숙박 시설 정면 - 저녁/밤

앤 셜리 모텔 & 코티지 여행 후기

2 out of 5
앤 셜리 모텔 & 코티지
7542 Route 13, Cavendish, PE

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 151개 이용 후기 중 39개" "
평점 8 - 좋아요. 151개 이용 후기 중 42개" "
평점 6 - 괜찮아요. 151개 이용 후기 중 33개" "
평점 4 - 별로예요. 151개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 151개 이용 후기 중 15개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

6/10 - 괜찮아요

Cindie

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We stayed in our own cottage
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Eric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay at a perfect location.
2023년 9월에 2박 숙박함
답변 제공: ASMC 님, 2023년 9월 4일
Thank you for your stay and kind review, see you next time!

4/10 - 별로예요

Renee

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well, the rooms were not very clean, the plumbing was horrible. There were bugs in the rooms, the owners or staff were friendly, but really did not care about the poor service that was provided. I would not recommend this motel unless it went under better management and staffing that actually cared about the the Island and its history.
2023년 8월에 4박 숙박함
답변 제공: ASMC 님, 2023년 9월 4일
Sorry for the experience, we will address the issues

10/10 - 훌륭해요

Laura

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Nothing there was a mouse and I slept in my car and I told them they laughed I asked for compensation and nothing
2023년 9월에 1박 숙박함
답변 제공: ASMC 님, 2023년 9월 4일
Sorry we never got the feedback in office, sorry for that.

2/10 - 너무 별로예요

alex

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: ASMc 님, 2023년 9월 5일
Sorry for the experience.

8/10 - 좋아요

Sylwia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked sightseeing places related to Lucy Moud Montgomery. It is a great location.
2023년 8월에 3박 숙박함
답변 제공: ASMC 님, 2023년 9월 4일
Thank you for staying with us and kind review, see you next time!

6/10 - 괜찮아요

Sandra

좋아요: 직원 및 서비스
Older, well used. Unstable toilet, some mold in corner. Slightly musty smell
2023년 8월에 3박 숙박함
답변 제공: ASmC 님, 2023년 9월 4일
Thank you fort our review, we will address thebissues

8/10 - 좋아요

Chantal

2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 9월 2일
We are so glad you enjoyed your stay, we hope to see you again!

10/10 - 훌륭해요

Jill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 31일
Thank you for your kind review, we are so glad you enjoyed your stay!

4/10 - 별로예요

H. Sidney

2023년 8월에 4박 숙박함

2/10 - 너무 별로예요

Yvonne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE
DO NOT STAY HERE full of bugs. kid at front desk said he could not say for sure no more bugs would enter throughout the night. The owner doesn't return calls. We left, did not stay and called my visa to dispute the charges.
2023년 8월에 1박 숙박함
답변 제공: ASMC 님, 2023년 8월 31일
Sorry for the experience, we will address the issues.

6/10 - 괜찮아요

Frank 님, Sioux Lookout

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The room was clean. It has everything we needed to prepare meals and enough fridges! Beds were fairly comfortable. The houser keeping staff tried to be helpful but g for some, the language barrier was an issue! The outside stairs were potentially dangerous and could use a renovation!
2023년 8월에 3박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 28일
Thank you for your review we will look to improve in that area.

2/10 - 너무 별로예요

kyle

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the limited time I seen the staff they were nice and friendly I’ll give them that, but as for the premises itself not so good, it looks extreamly rundown, as soon as we entered the room you were greeted with a musty smell, there was no way 2 beds should have been put in that tiny room, and it was extreamly outdated, the surface around the pool did not look to friendly in the least bit and I would not even let the kids in it, it was that bad we only used the place to sleep and took off as soon as we woke up , when we got back there to go to bed it looked closed down no lights on anywhere the kids play area had lots of kids outside playing in the complete dark and no way to turn the outside light on out of our door. Would not recommend to anyone
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 27일
Sorry for your experience, we will look to improve in those areas.

6/10 - 괜찮아요

Miranda

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 27일
Thank you for your review!

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The young man working the desk was so nice and very accommodating
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 25일
We are so glad to hear! Hope to see you again!

8/10 - 좋아요

Vanessa

2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 26일
Thank you for your review! We hope to see you again!

10/10 - 훌륭해요

Denis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 25일
Thank you so much for your review! We hope to see you again!

6/10 - 괜찮아요

Tracy

2023년 8월에 1박 숙박함

8/10 - 좋아요

Rowan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
walkable to shops and dining and beach. Pool is nice
2023년 8월에 15박 숙박함

4/10 - 별로예요

Billy

2023년 8월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 22일
We are sorry your experience wasn't great. Billy. Have a good day.

6/10 - 괜찮아요

Gonzalo

….
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 31일
Thanks for your review!

2/10 - 너무 별로예요

Chris

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location is great, and there are only so many options in Cavendish. With about 16 weeks or so a year of traffic, it's likely tough surviving. Unfortunately Anne Shirley's is several years behind on maintaining their property, it's in very rough shape.
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 19일
Sorry for your experience we will address these issues.

2/10 - 너무 별로예요

Tia

2023년 8월에 1박 숙박함

8/10 - 좋아요

Glen

가족 여행
Was an older property, but certainly worth what we paid for. All in all we would stay there again for similar price. With some minor reno’s of existing infrastructure it would be much better.
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 17일
Thank you for your review. We're glad that you enjoyed your stay and hope to see you again soon!

10/10 - 훌륭해요

jean sebastien

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 16일
Thank you for the great review, we are glad that you enjoyed your stay here, and hope to see you again soon!

4/10 - 별로예요

Brandy

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property needs to be completely replaced. rebuilding would be the only way to improve this property.
2023년 8월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 15일
Sorry for your experience Brandy, we will address these issues.

4/10 - 별로예요

Roy

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We paid for a kitchenette with stove to cook breakfast couple meals stove didn’t work took 25 minutes to scramble eggs still not cooked came to repair still didn’t work toilet had foul smell would not recommend
2023년 8월에 6박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 14일
Sorry for your experience, Roy. We will address these issues.

8/10 - 좋아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good if you have kids!!
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 31일
Thank you for your review, we are so glad you enjoyed your stay!

4/10 - 별로예요

Faye

별로예요: 청결 상태, 숙박 시설 상태 및 시설
upon arrival we could not unlock the door as the knob was too loose, an employee noticed us and came to our aid . he had to fix the door knob. After we got it opened it was very stale and musty smelling in the unit. we took our bag in ,opened all the windows that we could , the bathroom one was stuck , we left to join our family . We returned at bedtime . we turned on the ac unit that too loud for us to sleep. Getting read for bed we discovered the flush was very loose at the floor . when i got up at 2 am the bathroom floor was covered in water .and a cockroach was on the floor in main room area . I killed it and went back to bed . I reported this to main desk in the morning before we left for the day. Upon returning for the night on day 2 there was yet another cockroach running around the main room . and upon investigation one in the stick trap under the bed. had i another place to sleep I would have left at this point. the flush was still loose . when i got up at 2am to use washroom the floor was wet a big puddle that I had to use towels to soak up. The towels smelled clean but were vey stained, the pillows were so thin you needed 2 to make1 . checking out the gal at the desk listened to my issues but was not shocked or did not even offer an apology so i think she has heard it all before so i asked for a manager . i called this person and got about the same attitude as at desk. Do not chose this place ,my rating will be 3/10. It was a bed and roof nothing more.
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 12일
Sorry for your experience Faye, we will address these issues.

2/10 - 너무 별로예요

Alisha

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 10일
Sorry for you experience, we appreciated your feedback and we will address the issues. Thanks again!

10/10 - 훌륭해요

Arnold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was great! We got a free upgrade. The TV box didn't work but we were not there for TV. All good. Thank you.
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 8일
Thank you for your feedback. We are glad that you had a great stay!

10/10 - 훌륭해요

Julie Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 5박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 8일
Thank you for your feedback! We are glad you enjoyed your stay.

8/10 - 좋아요

Melody

좋아요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 7일
Thank you for your review, Melody! We hope to see you again!

4/10 - 별로예요

Jody

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Too many bugs, hair in the sheets as well upon arrival and they called and postponed our check in until 2 hrs later but did not compensate for anything.
2023년 7월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 5일
Sorry for your experience, Jody. We will address these issues.

2/10 - 너무 별로예요

Lowell

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was a mess. I would not let my dog stay there but we were stuck because we prepaid and he would not refund us or the many other people. Some who could aford to just leave and not worry did. One couple arrived and pulled back the bedcovering to find bugs living in the bed. The floor in our room was very dirty. The towels were all stained and no washcloths provided. Ther was a bad odor in the room. There were a number of plugs in one outlet and the microwave being one of them didn't work. When we called for assistance he came and played with the plug causing it to spark. When i informed him it was a fire hazard he laughed at me and walked out. And this goes on. We arrived at our room last night after 8pm to find the door wide open. Apparently left open be the person providing more stained towels. When i called on this he said he didn't think his staff would do that. Just a very bad experience all round that ruined our short stay on PEI. I REALLY WANT A REFUND AND DONT KNOW WHAT TO DO TO GET IT.
2023년 7월에 3박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 5일
Sorry for your experience. Our staff continues to put their best effort forward in order for guests to have a good stay. We will address these issues to ensure that can happen for everyone.

6/10 - 괜찮아요

Margot

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Close to everything in Cavendish. Not impressed by the person who checked us in. Clean and tidy, but nothing extra.
2023년 8월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 5일
Sorry for your experience. We will address these issues.

8/10 - 좋아요

lin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient, you can walk to the beach and park. Room facilities are average. good location
2023년 7월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 3일
Thank you for your review, Lin. We hope to see you again!

10/10 - 훌륭해요

Donald

2023년 7월에 3박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 17일
Thank you for your review we are glad that you enjoyed your stay, and hope to see you again soon!

6/10 - 괜찮아요

Olivia

좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 27일
Thank you Olivia, we hope to see you again.

6/10 - 괜찮아요

Scott

2023년 7월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 26일
Thank you for you feedback!

6/10 - 괜찮아요

Richard

가족 여행
2023년 7월에 2박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 23일
Thank you for your feedback!

6/10 - 괜찮아요

Judy

2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 8월 12일
Thanks for your feedback!

6/10 - 괜찮아요

Alicia

좋아요: 직원 및 서비스
2023년 7월에 4박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 22일
Thank you for your feedback!

6/10 - 괜찮아요

Marianne

별로예요: 숙박 시설 상태 및 시설
I thought the size of the rooms was quite good and the service was pleasant. Unfortunately, the room wasn’t available at the normal check-in time of 3:30 (we had to wait around for another hour for it to be available) and the pool was shut one of the 2 days that we were there. Otherwise, everything went smoothly.
2023년 7월에 3박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 21일
Thank you Marianne, we hope to see you again!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Building is dated but very nice room pool water was cold
2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 17일
Thank you Robert, we hope to see you again!

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall great place to stay - exactly what we needed for a day in cavendish. Lowered rating just due to bed sheets not being overly clean
2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 17일
Thank you Kathleen for your kind review, we hope to see you again!

10/10 - 훌륭해요

Fatima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing!
2023년 7월에 3박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 17일
Thank you so much Fatima! We hope to see you again!

4/10 - 별로예요

Pieter

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 17일
Sorry for your bad experience Pieter.

8/10 - 좋아요

Rafal

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 12일
Thank you for your feedback we really appreciate it!

10/10 - 훌륭해요

Bev

2023년 6월에 1박 숙박함
답변 제공: Anne Shirley Motel & Cottages 님, 2023년 7월 12일
Thank you for your feedback, we look forward to seeing you in the future!