Travelers unwind with spa treatments and indoor pool relaxation at this family-friendly retreat where gardens and playgrounds offer entertainment for all ages
Grande Hotel Canela offers a peaceful getaway with a breakfast buffet and wellness options. Guests can relax by the indoor pool, enjoy the garden and playground. The hotel provides free WiFi, laundry facilities, and multilingual staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Breakfast included
Spa
Parking included
Free WiFi
Restaurant
The current price is ₩65,945
₩65,945
₩74,713 total
includes taxes & fees
May 24 - May 25
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Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities or services will be unavailable from March 1 2026 to June 30 2026 (dates subject to change):
Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Grande Hotel Canela have a pool?
Yes, this property has an indoor pool. The pool will be unavailable from March 1 2026 to June 30 2026 (dates subject to change).
How much does it cost to stay at Grande Hotel Canela?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Grande Hotel Canela on May 24, 2026 start from ₩65,945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grande Hotel Canela pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Grande Hotel Canela?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Grande Hotel Canela?
Check-out is at noon.
Where is Grande Hotel Canela located?
Located in Vila Luiza, this hotel is within a 10-minute walk of Canela Automobile Museum and Joao Correa Square. Stone House Theater and Teatro Municipal de Canela are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 193 out of 302 reviews
10 - Excellent
193
Rating 8 - Good. 85 out of 302 reviews
8 - Good
85
Rating 6 - Okay. 19 out of 302 reviews
6 - Okay
19
Rating 4 - Poor. 4 out of 302 reviews
4 - Poor
4
Rating 2 - Terrible. 1 out of 302 reviews
2 - Terrible
1
Reviews
Verified
10/10 Excellent
viviane
Feb 9, 2026
Liked: Staff & service, amenities
Bem localizado ao lado das ruas mais movimenetadas da Cidade, Ótimo para quem gosta de tranquilidade, natureza e Muita História
viviane
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Ricardo
Feb 4, 2026
Liked: Cleanliness, staff & service, amenities
Equipe recepção muito atenciosa, quarto super luxo bem limpos e amplos. O hotel com varias opcoes para lazer.
Ricardo
Stayed 3 nights in Jan 2026
Verified
8/10 Good
Daniel
Jan 28, 2026
Liked: Cleanliness, staff & service, amenities
Localização excelente, merece destaque o evento Sunset Park, música e ioga no final da tarde.
Daniel
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Mário
Jan 25, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
O quarto consegue se manter com qualidade. As porções do chá da tarde comprado separadamente diminuiu bastante. Ele tá ficando mal cuidado nas áreas comuns. Na piscina bastante suja. Borda suja, muito cabelo e peles na água. Plantas nascendo no feto
Mário
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Luziane
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Hotel maravilhoso, amplo, área externa deliciosa em meio a natureza, ótimo café da manhã, quartos limpos, aconchegates e funcionários muito atenciosos.
A equipe do hotel é maravilhosa, super atenciosa. O hotel é muito bonito, porém necessita de alguns reparos nos chalés. O café da manhã é muito bom e a localização do hotel é muito boa, muito perto do centro de Canela.
ADRIANA
Stayed 4 nights in Nov 2025
Verified
6/10 Okay
Maria Thereza
Nov 12, 2025
Liked: Staff & service
O quarto estava com a calefação sem funcionar e a limpeza do quarto deixou a desejar.
Muito bonito, confortável, silencioso e espaçoso. Só não dei 5 estrelas em tudo porque o exaustor do banheiro estava fazendo barulho e o sistema de aquecimento de água ainda é a lenha.
Um lugar maravilhoso que não dá vontade de voltar pra casa, encantador limpeza top atendimento top tudo lindo!!!
Edson
Stayed 7 nights in Jun 2025
Verified
4/10 Poor
Tarcisio
Jun 14, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Atendimento excelente, mas a estrutura física precária, colchão péssimo, chuveiro com água morna, aquecedores não funcionam, tentaram por 2 vezes arrumar mas não conseguiram, a equipe fez o possível. Ao meu ver o que falta é uma avaliação criteriosa de cada quarto e consertar o que for necessário de forma preventiva e não emergencial quando o cliente reclama ou solicita. Localização excelente e linda, merece cuidados e atenção.
O hotel é tradicional de Canela e a estrutura é ótima. A cama que deixa a desejar, pois há um "buraco" no meio (duas camas de solteiro unidas). O café da manhã é razoável. A piscina estava muito suja e o chão do quarto empoeirado demais. Ainda assim a estrutura é bacana, pois cedem bicicletas para passeio na cidade, há uma trilha dentro da propriedade e o atendimento é muito cordial