Dear Setsuko,Thank you for taking the time to share your feedback with us.We are very sorry to know that your time with us fell below what you expected and wish that you had informed us of your concerns during your stay, as we would have found a solution for you.We hope we can provide you with an improved stay in the future.Kind regards,Cindy Cornelis, General Manager

Dear Sevak,Thank you for taking the time to share your review.We're pleased to hear that you found our Wi-Fi service and the cleanliness of our hotel to be satisfactory. Our team works hard to maintain a high standard of hygiene and connectivity for all our guests. However, we're sorry to hear that some aspects of your stay did not meet your expectations. We aim to provide efficient space utilization with our Cocoon design, which includes unique room features such as the in-room shower concept. While we understand that preferences vary, we do provide all necessary linens for our guests' comfort. Our hotel information does outline the amenities provided and, we strive to offer a comfortable experience at a budget-friendly price.We hope that you will allow us the opportunity to provide you with an improved stay in future. Best regards,Cindy Cornelis, General Manager

Dear Ana,Thank you for taking the time to share your feedback with us.Unfortunately, it seems that we did not meet all of your expectations. We always welcome our guests' feedback and suggestions for improvement.We hope to have the opportunity to welcome you back for a much-improved experience in the future. Warm regards,Cindy Cornelis, General Manager

Dear Jonathan,Thank you for taking the time to share your review.We're delighted to hear that you found our reception team to be friendly and efficient and that the parking facilities met your needs with great convenience. As for the room temperature and air conditioning, we offer air-conditioned rooms to ensure our guests' comfort, and we regret to hear that it did not function to your satisfaction. Regarding the bunk bed, our unique Cocoon concept includes providing the linen for guests to make the bed themselves, ensuring everything is fresh and to your preference.We hope you will consider staying with us again in the future. Best regards,Cindy Cornelis, General Manager

Dear Henri,Thank you for this positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion. Best wishes,Cindy Cornelis, General Manager

Beste Michael,Bedankt voor uw enthousiaste beoordeling!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met warme groeten en graag tot een volgende keer,Cindy Cornelis, General Manager

Dear Emiliano,Thank you for sharing feedback about your recent stay.We regret that your time with us did not meet all your expectations.We hope to welcome you again in the future. All the best.Cindy Cornelis, General Manager

Dear Catherine,It was a pleasure to receive this great review.It means a lot to know that you appreciated our high standards and comfortable rooms.We hope to see you again soon.Kind regards,Cindy Cornelis, General Manager

Dear Karsten,Thank you for positively reviewing your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to the pleasure of seeing you again in the future. Kind regards,Cindy Cornelis, General Manager