외관
예약 가능 여부 확인

햄프턴 인 카번데일 여행 후기

2.5 out of 5
햄프턴 인 카번데일
2175 Reed Station Pkwy, Carbondale, IL

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 483개 이용 후기 중 257개" "
평점 8 - 좋아요. 483개 이용 후기 중 162개" "
평점 6 - 괜찮아요. 483개 이용 후기 중 34개" "
평점 4 - 별로예요. 483개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 483개 이용 후기 중 11개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
It was a pretty good stay. I would come back when I visit the town.
2020년 8월에 6박 숙박함

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always stay here when i visit my daughter at SIU. Clean, friendly. Beds are comfortable. The pool and hot tub are well maintained. Overall, great hotel!
2024년 4월에 1박 숙박함

8/10 - 좋아요

Lynnette

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They put us in a top floor room when we asked. That was nice. Room was good. But the breakfast was terrible .
2024년 4월에 1박 숙박함

8/10 - 좋아요

Gina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
stayed one night to experience the eclipse. Liked the clean room, the hotels location and surrounding area. Did not like the astronomical room rate which totaled almost $500
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Cindy

가족 여행
At first when looking at the first couple reviews I was a little worried. But I have to say this property was great. We were greeted at the front desk by a friendly, smiley employee. Our room was very spacious and clean. Bed was comfy. Went to go sit in the hot tub and there were no towels. Went to the front desk and asked if there were towels or do we take our bathroom towels. The gentleman behind the desk said no he will get towels and immediately grabbed towels and brought them out to us and apologized. Breakfast was also amazing. They had cheese omelette’s, sausage and potatoes along with your usual continental breakfast food. I would absolutely recommend staying at this hotel.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

kerry

별로예요: 직원 및 서비스
Definitely would not be staying there again. The complementary breakfast was awful. The waffle machine was broke, and they had no milk for the cereal. The Internet was terrible could not log onto our personal devices, and the TV was in and out the entire time. I would’ve expected considering the the price of the hotel. Very dissatisfied.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Amy

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Roy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We’ve stayed here a few times and the past couple of times the breakfast has been underwhelming. The waffle irons have been down and the options are very limited. We base our decision on where to stay with the free breakfast in mind. This could determine our next stay.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

David

별로예요: 숙박 시설 상태 및 시설
The free breakfast was not up to par with other places we stayed at. Very limited on selections, other than coffee nothing hot offered.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Johann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함

8/10 - 좋아요

Christopher

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at this Hampton over the past several years while visiting our daughter at SIU-C. We have ALWAYS had a pleasant experience-from the staff at the reception desk, upon arrival-to the morning breakfast staff who bring a smile to your face...and the housekeeping staff, too!!! Our daughter has graduated over the weekend, and her life is moving forward-so we will not be seeing these people again...We just want you all to know how great you are! Thank you all so very much!
2023년 12월에 4박 숙박함
답변 제공: Kelly 님, 2023년 12월 30일
Joe, Congratulations on your daughter's graduation from SIU-C! What an accomplishment and as parents you should be so proud of her success over these pas few years. Next time you are coming back for any reunions please be sure to stop in and say hello and stay with us again!

10/10 - 훌륭해요

Katarzyna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay

8/10 - 좋아요

Johanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Hotel was in a great location for my needs. Staff were friendly and hotel was clean. Breakfast was above average for a free meal. My only complaints were that is was loud at all hours. Due to time changes I often didn't go to sleep until after 1am, and it was loud even then. I was awoken one morning by the housekeeping staff greeting each other loudly outside my room. The shower was hard to regulate temperature - it was either too hot or too cool and there was quite a delay when making adjustments. The toilet also didn't flush consistently. Nothing major; just some annoying things when there for a week.
2023년 12월에 7박 숙박함
답변 제공: Kelly 님, 2023년 12월 30일
Johanna, thank you so much for this feedback. We much appreciate it and have passed along all this information to our chief engineer. We have notified the housekeeping staff to make sure their morning greetings should be kept in the breakroom until a time when guests are awake. We appreciate you staying with us and look forward to the next visit!

8/10 - 좋아요

catherine 님, selma

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 11일
Thank you for your feedback!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 5일
Thank you for the great feedback!

8/10 - 좋아요

Igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 6일
Thank you for taking the time to leave us a review! We appreciate your business!

8/10 - 좋아요

SUsan

2023년 9월에 7박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Thank you for your feedback!

8/10 - 좋아요

issimo1

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice pool & deck.
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 4일
Thank you for the feedback!

4/10 - 별로예요

ke

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
no one in the office for very long time in the Sunday morning
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 15일
We are truly sorry to hear that your stay was less than satisfactory. We strive to provide excellent customer service and we are truly sorry that we did not meet those expectations. We will take the necessary steps to ensure that this doesn't happen again. Thank you for taking the time to leave us a review

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Thank you for the great feedback!

6/10 - 괜찮아요

Staci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast staff Margaret & Brandon was very helpful the evening desk clerk(8-18-23) was very helpful when we was usable to get into our room. The whole experience was great
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Thank you for your feedback!

10/10 - 훌륭해요

john 님, Southaven

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hampton Inns always consistent. Clean, friendly staff, comfortable beds and pillows. Great breakfast.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Thank you so much for your kind review!

10/10 - 훌륭해요

Kristin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fell Fast Asleep
The receptionist were super friendly and made great conversation. The room was big and spacious as well as comfortable. The beds are so nice, i fell right to sleep.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 31일
Thank you for the great feedback!

10/10 - 훌륭해요

Kurt

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very spacious room and comfortable but need to upgrade there tv’s
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 17일
Thank you for the 5 star review!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very nice, but the breakfast was a disappointment for cost and reputation of the hotel.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 10일
Thank you for your feedback!

8/10 - 좋아요

Michael 님, Fort Worth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 10일
Thank you for your feedback!

10/10 - 훌륭해요

Dyneen

2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 17일
Thank you for the 5 star review!

8/10 - 좋아요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean quit all i needed
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 19일
Thank you so much for your feedback!

10/10 - 훌륭해요

DONNA 님, NORTH LITTLE ROCK

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Shameka Farmer Front Office Manager 님, 2023년 6월 12일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 - 훌륭해요

Gene

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay.
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 13일
Thank you so much for your kind review!

6/10 - 괜찮아요

Susan

좋아요: 직원 및 서비스
Solid place to stay
This hotel is fine. It’s clean and rooms are large. Service was prompt. There is nothing super fancy about it and the remodel was kind of rough around the edges. Overall though, a solid place to stay.
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 5일
Thank you for your review!

10/10 - 훌륭해요

Stephen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What I did not like: no lock on in room sliding bathroom door. Provided for some awkward moments! What I liked, everything else. Who I liked: Margaret, the breakfast lady. She's friendly and attentive to the customers. She makes a mean breakfast and gave excellent suggestions for things to try. I also appreciated the young lady that checked us in. Our keys were a mess and she helped get them straightened them out. So different from other young people these days who normally welcome any added work with an eyeroll or sigh. She was eager to help and this was appreciated.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 31일
Thank you so much for your kind review! Please come back and see us again soon!

10/10 - 훌륭해요

James

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
A go place for overnight or longer.
Excellent stay. Hotel staff very friendly and willing to make extra facilities for handicapped visitor. Room was very clean, well equipped and well suited for handicapped customers. Breakfast was clean and well stocked with items for almost anyone. Highly recommended.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 19일
We are so glad to hear that you enjoyed your stay! Thank you so much for the great feedback.

10/10 - 훌륭해요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was good. Room was clean. Breakfast was good and breakfast attendant was very helpful.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 15일
Thank you so much for the great feedback!

10/10 - 훌륭해요

Maureen

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean, up to date and the breakfast was very good! Pool was very well maintained. Only thing missing from the pantry was microwavable food options, the options consisted mostly of candy and chips.
2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 5월 2일
Thank you so much for your amazing feedback. We value your business and hope to see you again soon!

10/10 - 훌륭해요

Karen

2023년 4월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 19일
Thank you for the great review!

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hospitality was good
2023년 4월에 2박 숙박함
답변 제공: General Manager 님, 2023년 4월 21일
Thank you for the great review!

10/10 - 훌륭해요

Pamela

2023년 3월에 1박 숙박함
답변 제공: General Manager 님, 2023년 4월 21일
Thank you for the amazing review!

10/10 - 훌륭해요

Karel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast & large dining area. Quiet room. Large TV. Good water pressure in the shower & plenty warm. Bed was very comfortable & comforter kept us nice & warm.
2023년 1월에 2박 숙박함
답변 제공: General Manager 님, 2023년 1월 30일
Thank you for the amazing feedback Karel!

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine
2023년 1월에 1박 숙박함
답변 제공: General Manager 님, 2023년 1월 24일
Maria, Thank you so much for the feedback! Come back and see us again soon.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and quiet.
2022년 12월에 1박 숙박함
답변 제공: Shameka Front Office Manager 님, 2023년 1월 6일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

8/10 - 좋아요

Daren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
New years stay
Excellent stay. The only complaint was the pool and hot tub was closed. Everything else was perfect. Especially April at breakfast she went above and beyond.
2023년 1월에 1박 숙박함
답변 제공: Shameka Front Office Manager 님, 2023년 1월 6일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. I am so sorry about the pool and hot tub. We had to close the pool due to another guest having an accident in the pool while swimming. When this happens, we have to shut down the pool to clean up the issue and reset the chemicals. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 - 훌륭해요

Daren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: Shameka Front Office Manager 님, 2023년 1월 6일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Oveenight!
Although it was a quick overnight stay, the Hampton Inn was clean and quiet. Great free breakfast. The staff were very attentive.
2022년 12월에 1박 숙박함
답변 제공: Shameka Front Office Manager 님, 2023년 1월 1일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 - 훌륭해요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with excellent service staff.
2022년 12월에 1박 숙박함
답변 제공: Shameka Front Office Manager 님, 2022년 12월 27일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

8/10 - 좋아요

Jillian 님, DeWitt

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We have stayed at this hotel several times and it completely meets our needs. The pool is great for our small children and the breakfast is plentiful. Caution: the hot water in the shower is HOT. Make sure you check the temp before getting in. It's very finicky and only takes a small turn to get the right temp. We had several rooms in our party (Thanksgiving) and everyone had this issue with their shower.
답변 제공: Shameka Front Office Manager 님, 2022년 11월 29일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. I am sorry about the hot water I will inform my team about checking the water heater to make sure it is set at the right setting for guest rooms. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.

10/10 - 훌륭해요

Leslie 님, hanover park

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very welcoming. April and May did an amazing job during breakfast. Everything was very pleasant.
2022년 11월에 2박 숙박함
답변 제공: Shameka Front Office Manager 님, 2022년 11월 24일
Thank you for taking the time to submit a review of our property. I am delighted that you enjoyed your stay and to have earned such a kind review from you. I am glad you found our hotel and staff very welcoming we try to treat every guest like family. You are always welcome at the Hampton Inn Carbondale, and we hope to see you again in the future. Thank you for being our guest.