에 1박 숙박함

4/10 - 별로예요

Lydia

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was the cheapest option that’s why we chose it. It was grim, there was barely any toilet roll for us and nobody at reception to ask for more. Really dirty and mouldy bathroom, with the sink in the bedroom which was odd. Window wouldn’t shut so room was freezing, had to lay towels over the duvet to try and warm up. Tv didn’t work. Hallways stunk of weed which seeped into the room. Also they wanted to charge £25 if you arrive after 8:30pm which is insane! That was half the price of the room. Just do yourself a favour and don’t stay here lol

6/10 - 괜찮아요

Lorna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Its in walking distance to shops, bars, restaurants, seafront. Ideal if you just want a base. Bed was nice and comfy and room was clean. The guy on reception was nice, polite, helpful.

2/10 - 너무 별로예요

Chris

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Sink had debris stuck in plughole
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Daniel

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid!
Disgrace of a hotel. Will not go back, bathroom had mould in the shower windows broken & boarded up with wood. The pictures on the advertisement is not what you get they look like were taken from a different hotel. Rooms smelt of smoke. Gaps in walls & doors which made it very cold at night. Over our 3 night stay no house keeping was done to empty bins fresh towels etc. Room was very dirty & staff didn’t really care.
2022년 10월에 3박 숙박함

2/10 - 너무 별로예요

Tanya

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was terrible. The room did not look like any of the pictures. Upon arrival, there was a pile of dirty towels and laundry in my room, and i had no clean towels or toilet roll. The bathroom stank and had mould. After discussing with the receptionist, they took the dirty laundry and gave me a fresh towel, but no toilet roll. The cups, kettle and teaspoons were also dirty. There was no heating, and the window would not fully close, so was very could. Also, the duvet was very thin. The hallways were very thin and most of the flooring/stairs/doors were very creaky. The walls were very thin and i could consistently hear people throughout the nights. The room was not cleaned at all during my 3 night stay. I was charged to leave my luggage for a few hours on the day of check out. Location and wifi were decent.
2022년 10월에 3박 숙박함

6/10 - 괜찮아요

Georgia

2022년 10월에 1박 숙박함

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 직원 및 서비스
Great location next to the pier, although the room could do with an massive upgrade! Other than that no complaints
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Chris

2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Rhys

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very old and run down would definitely not stay again
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

April

2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Lydia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn’t bother again
Room was the cheapest option around that wasn’t a hostel so we went for it, but was still expensive for what it was. £115 for one night but the room was really run down. It’s opposite a park too which is loud at night as it seems groups of men sit drinking on the benches. Ceiling was wallpapered which was odd. The toilet seat was too small for the bowl and wasn’t fastened on properly which wasn’t great. Chairs were really stained. Walls had stickers from previous guests clothing. Hallway was really loud when wind blew or other guests shut their doors (would make your door rattle). Parking around there is an absolute nightmare too
2022년 9월에 1박 숙박함

4/10 - 별로예요

Amy

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Bilgin

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

4/10 - 별로예요

Ben

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Johnny

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Dammigt
Smutsig toa, toasits trasig. Saknades schampo. Tomma schampo behållare trots att det stod i beskrivningen att det skulle finnas. Allmänt dammigt.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The staff were friendly, beds were comfy and when we asked to me moved as our room was too high for my mobility they were very accommodating all in all we had a pleasant stay
2022년 8월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money.
I booked a double bedroom for a night at Hotel Horizon because I had an early hospital appointment (7.15am) at the Brighton County Hospital. The hotel is only 8 mins on foot to the pier and 8 mins to the town centre. I made sure I checked in within the 3pm to 8pm window and it went very smoothly. The receptionist was extremely pleasant and helpful. I was given information how to get back into the hotel after the checkin window and how to get to the hospital on foot and how much time I should allow myself to get there with plenty of time to spare. I could not asked for a more comfortable stay at the price I paid at the height of Summer in Brighton. The room was clean and the bed was comfortable. There’s even a lovely beach view where the pier was visible from the room. There was plenty of coffees and teas as well as a couple of packets of biscuits which were most welcome. It’s also fact the the interior of the hotel, like carpet and woodwork are desperately in need of an overhaul. Overall, a pleasant stay.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

Martin

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Magdalena

2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Mehmed

2022년 8월에 1박 숙박함

4/10 - 별로예요

Brendan

2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Josie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Stayed here with my sister for pride weekend it’s definitely more of a place to put your head down but it’s exactly as advertised. It’s a amazing location right by the beach and pier so was easy to get to everything!! The room was nice, bed was comfortable the en-suite is small but you can use it. You have a kettle and a tv in the room. I’d definitely stay again
2022년 8월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Wouldn't recommend
This hotel needs to be closed and completely refurbished and deep cleaned before allowing any new visitors. The room was very basic and the beds uncomfortable for even one nights sleep for the price paid with the bathroom minute and not very clean. Would not recommend or stay again.
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Jamie

별로예요: 청결 상태
Okay
I found excrement on the toilet roll after we first checked in. There are a lot of stairs and no lifts. Also there were festivals not far away on beach until late at night. The water in the shower was barely warm on the highest setting although there had just been a heatwave. The good point was that it was cheaper than other places that were close to the beach.
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Leah

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked the location, I didn't like that it was dirty and had lots of dust and the shower was broken the toilet seat broken, almost fell in the toilet
2022년 7월에 2박 숙박함

2/10 - 너무 별로예요

Wendy

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Diksha

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were kind and polite. However, the property inside is darker and more shabby than harry potter's closet. Old carpet, very old bathroom. Some left-over body wash in the room. Worst of all, the shower was either scalding hot or freezing cold. I realised that at 10pm in the night. I did mention it to the staff in the morning and asked for a refund. The receptionist assured he would escalate to the manager and let me know.
2022년 7월에 1박 숙박함

4/10 - 별로예요

Joanna

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dissapointing and too expensive for what it was.
The room wasnt clean. Thick dust on the headboard and in corners of the room. Bedside lamp flickered alot. No bath towels. Only one toilet roll. No shower gel in shower despite there being two containers but both were empty. One window didnt open. Asked for a bath towel but didnt get one. Had to dry myself with hand towel after shower. One good thing was the view of the beach and the location of the hotel. Paid £180 for one nights stay which was alot of money for so much to be wrong.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Mel

2022년 7월에 2박 숙박함

6/10 - 괜찮아요

Jayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bedding clean that’s it , very out dated depressed me when I walked in the room , it’s ok if you just drop your bags of and go straight out , won’t stay again, I said can I leave my suitcases because we was early £5 and none return so don’t get they early unless you want to carry you luggage with you ☹️
2022년 7월에 1박 숙박함

4/10 - 별로예요

Yvonne

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disgraceful
The hotel looked ok from outside appart from scaffolding and in side was dull and very out of date our room was fairly clean the windows absolutely filthy which i supposed helped as our view was looking at scaffolding which they did not mention when we booked 2 out of 10
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Margaret

2022년 6월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horizon hotel
Very dirty and dated , no hot water, lots of facilities broken, nothing like pictures. Where hotel is so old you can hear every single movement from upstairs next door, so couldn’t sleep. Also was scaffolding work on front from 9am. Possibly the worst hotel I’ve stayed in all be it still £160 for one night
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Megan

2022년 6월에 1박 숙박함

6/10 - 괜찮아요

Corina

2022년 6월에 1박 숙박함

6/10 - 괜찮아요

HOSSAM

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 6월에 1박 숙박함