Find Luxury Hotels in Buffalo, NY

"The room we booked the lights and hot tub didn’t work at all. Hotel switched our room and we get inside it and nothing but dust rub barely worked, at least the lights worked and the walls were pealing around edges of the ceiling and tub framework. Along with that the fireplace didn’t work and the amenities were ok if they worked as well. Coffee pot didn’t work and covered in dust. Room floor had filth all over it and hot tub was dirty as well. I cleaned it out myself before realizing it barely worked. "

"Room was very comfortable. And the hotel is excellently located. "

"The overall stay was good. Checked out and realized when we got home later the same day, that some items were left in the room. We went shopping at the outlet mall and left 2 pair of sneakers and a hoodie in the room. Called the hotel and they said they checked the lost and found and nothing was there. They said that they would check with housekeeping to see if anything was left in the room and they would call me back. When we left, housekeeping was cleaning the room across the hall now our items are missing and nowhere to be found. In addition, we were awoken at 5am to loud noised outside that sounded like gunshots. Not sure if they were or not, but it happened 5-6 times. I can get past the noise, but I am upset about my items that miraculously disappeared. "

"great "

"Parking was easy. Room was clean."

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"Make sure your room is not near the ice machine. The rooms look nice, but have no sound proofing whatsoever. You can hear neighbors flush their toilets and cough in their rooms. If you are near the ice machine it will keep you up OR wake you up during the night. I would never stay here again. "

"Always a nice stay. We didn't get our complimentary drink this time. Also we were on the 4th floor. The ceiling was leaking. But I really "