캐슬 락, 덴버의 가족 여행 호텔

“The hotel charged me an additional $3 because they had to issue me a new key card because I had left it in my room. That’s as petty as it gets, especially since I returned the card to them upon checkout. Talk about poor customer service.”

“The front desk is racist. He directly told us I don’t like your face, get out of here. He said that to me in front of my little kid. He asked us to get out of the hotel at 3am, and we even have a fully paid room for 2 nights. It’s a traumatic experience for my son. After I beg since it’s 3am and I have my little one with me, he gave us a room but the AC is not working at all. During our whole stay. I did ask them to change our room, but they refused. Worst ever.”

“We had a last-minute check-in and the room was available and clean. The staff was very helpful and informative. The hotel is within walking distance to restaurants.”

“The staff were nice. Breakfast was ok, not great. Pool was well maintained. Rooms were clean, tha air conditioning was set to 45 degrees so the room was pretty cold when we got there. But that was likely set by previous occupant. The only complaint is the 15$ parking fee. Am I supposed to park at the mall across the street? Include the parking in the room price instead of using hidden fees.”

“Nice place to stay after a long road trip.”

“It seems Like this hotel is working hard to counteract some pretty rough reviews. Our room was immaculate and spacious. It’s budget hotel, but the breakfast buffet was equal to a hotel 3x the cost. The front desk manager when we arrived was very welcoming and pleasant. The pool is under reconstruction. We had a nice stay and we were happy to find a hotel that was half the cost of the others on July 4! Don’t be scared by the reviews, give it a try.”

“깨큿하고 안전함”