“The hotel is located at suberb area which looks like new town. It took 7 min. from the downtown of Kartagena by my car. Spacious parking places. Breakfast was good. The staff was very friendly and provided precise information for Kartegena tourism. Grocery store, ALDI, was within walking distance. Room was spacious. But bedding was average.”
“Excellent location, beautiful property, and affordable. Would like to come back but management communication tools must be used more effectively.
Poor communication with reception caused duress and stress during our travel delay, as there was no way to determine if they could hold our room if we checked in late or a day later.
I contacted them four times through the Expedia app weeks and days before arriving, and they did not respond at all.
Three phone calls to reception went unreturned,...
“This is a very beautiful building centrally located which allows you to walk to the most interesting places to visit in the city. Its rooms are comfortable with everything you need. The breakfast is delicious and very varied. Staff are great and helpful. Parking can be done in the near Plaza España and you can get a discount with a hotel voucher”