카싱턴, 매틀록의 수영장이 있는 호텔

“Didn’t love this hotel. Best thing was the staff. But the rooms are tired. The gas stoves weren’t working, so only pizzas & burgers were available and then we had a fire alarm going off at 3am. So wouldn’t go again.”

“Clean location”

“I would never recommend this place to anyone. The staff don’t return emails answer phones or return phone calls. Check-in ends at 9 PM and if you aren’t there you can’t get into your room. I’ve travelled the world and never in my life had such bad customer service. The Travelodge however has excellent staff clean rooms and comfortable beds. At nearly half the price is an exceptionally better value.”

“We chose this hotel because it advertised a swimming pool and thought it would be a nice treat for my son and me. Unfortunately, the experience didn’t live up to expectations. At check-in, we were kindly offered a complimentary room upgrade, which we appreciated. Sadly, the upgraded room felt more like a downgrade. There was no toilet paper, no iron, the toilet roll holder was broken. Although reception brought toilet paper and an iron when requested, no one was able to repair the broken toilet...