시즌별로 운영되는 야외 수영장

햄프턴 인 카터스빌 여행 후기

2.5 out of 5
햄프턴 인 카터스빌
5600 Hwy 20 SE, Cartersville, GA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 390개 이용 후기 중 229개" "
평점 8 - 좋아요. 390개 이용 후기 중 96개" "
평점 6 - 괜찮아요. 390개 이용 후기 중 31개" "
평점 4 - 별로예요. 390개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 390개 이용 후기 중 12개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location right off Hwy. 75
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 편의 시설/서비스
If I could give the staff a 100 I would. They were AWESOME!
2024년 3월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 3월 9일
Thank you so much We strive to be the best we can.

4/10 - 별로예요

Brent

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water for first night
2024년 3월에 2박 숙박함
답변 제공: Natalie Reeves 님, 2024년 3월 9일
I apologize for that the hot water did go out, but we did get it replaced.

8/10 - 좋아요

Robert

2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Lisa

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Old building in major need of remodelling. Definitely not up to the standards of a Hilton owned hotel and nothing like any Hampton Inns that we have previously stayed at. Breakfast selections were poor compared to other Hampton Inns.
2024년 2월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 19일
Thank you for sharing your experience with us, and I apologize it failed to meet your specific expectations of yours. However, your feedback is super important to me because this is how I engage with our team to present ways of constantly improving. Thank you for taking the time to let us know how we can better ourselves and with that being said, there remains the issue of an unpleasant experience on your behalf which does not sit well with me. If there is anything you are able to think of that could be done to compensate your complaint, allow me to be the first person you reach out to and it would sincerely be my pleasure in doing so. You will find my personal email address listed below so please take advantage of that!

6/10 - 괜찮아요

Barbara

2024년 1월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 8일
Thank you for taking the time to share your positive experience with us. We always look forward to hearing this from our guests and quite honestly, it is what we all strive to do--and is everything we can do to assure every guest has a pleasurable stay and leaves happy. With this, I am hoping to have you back with us again soon and am looking forward to it. please let me know why only 3 stars so we can work on the issues

2/10 - 너무 별로예요

Jana

2024년 1월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 8일
Thank you for sharing your experience with us, and I apologize it failed to meet your specific expectations of yours. However, your feedback is super important to me because this is how I engage with our team to present ways of constantly improving. Thank you for taking the time to let us know how we can better ourselves and with that being said, there remains the issue of an unpleasant experience on your behalf which does not sit well with me. If there is anything you are able to think of that could be done to compensate your complaint, allow me to be the first person you reach out to and it would sincerely be my pleasure in doing so. You will find my personal email address listed below so please take advantage of that!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel in Cartersville
Reception was very polite & friendly. Loved the cookie at arrival. The room was convenient, clean, well maintained & had an awesome shower. Breakfast had excellent variety & food was delicious. We loved this place.
2024년 1월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 16일
Thank you for taking the time to share your positive experience with us. We always look forward to hearing this from our guests and quite honestly, it is what we all strive to do--and is everything we can do to assure every guest has a pleasurable stay and leaves happy. With this, I am hoping to have you back with us again soon and am looking forward to it.

6/10 - 괜찮아요

Ted

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No internet
No internet available while staying.
2024년 1월에 3박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 16일
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to me with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

6/10 - 괜찮아요

Ted

출장 여행
좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
No internet
No internet amd wifi during staying.
2024년 1월에 2박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 8일
Thank you for sharing your experience with us, and I apologize it failed to meet your specific expectations of yours. However, your feedback is super important to me because this is how I engage with our team to present ways of constantly improving. Thank you for taking the time to let us know how we can better ourselves and with that being said, there remains the issue of an unpleasant experience on your behalf which does not sit well with me. If there is anything you are able to think of that could be done to compensate your complaint, allow me to be the first person you reach out to and it would sincerely be my pleasure in doing so. You will find my personal email address listed below so please take advantage of that!

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay here
Have stayed here twice. Nice hotel, hidden but near everything. Comfortable beds, clean bathrooms. Staff very nice.
2023년 12월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 8일
Thank you for taking the time to share your positive experience with us. We always look forward to hearing this from our guests and quite honestly, it is what we all strive to do--and is everything we can do to assure every guest has a pleasurable stay and leaves happy. With this, I am hoping to have you back with us again soon and am looking forward to it.

10/10 - 훌륭해요

Lauren

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the stay.
Cute little hotel. The lady who checked us in was very nice. We would stay here again anytime needed.
2023년 12월에 1박 숙박함
답변 제공: Natalie Reeves 님, 2024년 2월 16일
Thank you for taking the time to share your positive experience with us. We always look forward to hearing this from our guests and quite honestly, it is what we all strive to do--and is everything we can do to assure every guest has a pleasurable stay and leaves happy. With this, I am hoping to have you back with us again soon and am looking forward to it.

6/10 - 괜찮아요

Terri 님, Saint Louis

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I appreciated that they allowed pets on the property, but also, that most of the staff liked them. The room was comfortable and had a good mattress. The cleanliness left a bit to be desired. I found minor debris on the carpet and the corners of the shower were dirty. The front desk staff were welcoming, cheerful, and provided good recommendations for area services.
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Marie

가족 여행
Well maintained with nice details in the room for efficiency.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Terri

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and very good breakfast.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one night
one night, good stay
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2023년 10월에 1박 숙박함

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Hampton Inn Cartersville 님, 2023년 9월 5일
Hello Emma, thank you for your review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

Leslie

2023년 8월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 8월 29일
Hello Leslie, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

Carin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The staff were very friendly. Breakfast staff keep things clean and stocked. Rooms were clean, the hotel areas were clean. The only negative was that there were no towels by the pool.
2023년 8월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 8월 22일
Hello Carin, we are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We appreciate your feedback and will make our staff aware of this claim. We hope to have you again!

10/10 - 훌륭해요

Don

2023년 8월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 8월 15일
Hello Don, thank you for the review. We are so glad you enjoyed your stay with us. We hope to have you again!

2/10 - 너무 별로예요

Marlayna

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 25일
Hello Marlayna, please accept our sincere apologies for any issues you encountered. We assure you that we take your feedback seriously, and will make our staff aware of this. We truly hope you will allow us to make up for this experience in the future.

10/10 - 훌륭해요

Olivia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 19일
Hello Olivia, thank you for taking the time to leave us a review. We are so glad we were able to provide you with an excellent stay. We hope to have you again!

4/10 - 별로예요

Nicole

가족 여행
별로예요: 청결 상태, 직원 및 서비스
Disappointing stay
After a 6 hour drive, we arrived after the 3pm check-in time and was told our room was not ready. We were in a hurry to change and leave for a funeral. I had prepaid for a King room with sofa bed. 2 adults, 2 teenagers. The hotel then gave me a key to a diff room but when I asked if it was a king with sofa-bed she said no, just a king. She said no other rooms were available. I told her that was unacceptable and after a few minutes she had a room with a king bed and sofa-bed available. No info about breakfast or wifi or free waters were given. The room was not in the best shape. Bedside table was broken, shower doors were dirty. This hotel has seen better days. I usually always pick a Hampton Inn but this location did not meet the normal standards.
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 19일
Hello Nicole, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration, and assure you that we will bring this claim to our management. We truly hope you will allow us to make up for this experience in the future.

2/10 - 너무 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 19일
Hello Kevin, we are so sorry that you did not enjoy your stay with us. Please accept our sincere apologies for any inconvenience caused. We truly hope you will allow us to make up for this experience in the future.

8/10 - 좋아요

L Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 5일
Hello, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

2/10 - 너무 별로예요

Amy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is in desperate need of a remodel. We have stayed at many Hampton Inns and this one was unbelievably rundown and filthy. To make it worse, we were in town for a baseball tournament and had to pay very inflated prices. We tried to leave, but there was zero availability anywhere in the area. Everyone from our team had the same bad experience and yet somehow this hotel has a 4.5 star rating?? Clearly they are filtering their reviews and I will guess this one will not be visible to the public either. We had blood stained sheets, filthy furniture, insects in multiple rooms, and a terrible musty smell throughout the hotel. The staff will try to be helpful, but they too even agreed it was old and dirty. I have multiple pictures but don’t see an option to post them here. Unacceptable hotel!!
2023년 6월에 4박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 7월 19일
Hello Amy, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback very seriously, and will bring this claim to our management. We truly hope you will allow us to make up for this experience.

2/10 - 너무 별로예요

Corie

단체 여행, 가족 여행
별로예요: 직원 및 서비스
Booked two queens. Gave me a king. I have confirmation of two queens but the hotel says they have me down as a long but couldn’t give me any proof. Did not offer any help. Just said sorry we don’t have any queens available. Rude and will never stay here again
2023년 6월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 6월 27일
Hello Corie, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback very seriously, and will bring this claim to our management. We truly hope you will allow us to make up for this experience in the future.

4/10 - 별로예요

Kelly

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 6월 20일
Hello Kelly, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and assure you we will address this with our staff. We truly hope we can make up for this experience in the future.

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 6월 20일
Hello Joseph, thank you for the review. We are glad you enjoyed your stay with us. We hope to have you again!

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was long hair in the bathtub and floor indicating it was not cleaned. I did not shower. We had just driven 14 hours and we were exhausted so we slept on top of the beds.
2023년 6월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 6월 13일
Hello Linda, we are so sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback seriously, and will bring this claim to management. We truly hope you will allow us to make up for this experience in the future.

2/10 - 너무 별로예요

Gene

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed at the Hampton Inn Cartersville GA may 26-29. Terrible experience. Elevator about breaking down to my wash rag in my room being stuck in the ceiling where a light fixture was removed . My room did not have a remote to the tv so I called front desk and they said they would bring me one that was my first night . I didn’t receive my remote til Saturday . Was not happy with my stay and decided to leave a day early . Went to front desk and tried to get refund for my last day . It was 1:05 pm Sunday . Clerk told me where if WAS PAST 1200 I could not have a refund . I give this hotel a 2 out of 10. Terrible experience. I would never stay there again . I have included a picture of the wash rag stuffed in the hole of the ceiling
2023년 5월에 2박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 5월 30일
Hello Gene, we are truly sorry to hear about the issues you encountered during your stay. Please accept our sincere apologies for any inconvenience caused. We understand your frustration and assure you that we take your feedback seriously and we will bring this claim to management.

8/10 - 좋아요

Carl

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for overnight
Hotel was clean and nice- breakfast could use help- but thank goodness there is place next door
2023년 5월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 5월 30일
Hello Carl, we are glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

6/10 - 괜찮아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast wasnt good this visit. Sausage links and grits 2 mornings in a row?
2023년 5월에 2박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 5월 24일
Hello Brian, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We hope we can make up for this stay in the future!

2/10 - 너무 별로예요

christina

가족 여행
별로예요: 청결 상태
Room smelled like dirty socks! Breakfast? Under new management-white bread, grits, Unripe bananas, oatmeal packages. When we asked the front desk where the eggs and yogurt were they said the food truck did not come.
2023년 5월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 5월 16일
Hello Christina, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will address this with our staff. We truly hope we can make up for this experience in the future!

10/10 - 훌륭해요

Brenda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Experience
The staff was very friendly and welcoming. The breakfast bar had lots of choices and was very good. The only thing I saw that needed a little attention was the shower. It smelled musty and had some mold in the corners but other than that, it was a great experience. Thank you for your hospitality.
2023년 4월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 5월 3일
Hello Brenda, we are so glad we were able to provide you with a great stay. We appreciate your feedback, and will address this with our staff. We hope to have you again!

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, modern facility. Comfortable bed and great breakfast.
2023년 3월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 3월 21일
Hello Donald, thank you for leaving us a review. We are so glad you enjoyed your stay with us at the Hampton Inn Cartersville. We hope to have you again!

10/10 - 훌륭해요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the beautiful location and the staff are amazing.
2023년 2월에 2박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 3월 7일
Hello Jackie, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

Mary

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean. We took our dog and the area for him to walk was pretty good.
2023년 2월에 3박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 2월 28일
Hello Mary, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us at the Hampton Inn. We hope to have you again!

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 3월 15일
Hello Lawrence, thank you for the review. We are glad you enjoyed your stay with us at the Hampton Inn Cartersville. We hope to have you again!

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything you'd want. Lovely hotel. Great layout. Clean, quiet, comfortable, good breakfast. Hope all Hamptons are as nice as this one.
2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 2월 28일
Hello Thomas, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us at the Hampton Inn Cartersville. We hope to have you again soon!

4/10 - 별로예요

JeTaime

2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 3월 15일
Hello, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 - 훌륭해요

ora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice. Hotel is being updated. We got an updated room. Excellent breakfast excellent. The only issue is checking in at night the entrance is hidden and dark. A bigger sign is needed. Excellent stay for price. Will stay again
2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 2월 21일
Hello Ora, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again at the Hampton Inn Cartersville!

6/10 - 괜찮아요

CARL

좋아요: 직원 및 서비스, 객실의 편안함
Quite area
Very quite and in good location. Renovating so not as clean as Hamptons ysually are. Breakfast was very good.
2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 2월 21일
Hello Carl, thank you for taking the time to leave a review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

Miranda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 3월 7일
Hello Miranda, thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 2월 7일
Hello, thank you for taking the time to leave a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 - 훌륭해요

Jackie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is centrally located and is in a beautiful setting. Staff are professional and always friendly.
2023년 1월에 4박 숙박함
답변 제공: Hampton Inn Cartersville 님, 2023년 1월 30일
Hello Jackie, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to assist in that. We hope to have you again!