"There is no staff. There is only a virtual check in and a virtual assistant to help with issues, and then an on call sorta person that can come after a while. This was only an issue with the fireplace not coming on. While we were out for dinner, the VA helped us get someone there to look at it and turn it on. So it worked, but having a staff that we could actually talk to would have been nice. Other than that, a good property and a nice two day stay.
Price was good, property was clean and warm, the location was great for many things in central Tahoe and Stateline. Would recommend if you are independent enough to be okay with virtual check in and out."
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