Dear Hyekyung,Thank you so much for your kind review and for taking the time to share your wonderful experience at our hotel. We are delighted to Know that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Kind regards,Ashir Rizvi

Thank you so much for sharing your positive feedback!

Thank you for your review!

Dear Barrie,Thank you for taking the time to write your review.It is great to see we managed to tick most of the right boxes during your stay. We have shared your comments with the team, especially our F&B team who appreciates your comment regarding the quality of dining experience. The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Hotel Kurrajong Canberra.Once again, thank you for taking the time to share your feedback. We look forward to your next visit.Kind regards,Grace Russell Duty Manager

Dear Rodney,Thank you for taking a moment to reflect on your recent stay experience with us at Hotel Kurrajong Canberra. I am so pleased that we could welcome you!I appreciate you commending on our facilities and could not agree with you more that our location is certainly a highlight and very convenient for many of our guests to explore the prominent sites of Canberra or local attractions! The comments you made regarding your stay with us are most appreciatedWe look forward to welcoming you back to the hotel in the near future.Best regards,Grace Russell Duty Manager

Thank you for your kind review of Hotel Kurrajong.

Dear James,Thank you for the heartwarming review of your recent stay with us. It was a pleasure to host you, and we are thrilled that you had a wonderful time at our hotel.We are proud of our team, who works diligently to ensure every guest receives the highest level of service. Your recognition of our staff's dedication and their commitment to your comfort is truly appreciated.If there is anything specific you'd like us to arrange for your next stay, please let us know. We can't wait to see you again soon.Best wishes,Grace Russell Duty Manager

Dear Janusz,Thank you so much for your kind words regarding you're recent stay at Hotel Kurrajong. It was a pleasure having you and please let us know if you need anything in the future.Kind Regards,Grace Russell Duty Manager

Dear Daniel,Thank you for being a valued returning guest at Hotel Kurrajong. We're thrilled to hear that our outstanding reception staff left a positive impression on you during your stay.We sincerely apologize for any inconvenience caused by the shower door and fridge noise. Please know that we are actively working on resolving these issues to ensure a seamless experience for our guests.Your continued loyalty means a lot to us, and we appreciate your understanding. We look forward to the opportunity to welcome you back and provide you with an even more enjoyable stay.If there's anything specific you loved about your visit or anything else you'd like to share, please feel free to reach out. Your feedback is invaluable to us.Warm regards,Grace Russell Duty Manager

Dear Liz,Thank you for the heartwarming review of your recent stay with us. It was a pleasure to host you, and we are thrilled that you had a wonderful time at our hotel.We are proud of our team, who works diligently to ensure every guest receives the highest level of service. Your recognition of our staff's dedication and their commitment to your comfort is truly appreciated.Your feedback motivates us to continuously improve and provide even better experiences for our guests. We can't wait to welcome you back for another delightful stay, and we are ready to make your next visit even more special.If there is anything specific you'd like us to arrange for your next stay, please let us know. We can't wait to see you again soon.Best wishes,Grace Russell Duty Manager

Dear An,We are absolutely thrilled to receive your kind words of appreciation for our employee, Francis. Thank you for recognizing their hard work and dedication to delivering exceptional service.Our team takes great pride in providing top-notch customer experiences, and it is rewarding to see that our efforts have made a positive impact on your interaction with us.Your feedback will be shared with Francis and the rest of the team, as it serves as a great motivation to continue delivering outstanding service. We are grateful to have you as our valued customer and look forward to serving you with excellence in the future.Should you have any further feedback or require any assistance, please feel free to reach out to us anytime.Thank you again for your kind words and for being a part of our journey to create memorable experiences for our customers.Best regards,Grace Russell Duty Manager

Dear Richard,I am Delighted to receive your favorable review of Kurrajong Hotel.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Kurrajong hotel Canberra.We look forward to welcoming you back to the hotel in the near future.Once again thank you for the feedback, we hope to see you again soonBest Regards,Grace Russell Duty Manager

Dear Stephen,On behalf of our entire team, thank you for your wonderful feedback regarding your dining experience at our restaurant. We are thrilled to hear that you enjoyed our food and ambiance.Our chefs and staff take great pride in providing delectable dishes and top-notch service, and your appreciation fuels our passion to deliver excellence every day.Your recommendation to others is the highest compliment we can receive, and we are genuinely grateful for your support.We hope to have the pleasure of welcoming you back soon for another delightful culinary journey.With warm regards,Grace Russell Duty Manager

Dear H O,Thank you for taking the time to share your positive experience at our hotel. Your glowing review about our friendly staff, delicious dining options, and overall ambiance brightened our day.We are thrilled to have been a part of your enjoyable trip, and your satisfaction is our ultimate reward. We are committed to delivering exceptional experiences, and your feedback motivates us to continue striving for excellence.We appreciate your kind recommendation and can't wait to host you again during your future travels. Should you need any assistance with your next reservation or have any special requests, feel free to reach out to us anytime.Thank you for being our valued guest, and we eagerly await your return.Warm regards,Grace Russell Duty Manager

Dear Peter,I am Delighted to receive your favorable review of Kurrajong Hotel.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Kurrajong hotel Canberra.We look forward to welcoming you back to the hotel in the near future.Best Regards,Grace Russell Duty Manager

Thank you for your review.

Thank you for your kind review.

Dear Leanne,I am Delighted to receive your favorable review of Kurrajong Hotel.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Kurrajong hotel Canberra.We look forward to welcoming you back to the hotel in the near future.Best Regards,Grace Russell Duty Manager

Dear Barry,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Your appreciation for our immaculate rooms, attentive staff, and delicious dining options means the world to us. We strive to provide exceptional hospitality, and it is heartwarming to know that we succeeded in making your stay enjoyable and memorable.We truly value your recommendation, and we cannot wait to welcome you back for another fantastic stay in the near future. Should you need any assistance with your future reservations, please do not hesitate to reach out to us directly.Once again, thank you for choosing our hotel, and we look forward to creating more unforgettable experiences for you in the days ahead.Warm regards,Grace Russell Duty Manager

Dear Chris,I am Delighted to receive your favorable review of Kurrajong Hotel.The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive constructive feedback from guests who have enjoyed their stay here at the Kurrajong hotel Canberra.We look forward to welcoming you back to the hotel in the near future.Best Regards,Grace Russell Duty Manager

Dear Carol,Thank you for taking the time to share your positive experience at our hotel. Your glowing review about our friendly staff, delicious dining options, and overall ambiance brightened our day.We are thrilled to have been a part of your enjoyable trip, and your satisfaction is our ultimate reward. We are committed to delivering exceptional experiences, and your feedback motivates us to continue striving for excellence.We appreciate your kind recommendation and can't wait to host you again during your future travels. Should you need any assistance with your next reservation or have any special requests, feel free to reach out to us anytime.Thank you for being our valued guest, and we eagerly await your return.Warm regards,Grace Russell Duty Manager

Dear Stephen,Thank you for taking the time to share your feedback with us. We appreciate your constructive comments, as they are invaluable in helping us enhance our guest experience. As the Duty Manager, I would like to express my sincere apologies for any inconvenience you may have encountered during your recent stay.I'm pleased to hear that you found our staff to be friendly, although I am sorry to learn that you felt there was a lack of management leadership. We take your comments seriously, and I assure you that we will review our management approach to ensure a more guest-focused service.Your feedback regarding the priority of staff duties is duly noted, and we will work on improving the balance between clearing tables and attending to our guests promptly. I appreciate your observation regarding the availability of local maps, tourist information, and coffee machine usage. We will reinforce our efforts to proactively provide such information upon check-in, making it more accessible to our guests without the need to ask.I'm glad to hear that despite these concerns, you are willing to stay with us again. Please rest assured that we are committed to addressing these minor issues to provide you with an improved and seamless experience on your next visit.Thank you for choosing our hotel, and we appreciate your understanding as we strive to continually improve.

Dear Christina,Thank you so much for your kind ratings and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.

Dear Cathy,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.We are really sorry about the noise in the room. Could you please tell us what kind of noise was it, so we have an idea what it could be?Thank you for your feedback Cathy. :)

Dear Laurie,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.We apologize or the noisy Air conditioner. Please let us know in your next booking about this experience and team will make sure to locate you a room where you don't have to face the same issue.Warm Regards,Ashir Rizvi

Dear Ilario,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Warm Regards,Ashir Rizvi

Dear Anthony,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Warm Regards,Ashir Rizvi

Dear Meryl,Thank you so much for your kind ratings and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Warm Regards,Ashir Rizvi

Dear Marie,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Warm Regards,Ashir Rizvi

Dear Davina,Thank you for taking your precious time out to give us the feedback.We really apologize for the dinning being closed for dinner and lunch over the long weekend. We cab certainly pass your feedback to the management and make sure this get brought up in our operations meetings too.Once again thank you so much for your time.Warm Regards,Ashir Rizvi

Dear Fuki,Thank you so much for your kind review and for taking the time to share your wonderful experience at our hotel. We are delighted to Know that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Kind regards,Ashir Rizvi

Dear Jasreel,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Thank you.Kind regards,Ashir Rizvi

Dear Zlatko,Thank you so much for your kind words and for taking the time to share your wonderful experience at our hotel. We are delighted to hear that you had a fantastic stay and that our team's efforts made a positive impact on your visit.Thank you.Kind regards,Ashir Rizvi

Dear Lynda,It was nice talking to you on the and listen to you.Again, We profusely apologize for the experience you had to go through, however I can assure you that this is not what we practice and we are certainly better than this. I will definitely bring this u to the Team's attention and make sure we improve on those areas. Its feedback like yours comes to us as guidance to keep us on the right track. Other than that please let us know if you ever come to Canberra and we will be more than happy to host you.Thank you.Kind regards,Ashir Rizvi