"My wife and I recently completed a wonderful 5-day stay at Suarga Padang Padang for our 40th anniversary. Because this property has a strict no-refund/no-cancellation policy, I did a lot of research on Expedia before booking. After reading some negative reviews post-booking, I actually went into panic mode—especially since my wife needs proper, centralized AC to stay comfortable. I was so anxious I almost booked a backup hotel! However, the staff completely eased my mind via WhatsApp before we even arrived, answering every question with great detail.
We paid for an upgrade and stayed in Wantilan Suite 4, which sits right on the ocean and features access to a semi-private shared pool. It never felt crowded; we rarely saw anyone else there except the occasional neighbor.
The Room & Amenities
If you are expecting a traditional Hilton or Ritz-Carlton, keep in mind that Suarga is an eco-friendly resort. It has more of an elegant, luxury-lodge style. Our suite was fantastic and featured both centralized AC and a unique, specialized bed-cooling system. It worked so well that we actually had to turn the bed AC off some nights because it got too cold! The room had a second door opening up to a spectacular ocean-view seating area. It also featured an amazing outdoor bathroom. While we saw a water frog and a gecko, we had no major bug issues. This specific suite also comes with monkey protection bars on the outdoor area, keeping larger wildlife out."