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“Great place, very clean”

“So so cute! Beds were hard but okay. Water pressure was excellent. Great restaurant. Nice pool. ”

“This is a wonderful place. Everything was great except slow wifi even though this level of internet speed must be better than most hotels in uganda.”

“I recently stayed at your property and wanted to share some feedback. While I was very impressed with the spaciousness and cleanliness of the rooms, as well as the "spot on" check-in process, there were a few issues that impacted my stay. Most importantly, the shower head and door in my room leaked significantly, leading to a flooded bathroom floor. This is a serious safety hazard that needs immediate maintenance attention. Additionally, I found the service at the restaurant to be quite slow. It...

“The staff, particularly the hotel manager were of the lowest sort of honorable character. Moreover, nothing worked in the presidential suite, even lacking hot water for showers. I stayed there many days because I had pre-booked the room, however I wish I had never stayed even one night.”

“It looks like it needs a bit of attention. Clean room good food but very basic and feels quite cut off from everything. ”

“Good room. ”

“the rooms really are excellent . location is ok if you have a car, Things to know is, there is no spa, there is no sauna, there is no massage at the property. The breakfast is poor at best and if you like a coffee that is not drip be prepared to wait an hr for a not great coffee. but again the rooms are great. ”

“Serena is expensive but it’s a great spot to “land” when you come to Kampala. The grounds are fantastic, the pool is excellent, and the service is great. Centrally located, high security - a great place to stay when you’re in Kampala. ”

“I am a frequent traveller to Uganda, as I work in the travel industry. I rarely ever write reviews. I have stayed at the Latitude many times since it opened. What was once my favourite, and the best hotel in Kampala, has now become tired and very run down. Management has made unfortunate decisions with the layout - the buildings and pool areas look tired, unreliable wifi in common areas, and the staff could use some encouragement as they are not engaged. Latitude is a boutique hotel - the...