이봐! 5 성급 리뷰를 남겨주셔서 감사합니다! 네가 여기있는 동안 우리 직원들이 너를 돌봐 주었다니 너무 기쁘다. 우리의 보수 공사에 대한 최신 정보를 찾으십시오. 곧 다시 보길 바랍니다. 건배! Daniel M, 총책임자

Hi Katherine!Thanks for the lovely feedback - we love you just the same in return! We shall see you soon, and we can't wait!Cheers,Niko

Hey Natalie!Thanks for the review and loving on us so much!! We love you even MOREE!!!Cheers,Niko

Hey Lauren,Thanks for the review. I hope you're well. Cheers,Niko

Hey Michael. We are thrilled we will be seeing you again! Thanks for the kind words! :)Cheers,Niko

Hey Chris,Thanks for the feedback. We are over the moon that you loved your time here. See you soon!Cheers,Niko

Hi Steve,Thanks for loving us! We love you just as much in return.Cheers,Niko

Hi Ana,Thanks for the great review and kind words. We loved having you here as much as you loved being here! Hopefully we will be seeing you again soon.Cheers,Niko

Hi Patrick,Thanks for taking the time to submit your review. We are thrilled seeing that you loved it here so much. I am glad that we were able to make it a comfortable home for you whist with us for a week. Hopefully we will be seeing you again soon. Cheers,Niko

Hey Stewart,Thanks for the fabulous review. Hopefully we will see you soon!Cheers,Niko

Hey there Ryan,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Good morning Kevin,We hope you are well.Thank you for your feedback and we are sorry to hear that you have not fully enjoyed your stay.We will look into your comments and share with the team, so we can look at improving our offering.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hi Marguerite,Thank you for taking the time to review your stay with us. We are thrilled to see you loved your time here, and are looking forward to hopefully welcoming you back in the future!Cheers,Niko

Hey there Katrina,We hope you are well.Thank you for your feedback and we are glad to hear that you have overall enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!We are in the process of revisiting our pool area and hopefully we will be able to add more seatings.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Maree,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Anthony,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Tipu,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Danielle,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Tess,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Carl,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan and we love to read that Kirk managed your misadventures into a wonderful stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey Brian,Thanks for loving us! We love you right back. Here's to a fabulous year ahead! See you next time.Cheers,Niko

Hi John,Thanks for the fab review. We hope you're having a smashing 2024 so far!Cheers,Niko

Hi Joan,Thanks for the 5 stars. We love seeing that you enjoyed you time here and hope to welcome you back in the future. Cheers,Niko

Hi Rosalie,Thanks for taking the time to provide us with your thoughts on your stay. I am sorry to see we did not meet the service standard you have received before here at Ovolo The Valley. We have most certainly slipped in our communication and I am terribly sorry for this. I have taken a look into your comments around the parking and am sorry if it was not stipulated correctly to you. We do offer the valet for 60 per car/per night, however we always try to inform our guests of self parking options within close proximity of the hotel which was evidently missed on this occasion and I again am sorry for this miscommunication. Rosalie, I have taken the liberty of refunding you for the valet parking as a gesture of apology for our shortfall. Please note that this will be back in your account within 3-5 business days. As for the AC, this is something that we have noticed become a little more common during the warmer weather given the over usage of the units. We did miss this before your arrival during our checks, and I am sorry that this affected you. I will most definitely have the maintenance team investigate your comments about the loud AC and rectify any issues they find.If you require to chat any further about your experience with us, please don't hesitate to reach out. Cheers,Niko

Hi Steve,Thanks for the great 5 stars and kind words. See you again soon!Cheers,Niko

Hi Nickolas,Thanks for the great 5 stars. See you again soon!Cheers,Niko

Hey John,Thanks for taking the time to provide us with your thoughts on your stay. We are over joyed by the the kind comments and that your loved being here. Thanks for being such a fan of ours. Hopefully we will be seeing you again in the future. Cheers,Niko

Hi M,Thanks for the kind words and wonderful review. We are thrilled seeing you loved it here. Thanks for being a super fan.Hopefully we will be seeing you soon. Cheer,sNiko

Hi Hayato,Thanks for the great review. We hope you have a great onward journey. Cheers,Niko

Hey A P.Thanks for the 4 stars. Thanks for being a fan! See you again soon hopefully!Cheers,Niko

Good afternoon David,We hope you are well and enjoyed the celebrations during the festive season.Thank you for your feedback. We are sorry to hear that you have not fully enjoyed your stay.We will like to look into your thoughts and share with the team. If I can please ask for you to reach out to us so we can discuss a little deeper? We would love if you would find 2 minutes to write us and share more details of what did not work so we can look at improving our offering.Cannot wait to see you again soon hopefully!Niko & Ovolo The Valley Crew

Hey there Joshua,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan and we so excited to read that you loved the stylish rooms, our super friendly service.We are looking at improvements for our fitness room.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Carolyn,Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Daniel,We hope you are well.Thank you for your feedback and we are glad to hear that you have truly enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Shane,We hope you are well.Thank you for your feedback and we are glad to hear that you have truly enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan and so pleased to loved our amazing service.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Michael,We hope you are well.Thank you for your feedback and we are glad to hear that you have truly enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Good morning Joel,We hope you are well.Thank you for your feedback and we are sorry to hear that you have not fully enjoyed your stay.We will look into your comments and share with the team, especially around the mattress and see if a replacement is required.This is a comment that we have not received before, but thanks to your feedback, we will investigate so we can look at improving our offering.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Sigrid,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Ben,Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Peggy, Thank you for sharing your experience with us and we are super happy to hear that you had a great time.We pride ourselves for the level of service and energy that we deliver to our guests.We cannot wait to welcome you again soon.Warm regards,Roberto & Ovolo The Valley Crew

Hey there Ning,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Nisette,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Anne-Marie,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Bree,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Francisco,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew

Hey there Christine,We hope you are well.Thank you for your feedback and we are glad to hear that you have enjoyed your stay.We will look into your comments and share with the team: thank you for being a super fan!Cannot wait to see you again soon!Roberto & Ovolo The Valley Crew