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“Every thing was really good! Always the same high standard in every way”

“Due to a wedding in the property, which we were not warned about (apparently Hotel can't contact Expedia customers), we got very little sleep. Some of the wedding guests decided to have their own party/social event between 2:30 AM - 5:30 AM meaning we got virtually no sleep. Rang reception to inform them of the noise at 3.45am. They told us they couldn't do anything and to ask for financial compensation when we checked out in the morning. Such a shame as the room was beautiful and we were...

“Clean rooms Lovely staff Highly recommend”

“Staff were friendly and helpful, rooms were very clean, a good hearty breakfast”

“Bedroom comfortable, lift out of order”

“This is the second stay at The Grand. The staff are friendly, helpful and professional. We were bed and breakfast , the bed was very comfortable, the room was a decent size and the breakfast was very good. Although the room was clean the main window needs attention as putty is missing which makes it drafty and also it needs painting. The flat roof outside is an eyesore. We found the wifi poor and the size of the tv too small for the size of the room. A big positive for us is the location of the...

“Lovely big room, inside the hotel was cleaning tidy. Outside could do with maintaining. Ie dirty windows, general upkeep outside, painting”