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Cancun Joyful

4.0 star property
Travelers find tranquility at this downtown Cancun retreat where a soothing spa tub and beautiful gardens complement easy access to historic plazas

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Located in Downtown Cancun, Cancun Joyful offers a peaceful escape with a spa tub and outdoor pool. Relax in the charming garden before exploring nearby Plaza 28 and Plaza Las Americas. Enjoy free self parking, an electric car charging station, and local meal delivery service.

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

View all photos for Comfort Apartment, Private Pool

A hotel room with a bed, a TV, an air conditioning unit, a bedside lamp, and a small table with a colorful mat.

Comfort Apartment, Private Pool

  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 2 Double Sofa Beds
  • Free WiFi

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About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Cancun Joyful. The area's natural beauty can be seen at Playa Tortugas and Langosta Beach, while Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are popular area attractions. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
View more Guest Houses in Cancun
Map
16 Reno, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    10 min walk - 0.8 km
  • Ceviche Square
    5 min walk - 0.4 km
  • Las Palapas Park
    9 min walk - 0.8 km
  • Plaza 28
    11 min walk - 1.0 km
  • Plaza Las Americas
    13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN)
    21 min drive

Restaurants

  • Chila & Quil
    4 min walk
  • El Expendio Café Kobá
    6 min walk
  • Soberanis Hotel
    5 min walk
  • Rolandi's
    7 min walk
  • Burger King
    4 min walk

About this property

Cancun Joyful

  • Upscale guesthouse near Plaza Las Americas
  • A terrace, a garden, and an outdoor entertainment area are just a few of the amenities provided at Cancun Joyful. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi.
  • Other perks at this guesthouse include:
    • An outdoor pool
    • Free self parking
    • An electric car charging station, local meal delivery service, and a front-desk safe
    • A TV in the lobby, charcoal grills, and a water dispenser
  • Room features
  • All guestrooms are individually furnished, and feature comforts such as private outdoor hot tubs and private pools, in addition to thoughtful touches like premium bedding and air conditioning.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Showers, hair dryers, and soap
    • 32-inch LED TVs with Netflix, Hulu, and streaming services
    • Private yards, separate dining areas, and fenced pool

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room kitchen
  • Outdoor pool
  • Private pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Safe at front desk
  • Virtual front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels
  • Fenced private pool
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Kitchen
  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 10 per pet, per day (maximum USD 30 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day (maximum USD 30 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Cancun Joyful have a pool?

Yes, this property has an outdoor pool.

Is Cancun Joyful pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Cancun Joyful?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Cancun Joyful?

Check-out is at 11:00 AM.

Where is Cancun Joyful located?

Located in Downtown Cancun, this guesthouse is within a 15-minute walk of Ceviche Square and Plaza Las Americas. Plaza 28 and Cancun Cultural House are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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