Thank you for sharing your experience with us

Hi Alberto,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Acworth - Emerson/ LakePoint South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Wanda,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH. It's great to hear that you found the rooms to be clean and our location to be in close proximity to restaurants. However, I sincerely apologize for the encounter you had with our staff, the lack of cleanliness of the floor and the other issues highlighted which hindered your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

Thank you for sharing your experience

Dear Wanda,The staff at the Red Roof Inn Acworth - Emerson/ LakePoint South and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Sorry for inconvenience caused to your stay we will correct your issue asap

Thank you for sharing your experience

Thank you for sharing your experience we will definitely look into it and get it corrected

Thank you for sharing your experience,we appreciate your feedback

Thank you for your feedback

Thank you for your feedback

Thank you for your feedback

Thank you for sharing your experience with us we appreciate your feedback

Thank you for your feedback,we will look into your concern and resolve it asay

Thank you for sharing your experience,we appreciate your feedback

Hello Brandon,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating, following your stay at the Red Roof Inn Acworth - Emerson/ LakePoint South. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Hello AnthonyI sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for your feedback

Thank you for sharing your experience

Thankyou for sharing your experience

Sorry for any inconvenience we may cause you during your visit we will look into this and resolve it asap

Sorry for the inconvenience caused to you during your stay we will correct this issue asap

Sorry for the inconvenience caused to you,we will look into issues and resolve it

Hello Lenore, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH and I appreciate your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for sharing your experience

Thank you for sharing your experience

Hi Theresa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Acworth - Emerson/ LakePoint South and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for sharing your experience with us

Thank you for feedback

Thank you for your feedback,we will look into issues and correct it

Hello Henry, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Acworth - Emerson/ LakePoint South and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for sharing your experience,we appreciate your feedback

Dear Mark,I appreciate you sharing your feedback following your stay at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH. I was saddened to read that your stay fell short of your expectations due to the insects you reported, the odor you described and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,KamariaRediResponse Specialist

Hi David,Thank you for taking the time to write a review of your stay at the Red Roof Inn Acworth - Emerson/ LakePoint South. Please accept our most sincere apologies for the concerns you described regarding the room you booked not being available. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRediresponse Specialist

Sorry for inconvenience caused to your stay, we already refunded 133.69 on your credit card for your stay

Thank you for sharing feedback with us

Thank you for staying with us we appreciate your feedback

Thank you for sharing your experience with us

Thank you for staying with us

Hello Bernard,Thank you for sharing your experience at the Red Roof Inn Acworth - Emerson/ LakePoint South. I am saddened to read that your experience did not meet your expectations. Please accept our apologies for the lack of cleanliness, the smell of the room and the other highlighted concerns. While our goal is to deliver comfortable and clean accommodations for all guests, it appears we fell short with you, and for that, we sincerely apologize. I have made management aware of your comments in an effort to directly address your concerns and to have that room inspected. We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Tianna RediResponse Specialist

Thank you for your feedback

Thanks

Thank you for staying with us,we appreciate your feedback

Hello Daniel,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ACWORTH - EMERSON/ LAKEPOINT SOUTH and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,DannielleRed Roof Management

Thank you for staying with us we appreciate your feedback

Thank you for staying with us we appreciate your feedback

Thank you for staying with us we appreciate your feedback

Thank you for staying with us we appreciate your feedback

Thank you for staying with us we appreciate your feedback