테라스/파티오

람코타 호텔 & 콘퍼런스 센터 여행 후기

3 out of 5
람코타 호텔 & 콘퍼런스 센터
800 N Poplar St, Casper, WY

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 371개" "
평점 8 - 좋아요. 1001개 이용 후기 중 313개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 178개" "
평점 4 - 별로예요. 1001개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 54개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

KO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
답변 제공: Crystal 님, 2016년 7월 25일
Thank you for letting us know about your stay.

10/10 - 훌륭해요

Warren

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
!
2024년 4월에 2박 숙박함
답변 제공: Nazy 님, 2024년 4월 15일
Thank you for taking time to rate your recent stay. We sincerely appreciate you choosing to stay at the Casper Ramkota and hope you will return, soon!

4/10 - 별로예요

Sheri

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very noisy
2024년 4월에 1박 숙박함
답변 제공: Nazy 님, 2024년 4월 15일
Hello and thank you for taking time to rate your recent stay. We apologize for the excessive noise and hope that you will return when your travels bring you back to Casper.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nazy 님, 2024년 4월 15일
Thank you for choosing the Casper Ramkota for your recent hotel stay. We hope that you will come and see us, again, when your travels bring you this way!

8/10 - 좋아요

Cody

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The swimming area is great for kids & the breakfast is always pretty good. However, don’t get a pool access room if you want to sleep. It is loud until the pool closes at 10 & if there’s an event in a banquet room, you hear all of that as well
2024년 3월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 18일
Thank you, Cody, for taking time to write a review of your recent stay. We sincerely appreciate your business and hope you will return, soon! We promise to find a room that is away from the pool and Terrace area!

8/10 - 좋아요

Kelli

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, good restaurant, and very friendly staff! Will stay here again
2024년 3월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 18일
Thank you for taking time to write a review of your recent stay, Kelli. We hope to see you, again, soon!

8/10 - 좋아요

Tiffany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed at this property numerous times and never disappoints.
2024년 3월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 11일
Thank you, Tiffany, for taking time to write a review of your recent stay. We sincerely appreciate your patronage and look forward to seeing you, again, when your travels bring you to Casper!

10/10 - 훌륭해요

Tamara

2024년 3월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 25일
Thank you, Tamara, for taking time to rate your recent stay. We hope you will return to the Casper Ramkota the next time your travels bring you our way!

8/10 - 좋아요

Michelle

2024년 2월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 25일
Thank you, Michelle, for taking time to post a rating of your recent stay. We hope you will come back and see us the next time your travels bring you to Casper

6/10 - 괜찮아요

Julie

별로예요: 직원 및 서비스
Just mid across the board. Front desk staff was adequate but not friendly or kind. Pool is very small, only 3ft. Just over-all less than.
2024년 2월에 1박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 27일
I do apologize about the front desk staff. I will talk to the front desk staff to ensure they are being as friendly as possible.

4/10 - 별로예요

Melissa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 25일
Thank you for taking time to rate your recent stay. We apologize that we weren't able to exceed your expectations. Your patronage is appreciated.

10/10 - 훌륭해요

Brandon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place. Beth at frint desk very helpful.
2024년 2월에 1박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 21일
Thank you. We hope to see you again soon.

6/10 - 괜찮아요

Megan 님, Anchorage

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 2월 8일
Thank you for your recent stay. We hope to see you, again, soon!

6/10 - 괜찮아요

Margaret 님, West Jordan

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Old property in need of maintenance. Elevators are sketchy, the breakfast is limited and of average to low average quality. Staff was friendly-ish but told you nothing about breakfast, pool hours, etc.
2024년 2월에 1박 숙박함
답변 제공: Nazy 님, 2024년 2월 8일
Thank you for taking time to post a review of your recent stay.

10/10 - 훌륭해요

Molly

2024년 2월에 1박 숙박함
답변 제공: Nazy 님, 2024년 3월 25일
Thank you, Molly, for posting a rating of your recent stay at the Casper Ramkota. We sincerely appreciate you and hope you will return to see us the next time you are in Casper!

8/10 - 좋아요

Rodney

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little miscommunication about getting a fan for the room. No signs to inform they were going to be working on fire alarm system, no mid stay room service. Otherwise, pretty decent stay. Kids had fun playing in the pool.
2024년 1월에 3박 숙박함
답변 제공: Nazy 님, 2024년 2월 1일
We appreciate you taking time to write a review of your recent stay. We sincerely apologize for the fire alarm testing and you not receiving proper notice. Our management team will share your review in order to make improvements. We hope you will return the next time your travels bring you to Casper.

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and convenient
2024년 1월에 1박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you we hope to see you again soon.

6/10 - 괜찮아요

KeriAnne

2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 2월 1일
Thank you for taking time to rate your recent stay. We sincerely appreciate your business.

10/10 - 훌륭해요

Yuly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place
2024년 1월에 2박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you we hope to see you again soon.

10/10 - 훌륭해요

Adrian

2024년 1월에 2박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you we hope to see you again soon.

10/10 - 훌륭해요

Donald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you we hope to see you again soon.

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place!
2024년 1월에 1박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 1월 24일
We are very happy you enjoyed your stay. We hope to see you again soon

2/10 - 너무 별로예요

Michaela

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
They had a group of kiddos checked in for a tournament and it made our stay there absolutely horrible. I just had twins. Just got diagnosed with end stage heart failure and won't be around much longer. I came to Casper to see my son for what may be the last time. My 5-7 year olds couldn't enjoy the pool because it was overcrowded. No one could sleep until 1am. Unattended children where knocking hysterically and running down the Halls. The older boys wouldn't allow my one son to get water downstairs. I also felt uncomfortable by the pool side rooms. I feel like a man with bad intentions could rent one of those rooms and with a night like I had when I was there kids can go missing or get hurt. My Sausages where pink and luke warm for breakfast. That was the icing on the cake. Very very unsatisfied. My trip to visit my son was not great because of this stay.
2024년 1월에 1박 숙박함
답변 제공: Nazy 님, 2024년 2월 8일
We are so sorry that your stay was not what you expected. Our management team has reviewed your comments and taken steps to make pool time and team stays more enjoyable for everyone. Thank you for reaching out, again. We appreciate you taking time to write this review.

2/10 - 너무 별로예요

Betsy

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I used to love this motel how ever my stay this weekend was horrible and manager didn’t want to do anything about it. The pool was over crowded with kids who were clearly too old for the equipment and the menu to the restaurant was very limited. Our room wasn’t clean nor did we recieve any new towels for our stay
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 2월 2일
We appreciate you taking the time to rate your recent stay. We apologize that we were unable to exceed your expectations and want for you to know that our management team has discussed your comments.

10/10 - 훌륭해요

John

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every time we go to Casper we need to stay the night this is the place we've always stayed five hot tubs in a pool and can't forget the koi fish pond super nice
2024년 1월에 2박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you. We look forward to seeing you again.

6/10 - 괜찮아요

Katie

별로예요: 청결 상태
Front desk staff was not very friendly. Room was ratty and there were a few black hairs on the sheets. Will not stay here again
2024년 1월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you for taking time to write a review of your recent stay. Our management team has received a copy and will work to improve guest experience. We hope you will consider coming to see us the next time you are in Casper.

6/10 - 괜찮아요

Cody

출장 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Bed was super uncomfortable had a huge low spot in the middle and the room was 80 degrees all night. Not excellent.
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you for taking time to review your recent stay. We appreciate guest feedback and work hard to improve guest experience, every day. We hope you will return to see us the next time your travels bring you to Casper

10/10 - 훌륭해요

Jennifer

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were all wonderful!!
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you, so much, for taking time to write a review of your recent stay. We hope you'll be back to see us, soon!

2/10 - 너무 별로예요

stephanie

2024년 1월에 1박 숙박함
답변 제공: Nazy 님, 2024년 2월 2일
Thank you for taking time to post a review of your recent stay.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Both Heaters were not working in room. maintenance worker just gave us the run around. Pool had a large group of teenagers, weren’t allowing the younger kids to play. So the hote closed the pool, weren’t given any notice on reopening.
2024년 1월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you for your post. Our management team has addressed your concerns. We hope your travels will bring you back to see us, soon.

8/10 - 좋아요

Robin

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful pool for the kids.
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you for taking time to post a review of your recent stay. The Ramkota team sincerely appreciates the opportunity to host you and looks forward to seeing you again, soon!

6/10 - 괜찮아요

Terry

2024년 1월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 20일
Thank you for taking time to post a rating of your recent stay. We appreciate your business and hope you will return, soon.

10/10 - 훌륭해요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location and the pool area the breakfast buffet the little restaurant and also the little bar
2023년 12월에 2박 숙박함
답변 제공: Nazy 님, 2024년 1월 10일
Thank you for taking time to post a rating of your recent stay. We sincerely appreciate it and hope you will come back to see us when your travels bring you back to Casper!

8/10 - 좋아요

Ian

2024년 1월에 2박 숙박함
답변 제공: Makayla DeWitt 님, 2024년 2월 1일
Thank you. We look forward to seeing you again.

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Love how this hotel caters to coaches- thank you!
2024년 1월에 2박 숙박함
답변 제공: Nazy 님, 2024년 1월 10일
Thank you so much for taking time to write a review of your recent stay. We sincerely appreciate having you for a guest and hope to see you, again, soon!

4/10 - 별로예요

Kris

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were treated rudely @ the front desk on check-in When we got to the room… the Bathroom tub had fly & bugs in it. There was pee in the toilet. Dirty towel hanging on the back of the bathroom door. Ceiling fan was dirty & hanging half way down. We only had 2 towels in the bathroom when I registered for 3 people. My husband had to go get some more. On the 2nd morning we called & asked for our room to be made up as we had used all towels & had dirty diapers in the garbage. When we got back late that evening nothing had been done?? We had to go get clean towels & get garbage bags & take out our garbage. This morning when we went down to breakfast the doors were shut? My husband went to the front desk & they said ‘no breakfast, it’s a holiday’ What??? I’m very disappointed in our stay here!! We have kids living in Casper & we come often, this was our first time staying here, due to it being so much more expensive. I decided we would stay because of the Pool, which was nice for the grandkids. That was the only plus to our stay.
2023년 12월에 4박 숙박함
답변 제공: Nazy 님, 2024년 1월 7일
We apologize for your less than exceptional stay. Our management team has addressed your comments and look forward to providing future guests with a superior stay. Thank you

2/10 - 너무 별로예요

Gayla

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
We were told there would be free breakfast from 6 to 930, we all headed down and it was closed. I asked the staff up front.. they said we didnt know there wouldnt we since its a holiday. I said well u should let guest know that ahead of time while checking in.. the girl who checked us in said breakfast 6 to 930.... Maybe plan better and be more respectful when u dont
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2024년 2월 2일
Thank you for your review. We appreciate your concerns and apologize for the breakfast confusion and inconvenience. Our management team thoroughly discussed this issue and have made changes to our procedures as we go forward.

10/10 - 훌륭해요

Marci

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Nazy 님, 2024년 1월 2일
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

10/10 - 훌륭해요

Franz

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is good
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 21일
Thank you, Franz for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season and be sure to come back to see us when your travels bring you Casper!

6/10 - 괜찮아요

Madeleine

2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 21일
Thank you, Madelaine for taking time to rate your recent stay. Our management team shares your information in an effort to improve service for all of our guests. Please have a wonderful holiday season!

6/10 - 괜찮아요

Allan

2023년 12월에 3박 숙박함
답변 제공: Nazy 님, 2024년 1월 7일
Thanks, Allan, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper

8/10 - 좋아요

Mark

2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 7일
Thanks, Mark, for taking time to post a rating of your recent stay. Please come back and see us the next time your travels bring you to Casper

6/10 - 괜찮아요

Deon

가족 여행
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 18일
Thank you for taking time to rate your recent stay. Our management team shares this information in an effort to improve. Please come back and see us, soon!

10/10 - 훌륭해요

Jackie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 15일
Thank you for taking time to rate your recent stay. Please come and see us, again, soon!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet stay
easy parking; nice quiet room
2023년 12월에 2박 숙박함
답변 제공: Nazy 님, 2023년 12월 15일
Thank you for taking time to rate your recent stay with us! Please come back to see us the next time your travels bring you to Casper.

10/10 - 훌륭해요

Paige

2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 2일
Thank you for taking time to rate your recent stay. We appreciate your business and hope you will return the next time your travels bring you to Casper.

2/10 - 너무 별로예요

Carmella

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad bad bad don’t stay there.
So bad our room smelled like mold. The shower was leaking water, the sliding door couldn’t open. The table was dirty. The carpet was dirty. Over all just a bad stay the breakfast was terrible. I won’t won’t be staying there anymore.
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 15일
Thank you for taking time to let us know about your recent stay. Our management team will review your comments and follow up as necessary.

4/10 - 별로예요

Tyler

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2024년 1월 2일
Thank you, Tyler, for taking time to rate your recent stay. We apologize that we didn't provide a 5 out of 5 and invite you to reach out to let us know what we could do better. Our management team would love to hear from you.

10/10 - 훌륭해요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice amenities, convenient and friendly staff.
We were stranded in Wyoming during a winter storm and quickly booked a stay at Ramkota. Super convenient location! It was inexpensive, nicely maintained and, as a bonus, a pool and hot tub for the kids. The parents (us) really appreciated the on-premises restaurant and bar (two separate spots).
2023년 11월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 5일
Thank you very much for your kind words and for enjoying your recent stay. Please come back to see us at the Ramkota whenever your travels bring you back to Casper!

8/10 - 좋아요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What I like is that the employees are friendly because they seem to enjoy the company they work for which lends to quality customer service.
2023년 12월에 1박 숙박함
답변 제공: Nazy 님, 2023년 12월 5일
Thank you for taking time to write a review of your recent stay. We sincerely appreciate your comments and hope you will return to the Casper Ramkota for your next Casper stay!