There are ***crocodiles**** in the laguna and the staff doesn't warn you until you see one of their few, not very well placed, signs. Our room was right in front of the laguna and neither front desk nor concierge told us anything. There are no signs in the lobby or on the way to the room and in the morning we walked outside and stepped right into the laguna without knowing. We saw the signs later, right where they give out the kayaks! The amenities are nice, area is pretty and quiet. Perfect for a couple get-away. The pool was very cold but it was January and cloudy most of the days, so we are sure in the summer and with hot sunny days it's perfect. Front desk staff is not that friendly, the best are the restaurant staff and waiters, Yire was our waitress most of the days and she was lovely. Giovanni at the pool bar was very friendly as well. We didn't like that they try to force you to visit their other hotels (Cancun basically has become a tourist war between hotels and the government tourism agency... when we told them we weren't buying tours from them or going to the other hotel they were not very happy with it or with us... hard for them not to show it in their faces...). Food was good, the tepanyaki was cool, beverages were ok. Overall it as a good choice, the hotel is lovely and we recommend it, but watch out for the crocs! We saw a few.