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예약 가능 여부 확인

쉐라톤 카이로 호텔 & 카지노 여행 후기

5 out of 5
쉐라톤 카이로 호텔 & 카지노
Galaa Square, Giza

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 265개 이용 후기 중 154개" "
평점 8 - 좋아요. 265개 이용 후기 중 66개" "
평점 6 - 괜찮아요. 265개 이용 후기 중 19개" "
평점 4 - 별로예요. 265개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 265개 이용 후기 중 16개" "

9.0/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

YOUNG MEE

2021년 8월에 2박 숙박함
답변 제공: Dina 님, 2021년 9월 20일
Thank you

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
세탁서비스 이용시 맡기지도 않은 옷들도 영수증에 포함시켜 부당/과다청구하고 해당 세탁물들을 맡기지 않았음을 고객더러 증명하라고 함.
2020년 1월에 7박 숙박함
답변 제공: Karim Fouad 님, 2020년 2월 24일
Thank you for the feedback, will be addressed accordingly

8/10 - 좋아요

Hyung June

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안한 숙박 되었음
위치, 서비스, 안락함, 청결도 등 전반적으로 만족함.
2018년 11월에 2박 숙박함
답변 제공: 위치, 서비스, 안락함, 청결도 등 전반적으로 만족함 님, 2018년 12월 24일
Thank you

10/10 - 훌륭해요

Tariq

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 3박 숙박함
답변 제공: . 님, 2024년 5월 6일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

RYOICHI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
部屋も広くて綺麗でした
2024년 2월에 3박 숙박함
답변 제공: Dina 님, 2024년 4월 4일
Dear RYOICHI,Thank you for staying at Sheraton Cairo hotel & Casino.We really appreciate sharing your positive feedback and hope to welcome you again soon.Sincerely

10/10 - 훌륭해요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent new renovated hotel very professional staff Amazing food variety in the morning breakfast many options for dining don’t forget the delicious Honey Cake from bridge cafe - overall wonderful experience
2024년 3월에 1박 숙박함
답변 제공: . 님, 2024년 3월 10일
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 - 훌륭해요

Barbara

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wondetful experience with front desk staff especially Ahmedehab - fantastic help with extra night stay which i thought was included with package - as well as Ismail & all staff I encountered.
2024년 3월에 1박 숙박함
답변 제공: Hotel Managment 님, 2024년 3월 8일
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

8/10 - 좋아요

Emad

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The furniture is quite old. However the service is excellent.
2024년 2월에 2박 숙박함
답변 제공: . 님, 2024년 3월 10일
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 - 훌륭해요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: . 님, 2024년 1월 30일
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 - 훌륭해요

Khalid 님, jeddah

2024년 1월에 4박 숙박함
답변 제공: Hotel Managment 님, 2024년 3월 8일
Dear Valued guest, we want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

10/10 - 훌륭해요

Larry Eugene

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff could not have been nicer. It was very clean and upscale. Food was great. Room cleaned everyday. Over all easy to navigate around. I would come back.
2024년 1월에 9박 숙박함
답변 제공: . 님, 2024년 1월 22일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

TALAL

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: . 님, 2024년 1월 22일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

Sang Cheol 님, Closter

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best assistance from staffs
2023년 12월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 2일
Dear Valued guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon.

6/10 - 괜찮아요

RITSUO 님, akigunhutyuutyou

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
建物そのものが外壁剥落しており、傷みが目立つ状態だった。
2023년 12월에 2박 숙박함
답변 제공: . 님, 2023년 12월 18일
Dear Valued Guest, We want to thank you for sharing your experience about your recent stay. Your feedback has been shared with the hotel Management team and we hope to welcome you again soon. Amir

10/10 - 훌륭해요

Yagoub mohamed

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I would like to thank the staff over the reception especially Suha is a very helpful and nice Indeed I m very grateful overall
2023년 11월에 7박 숙박함
답변 제공: Hotel Managment 님, 2023년 12월 1일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

Hamdi

좋아요: 청결 상태, 편의 시설/서비스
Outstanding Performance at front desk very polite professional service Rooms are very clean and new
2023년 11월에 1박 숙박함
답변 제공: . 님, 2023년 11월 20일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

Mehrshad

2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Mehrshad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 - 좋아요

Ali

2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Ali, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 - 좋아요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Center located
2023년 9월에 8박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Samuel, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

8/10 - 좋아요

surekha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an excellent hotel with beautiful view of the Nile. Main drawback is indoor smoking. We did not get a king bed in a non-smoking room per our reservation and even on the non-smoking floor there was smell of cigarette smoke in the corridor. We did not appreciate that.
2023년 9월에 4박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Surekha, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 - 훌륭해요

Olga

2023년 9월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Olga, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 - 훌륭해요

Amira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 8박 숙박함
답변 제공: Hotel Management 님, 2023년 10월 31일
Dear Amira, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 - 훌륭해요

ABDULLAH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely place to stay
2023년 8월에 5박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 30일
Dear Mr. ABDULLAH,Thank you for the great rating. We hope to welcome you back soon.Sincerely

2/10 - 너무 별로예요

Mekdad

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
be carful when you go there they always will come up with something only to keep your deposit ! I got charged for a bill like 4 times
답변 제공: Hotel Management 님, 2023년 8월 18일
Dear Mekdad, thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 - 훌륭해요

Essa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the center of the city very close to nile river The sing is too small the shower is small
2023년 7월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 5일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

Barton

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
My wife and I stayed at the Sheraton while traveling with another couple and we had a great experience. Aside from being a nice, modern hotel, some highlights were: - A great pool and well-equipped fitness center - A fantastic sushi restaurant - An Italian restaurant that was tasty and a great value Overall, we were quite pleased with our stay.
2023년 7월에 6박 숙박함
답변 제공: Hotel management 님, 2023년 8월 5일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests life the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bel hôtel situé près du Nil. Quelques difficultés d'accès si vous arrivez par le nord. Un peu bruyant car si tu es près d'un rond-point. Piscine non chauffée. Wifi correct
2023년 4월에 3박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 23일
Dear Valued Guest,Thank you very much for you constructive feedback. We hope to welcome you back real soon.Sincerely

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
View of the Nile.
It was great overall. Great location, not too far from the sights. Definitely a haven in hectic Cairo.
2023년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2023년 4월 23일
Dear Valued Guest,Thank you very for your positive feedback. We hope to welcome you back soon.Sincerely

10/10 - 훌륭해요

Cesar

2023년 4월에 3박 숙박함
답변 제공: Hotel Managment 님, 2023년 6월 9일
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 - 훌륭해요

Sandrene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff and clean property
2023년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 25일
Dear Sandrene, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 - 훌륭해요

A

2023년 3월에 4박 숙박함
답변 제공: Hotel Managment 님, 2023년 4월 8일
Dear A, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 - 좋아요

Lorraine 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff was exceedingly friendly and helpful. Breakfast was super nice. Beds super comfortable and the room had a nice view. The surroundings of the hotel and Cairo in general need a major cleanup and control of the stray dog population.
2023년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2023년 3월 14일
Dear Lorraine, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 - 훌륭해요

Yagoub mohamed

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thanks so much indeed
답변 제공: Hotel managment 님, 2023년 1월 13일
Dear Yagoub Mohamed, on behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 - 좋아요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Managment 님, 2023년 6월 9일
Dear Valued Guest, Thank you very for your feedback. We hope to welcome you back soon. Sincerely

10/10 - 훌륭해요

Adnan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 12월에 3박 숙박함
답변 제공: . 님, 2023년 11월 20일
Dear Valued Guest,We as Sheraton Cairo Hotel's team are always keen on making our guests live the best experience and enjoy their stay in one of Egypt's top five stars Hotels. On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Cairo Hotel & Casino.Looking forward to welcoming you back!

10/10 - 훌륭해요

Ji 님, Woodbury

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and good location.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Ji 님, Woodbury

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location with good service.
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Ji 님, Woodbury

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and staffs aren nice.
2022년 11월에 2박 숙박함
답변 제공: Dina 님, 2022년 11월 17일
Dear ji,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 - 좋아요

Ahmed

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Rodiana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We wish to had stayed at the Sheraton through the 4 nights in Cairo. We only ended up going to the Sheraton on our last evening because we extended our trip. The hotel is beautiful, clean, rooms are nice, and service was excellent.
답변 제공: Dina 님, 2022년 11월 17일
Dear Rodaiana,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,

8/10 - 좋아요

Shunya

좋아요: 직원 및 서비스, 편의 시설/서비스
設備など基本的に綺麗でしっかりしています。 朝食ブュッフェも種類が豊富で美味しかったです。 3階でしたが、バルコニーの扉の鍵が閉まらなかったのが少し気になりましたが、概ね満足でした。
2022년 9월에 1박 숙박함
답변 제공: Hotel Managment 님, 2022년 9월 22일
Dear M. Shunya, Thank your for taking the time to share your feedback. We hope to welcome you back. Sincerely

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 4박 숙박함
답변 제공: Dina 님, 2022년 8월 18일
Dear Ian, Thank you

8/10 - 좋아요

Damien

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Many options for food. Can't beat the location.
2022년 8월에 1박 숙박함
답변 제공: Dina 님, 2022년 8월 10일
Dear Mr. Damien, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

2/10 - 너무 별로예요

Sit Hian

2022년 8월에 1박 숙박함
답변 제공: Dina 님, 2022년 8월 18일
Dear Sit Hiam, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely,

10/10 - 훌륭해요

Ahmed

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good experience
2022년 8월에 3박 숙박함
답변 제공: Dina 님, 2022년 8월 10일
Dear Mr. Ahmed, Thank your for taking the time to share your positive feedback. We hope to welcome you back. Sincerely

10/10 - 훌륭해요

Mustafa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff clean and well maintained close to all sites
2022년 7월에 6박 숙박함
답변 제공: Hotel Managment 님, 2022년 7월 22일
Dear Mr. Mustafa, Thank you for taking the time to share your feedback. Best regards

10/10 - 훌륭해요

talal

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2022년 6월에 1박 숙박함
답변 제공: Dina 님, 2022년 7월 3일
Dear Mr. Talal, Thank you for taking the time to share your feedback. Best regards

2/10 - 너무 별로예요

Salem

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함
답변 제공: Dina 님, 2022년 6월 14일
Dear Mr. Salem, We are sorry to hear that your stay was not up to your expectations. We also would like to hear more details in order to share them with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future. Sincerely

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 4박 숙박함
답변 제공: Dina 님, 2022년 6월 13일
thank you

8/10 - 좋아요

AGEE A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
تمام
2022년 6월에 1박 숙박함
답변 제공: Dina 님, 2022년 6월 13일
Thank you