Lake Victoria Serena Golf Resort & Spa

5.0 star property
Lakefront resort with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Lake Victoria Serena Golf Resort & Spa

2 outdoor pools
Family Penthouse | In-room dining
Reception
Deluxe Room | Balcony view
Family Penthouse | Private kitchen | Coffee/tea maker, eco-friendly cleaning products
Lake Victoria Serena Golf Resort & Spa, on the lake's shores, offers a peaceful getaway. Enjoy golf lessons, relax at the poolside bar and terrace, or book spa treatments. The resort features fitness classes, yoga sessions, and supervised activities for children.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Spa
  • Room service
  • Gym
The current price is ₩332,399
₩411,693 total
includes taxes & fees
Nov 13 - Nov 14

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Memory foam bed
Separate bedroom
Premium bedding
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Pillow menu
Separate bedroom
Memory foam bed
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 Queen Bed

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Pillow menu
Memory foam bed
2 bedrooms
Premium bedding
Bathrobes
  • 35 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed

Deluxe Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 2

Family Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Pillow menu
Memory foam bed
3 bedrooms
Premium bedding
Bathrobes
  • 163 sq m
  • 3 bedrooms
  • Marina view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Large Twin Beds

Family Penthouse

Highlights

Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
Smart TV
  • 326 sq m
  • 4 bedrooms
  • Marina view
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

Presidential Suite

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

3 Bedroom Apartment

  • Sleeps 6

4 Bedroom Penthouse

  • Sleeps 8
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About the neighborhood

Map
Lweza - Kigo Road, off Entebbe Road, Kampala, 37761

What's nearby

  • Lake Victoria Serena Golf Resort & Spa - 3 min walk - 0.3 km
  • Munyonyo Martyrs' Shrine - 7 min drive - 7.4 km
  • Speke Resort and Conference Centre - 7 min drive - 8.1 km
  • Embassy of the United States - 17 min drive - 16.9 km
  • Rubaga Cathedral - 18 min drive - 15.4 km

Getting around

  • Entebbe Intl. Airport (EBB) - 35 min drive

Restaurants

  • ‪Gaucho Grill - ‬9 min drive
  • ‪KFC Kitende Drive Thru - ‬6 min drive
  • ‪Caramel Cafe & Lounge Munyonyo - ‬8 min drive
  • ‪Marios Restaurant - ‬7 min drive
  • ‪Speke-Munyonyo Resort Main Restaurant - ‬9 min drive

About this property

Lake Victoria Serena Golf Resort & Spa

Luxury family-friendly resort by the lake
At Lake Victoria Serena Golf Resort & Spa, you can look forward to a golf course, a poolside bar, and a terrace. Tee up with amenities like golf lessons, a golf clubhouse, and a golf pro shop at this resort. Treat yourself to a body scrub, a facial, or a detox wrap at Serena Maisha Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the health club; Lake Victoria Serena Golf Resort & Spa also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
You'll also find perks like:
  • 2 outdoor pools and a children's pool
  • Free self parking and valet parking
  • Limo/town car service, tennis courts, and express check-out
  • Supervised childcare (surcharge), golf cart on site, and concierge services
Room features
All 124 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
More amenities include:
  • Hair dryers and shampoo
  • Wardrobes/closets, eco-friendly cleaning products, and cable channels

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Courtyard Lounge
  • Lake View Pool Terrace
  • SEA Restaurant
  • The Citadel Restaurant
  • The Kigo Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Health club
  • Hot tub
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Trampoline

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (29 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • 22 buildings
  • 3 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for UGX 250.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 228480 per person
  • Airport shuttle fee per child: UGX 190400 (from 5 to 13 years old)
  • Rollaway bed fee: UGX 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number BN222516

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lake Victoria Resort
Lake Victoria Serena
Lake Victoria Serena Kampala
Lake Victoria Serena Golf Resort Entebbe
Lake Victoria Serena Resort Kampala
Serena Lake Victoria
Serena Lake Victoria Resort
Serena Resort Lake Victoria
Victoria Serena
Lake Victoria Serena Hotel Kampala
Lake Victoria Serena Golf
Lake Victoria Serena Golf Entebbe
Lake Victoria Serena Golf Resort Kampala
Lake Victoria Serena Golf Resort
Lake Victoria Serena Golf Kampala
Lake Victoria Serena Resort
Lake Victoria Serena Golf Resort Spa
Victoria Serena & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort
Lake Victoria Serena Golf Resort & Spa Kampala
Lake Victoria Serena Golf Resort & Spa Resort Kampala

Frequently asked questions

Does Lake Victoria Serena Golf Resort & Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Lake Victoria Serena Golf Resort & Spa?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Lake Victoria Serena Golf Resort & Spa on Nov 13, 2025 start from ₩332,399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lake Victoria Serena Golf Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lake Victoria Serena Golf Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Lake Victoria Serena Golf Resort & Spa?

Check-in start time: 12:30 PM; Check-in end time: midnight.

What time is check-out at Lake Victoria Serena Golf Resort & Spa?

Check-out is at 10 AM.

Does Lake Victoria Serena Golf Resort & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of UGX 228480 per person applies.

Where is Lake Victoria Serena Golf Resort & Spa located?

This family-friendly Kampala resort is located near the airport, within 2 mi (3 km) of Lake Victoria Serena Golf Resort & Spa and Lake Victoria. Nakigalala Tea Estate and Munyonyo Martyrs' Shrine are also within 6 mi (10 km).

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Lake Victoria Serena Golf Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 41 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 6 out of 80 reviews
Rating 2 - Terrible. 3 out of 80 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Amenities
Staff is so friendly, body treatments are incredible, rooms clean. Great place to stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to go.
Stayed 1 night in May 2022

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, always.
Stayed 1 night in Jan 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing environment, and very clean
Stayed 1 night in Apr 2023

6/10 Okay

castro

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Furniture, Aircon, bathrooms need refurbishment
Stayed 1 night in Sep 2023

8/10 Good

Yeni

Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite , clean Only some of tools and other materials need change Lock card is poor quality
Stayed 6 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consideration of late check-out for golf player

Most of the facilities and services were satisfactory, but the hotel lacked consideration for golf players regarding check-out times. Even if start playing golf at 7 am when the golf course opens, at least 4 hours of play time is needed and extra 1 hour for showering and check-out preparation, but I was asked to check out at 10 am, and even if late check-out was allowed, I was asked to check out by 11:30 am at the latest. I think this is because the hotel, (they say 'Golf Resort'), does not understand the nature of the game of golf, and I hope this will be corrected in the future.
Stayed 1 night in Aug 2024

4/10 Poor

Graham

Liked: Cleanliness
Disliked: Amenities
I booked 2 weeks in advance but was Made to wait over half an hour to ready our rooms even though we only arrived at the hotel at 1600hrs. Miscommunication by hotel on Golf Course access resulted in me booking and traveling over 8hrs (one way) only to find out that there is a competition on and course is booked, even after I specifically asked this before booking. Had correct information been given, I would have planned my trip on a different date. Overall disappointing in comparison to previous stays at Serena. Only positive is that certain staff showed usual helpfulness and friendly atmosphere, while others not so much
Stayed 2 nights in Apr 2023

8/10 Good

Yeni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As reported there above
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness
Services were good
Stayed 2 nights in Mar 2024

2/10 Terrible

Alaa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check out experience
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Angenehmes und schönes Hotel

Aufenthalt war sehr angenehm und wir fühlten uns sehr wohl. Einzig eine Nacht hatten wir viel Lärm von anderen Zimmern zu ertragen. Das Schwimmbad ist super, der Golfplatz wunderbar gelegen. Das Essen war mehrheitlich gut. Das Hotel selber ist in einer sehr schönen Umgebung mit Blick auf den See.
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Staff & service
Schöne top gepflegte Anlage mit Blick zum Viktoria See.Zimmer gut ausgestattet mit sehr gutem Moskitonetz.Keine Badewanne in Standart Zimmern.Personal leider desinteressiert, keiner grüsst auf dem Weg zum Frühstück, auch beim Frühstück selbst nicht aufmerksam! Der Gipfel war allerdings dass wir bei einem leeren Hotel 100 Dollar zahlen mussten weil wir wegen spätem Abflug länger unser Zimmer behalten wollten. Nicht schön!
Stayed 3 nights in Apr 2021

4/10 Poor

Lukshman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended for International Business

This hotel has no ATM Machine. UBER service is generally unavailable in this area. ATM machines within 10min of the Hotel provide limited currency withdrawal. Purchasing a local SIM requires travel to distant places in order to get connected. Facebook does not work properly in the hotel
Stayed 3 nights in Mar 2021

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Some problems to begin - but they got it right.

After a rocky start during the first of 4 days at this hotel, we got all the attention adn service we wanted. Great reaction of hotel management to early and true complaints - and great service for the remaining 3 days. Kids loved the pool and playground, we loved the gardens and setting, and the whole family loved the food. Highly recommended.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel, assez cher mais prestation de qualité

Bel hôtel, assez cher mais prestation de qualité
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far , so geat‼️ Please do not coerce me into writing more than I chose to or I won’t reply st all.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds, great view of Lake Victoria. Spa was wonderful, food great.
Stayed 3 nights in Aug 2018

10/10 Excellent

Amanda, Uganda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is an absolute treat! The facility is beautiful, the restaurants are very good,the spa is lovely,the gym is spot on......! We love this place and will definitely be back!!
Stayed 1 night in Aug 2018

10/10 Excellent

Dennis Nkoola

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Super service and super relaxed but condition 0

Service was magnificent,workers the best,but the condition of the room was 2 Star to me,the shower room,am really sorry but I was in shock,couldn’t believe it was 5 Star
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Great hotel but...

Good hotel. Breakfast is a let down though compared to Kampala serena .( this has been the case for years. This time round Paid for deluxe room and got joined twin beds ( not what i paid for really) . It’s a great hotel , management just need to change their attitude on service delivery . When you pay $220 you expect to get your money’s worth. Not a watered service .
Stayed 1 night in Apr 2018

6/10 Okay

Alex, Juba

Liked: Cleanliness
Disliked: Staff & service

Disappointment

There was a confusion during my check in. I was told by receptionist that hotel reservation team didn't pick up my reservation from Expedia. So, I had to wait when it was finally done. Just try to imagine I booked hotel 10 days in advance!!! So, reservation team couldn't do it within 10 days before my arrival. As a result of this obvious mistake I was given the room in the lowest block allocated very far from main facilities and definitely with the worst view. However, I was told that I'll be moved to the better block and room with better view the next dat after some guests would checked out. It never happened. When I was checking out I asked the same receptionist why I wasn't moved to other room as was promised. I was tod - sorry, we had a wedding....:-))) I wanted to ask, does it mean that you didn't know about the wedding event in your Facilities the day before when you promised to move me to the better room??? I had a problems to get connected to wifi cuz my last name was input in the system with error. So, hotel IT Manager interference was required to solve this issue. Finally it was done. The electrical power card switch at the.room entrance was faulty. So, when I returned back to my room in the evening I was not capable to put on the lite in the room and I had to call to reception for assistance. When Finally one employee arrived to help me, he explained that this switch has a problem and I need to insert the card in a special way pushing it out of the wall..
Stayed 2 nights in Nov 2017

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in the desert (so to speak).

Generally amazing! Food not so great! Service hit and miss! A few of the staff (young James, for example, top class!) some of the staff, mainly female, could have been more forthcoming. A smile here and there goes a long way!
Stayed 2 nights in Oct 2017

4/10 Poor

altha, atlanta georgia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel needs an up grade

The room smelled like mold the curtains . Were old and dirty. As well as the closets. The staff was very nice. The electricity kept going out numerous times that was very frustrating. The rooms need to be upgraded or the curtains need to be washed a few times a year
Stayed 2 nights in Sep 2017

8/10 Good

Richard, Kampala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms

Getting to the hotel is not fun but when you reach, place is great. Reception was warm and welcoming. The ambience is just marvelous. Will be back
Stayed 1 night in Aug 2017